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Arion Swiss-Belhotel Kemang

4.0 out of 5.0

Recent guest reviews

Good location, the hotel is clean, rooms are quiet, but that's it. It looks a bit old, there is no electricity plug available beside the bed except the one use by bed lights, water was cold by night when I wanted first to shower after check in (but in morning water was hot like it always should be). I asked a quiet room because I checked in very late (3am - professional reason), but at 8h30 they started to use the vacuum in front of my room. And I asked a beer when I arrived but they were sold out. How is that possible..?

Located in the main attraction area. Taxi and motor bikes are easy to get from here. The reception is good. They are very humble and assisting well. The rooms in third floor is small but other facilities are good. Worth for pay. The spa is good.

Second best Swiss-bel that I stay at, The hotel is in a great location with great pubs and restaurants around it. the staff try to help where they can and very friendly. the breakfast is very nice with a very big selection. The room are nice and of a good size but only thing I find wrong with the rooms is that you don't get hot water in the morning to shower sometimes only warn.

It's too bad that the toilet flash out was not working.. the water cannot flush out as needed. So I need to fill the water manually to the water tank. For hotel with Swiss bellhotel I don't think so it can happened!

I was book from Traveloka App, 1 superior room just for 1 night, nightlife area perfect for party people, good sleep after my party in their cosy room, good price, friendly and professional front office guy, good breakfast, overall very good and will come to stay again one day. The minus is no hair dryer like what they put in my booking choice.

The location, in Kemang is a great one for southern Jakarta, though the immediate area is slowly being torn down for whatever awaits. The hotel is workaday, the staff try to help and sometimes do so. Not lots of initiative or flexibility in comparison with others I've stayed at in the same area, but all in all it works. Very clean, good temperature control, generous breakfast, which unlike what another reviewer said was not included in the room price but the extra payment was reasonable.

The location is great. In the middle of Kemang plenty of bars and restaurants are a stones throw away. The rooms are nice and the staff generally quite helpful. The price is quite reasonable as well. I've stayed there a few times now and it's always been consistent.

clean room,and nice people. the room is average, but the staff are helpful and warm smile..honest smile. I know many things must be improve, but their strong point is "the staff"...keep up the good work

Have stayed at this hotel several times and everytime a pleasurable experience. Rooms and washrooms up to date and maintained . Bed is very comfortable with 4 pillows. Tv has many english channels. Wifi in room very strong. Breakfast buffet one of best in city and included in room price. Staff very accomondating and most are semi fluent in english. For the value. I have always thought best bang for buck as if have family or kids mcdonalds and kfc 3 min walk . Many eating and drinking establishments within arms reach. Highy reccomend.

Stayed here many times either for business or pleasure. However, the last two visits (last July and August) were very disappointed! When checked in the save was locked and provided only bath towel no hand towel and face washer with one soap and didn't replenish it even after asked no response until I got upset and the shower gutter was blocked so you can imagine the shower was flooded. Talked to the manager in July and no improvement when i stayed on 8-11 August. I was supposed to come to Bali on 10 August however the flight were fully booked so I had to extend the stay till 11 August. I booked thru their website with BCA credit card promotion 30% off however when I tried to get the same price they asked me to book direct thru website unfortunately I didn't get the same price so in the end I pay normal price and when I confirmed to extend the stay I mentioned to the girl staff there that I put the sign no disturbed and asked her to take it off and clean the room so when I came back from work I found that the room was not cleaned and not clean towels so I had to get upset again to get the clean towel and clean the room. No apologize anything from the manager and it is impossible to contact the manager because he is always not available. I won't be staying in this hotel and I will prefer to stay at Bellevue Suites as it is new and very good service!

Jalan Kemang Raya No. 7 Jakarta Jakarta

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Kebayoran Baru within 2 miles (3 km) of Block M Square, Arion Swiss-Belhotel Kemang is within a few miles (5 km) of Pacific Place. This 4-star hotel has 94 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi. Also nearby are Gelora Bung Karno Stadium and Gandaria City Mall.


Enjoy a leisurely bite to eat at Swiss Cafe, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with breakfast, available for a fee.


All 94 air-conditioned rooms provide fireplaces, refrigerators, and coffee makers. 32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Free newspapers, free bottled water, and hair dryers are also standard. Housekeeping is available once per stay.

Property features

At Arion Swiss-Belhotel Kemang, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle for IDR 380000 per person one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a meeting room, a business center, and free newspapers.

Room options

Deluxe Room

Full 1 | Twin 2 | Sleeps 2

Junior Suite

Full 1 | Twin 2 | Sleeps 2


Full 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

50% of guests recommend this hotel

Total of 191 reviews