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Recent guest reviews

Nice hotel in a convenient location close to dining options that are walkable nearby. Upon checkin I noted a sizable hole in the wall near the air conditioner. When I informed the front desk, the hole was completely repaired that same day. The staff were always super friendly and eager to please. Well worth a visit here if friendly staff are important to you as well as comfort.

The rooms had a moldy carpet smell, there was construction going on that went on for hours. I tried working in my room but the construction noise was very loud and disturbing. Uponcheck-in, they provided us with a notice they'll be switching our mattress. The next morning, staff didn't knock but just opened the door. This happened again the next morning while I was getting dressed. Very disappointed with the stay.

I didn't notice any unique thing because my very shorting staying for one night. Everything in the suite was not comfortable and convenient.

We love the room and is very clean.. I will stay again.

Clean room Clean breakfast areas Uncomfortable beds

Everything was great during my stay. Will definitely return if i come back to Jacksonville

Very professional staff including GM. Appreciate the hospitality for a business traveler

Everything was great!! We enjoyed our stay!! Breakfast was good. The bed was extremely comfortable too!!

My child found a can of chewing tobacco. Smell of cleaners was overpowering as if hiding a worse smell.

Room was spacious and clean, beds were comfortable. Convenient location. Breakfast was very good.

Good location for visiting business customer Beds are really comfortable. Could use some remodeling in bathrooms.

We arrived late around 11pm staff was friendly. Matthew was excellent he was the one who checked us in. Made sure when he saw us the next morning everything was good. Breakfast was very good also. We had booked the double suite because we had 6 traveling together. They did not have that room available upon arrival so they gave us 2 king suites which actually worked out better.

Good location and great staff. Room was a disappointment. No door on the closet and the shower head was broken. It dripped down as a small stream.

Weekend trip with family for a wedding. Nice hotel, modern amenities, quiet and comfortable. Located within a few minutes to the beach and downtown Jacksonville.

Too many things wrong to list from the time we checked in until we checked out there were lights out items broken pool furniture in the hot tub which was cold noisy AC definitely not three star

We had a family gathering and needed three rooms with a small kitchen, everyone was glad with my choice. The rooms size was very nice with a sitting area and a small kitchen. The free breakfast was good but try to get there early as the dining room gets busy the last hour.

Nice value for a full suite. Location was a little hard to find, but the view was nice. Great breakfast and wonderful staff.

There was mold in the AC unit. We were supposed to stay for two days which we end up leaving after one day!. My kids got sick because of the mold in the air was distributing, Bed was not comfortable. There was no hair dryer, I had to ask for it. Also, when they clean the room and did not leave any Towels behind.

Southside Blvd Jacksonville FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • 24-hour fitness center

Located in Southside, SpringHill Suites by Marriott Jacksonville is within a few miles (5 km) of sights such as St. Johns Town Center and Hands on Children's Museum. This 102-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Rooms

The 102 accommodations feature sitting areas. 42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are also standard.


Property features

At SpringHill Suites by Marriott Jacksonville, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a spa tub. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 6

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 2 Queen Beds, Non Smoking (pure)

2 Queen Beds | Sleeps 6

Suite, 1 King Bed, Non Smoking (pure)

1 King Bed | Sleeps 4

Guest reviews for SpringHill Suites by Marriott Jacksonville

Everyone (10) Couples (3) Family (14) Other (1) Friends (1)
5
Business Business

Nice hotel in a convenient location close to dining options that are walkable nearby. Upon checkin I noted a sizable hole in the wall near the air conditioner. When I informed the front desk, the hole was completely repaired that same day. The staff were always super friendly and eager to please. Well worth a visit here if friendly staff are important to you as well as comfort.

By on Mar 23, 2021

2
Family

The rooms had a moldy carpet smell, there was construction going on that went on for hours. I tried working in my room but the construction noise was very loud and disturbing. Uponcheck-in, they provided us with a notice they'll be switching our mattress. The next morning, staff didn't knock but just opened the door. This happened again the next morning while I was getting dressed. Very disappointed with the stay.

By on Jan 16, 2021

Review comment responded on Jan 17, 2021

Thank you for sharing your experience with us....and I am truly sorry that this was your experience. We are in the middle of making many upgrades to our property and I apologize that we did not fully deliver our desired experience this trip. I hope to see you soon so you can enjoy what we've accomplished.

4
Everyone

By on Aug 14, 2020

Review comment responded on Aug 17, 2020

Thank you for taking the time to share your rating with us! I appreciate it.

5
Everyone

By on Dec 22, 2019

3
Family with small children Family

I didn't notice any unique thing because my very shorting staying for one night. Everything in the suite was not comfortable and convenient.

By on Nov 18, 2019

5
Family Business Business

We love the room and is very clean.. I will stay again.

By on Aug 19, 2019

4
Family with small children

Clean room Clean breakfast areas Uncomfortable beds

By on Aug 17, 2019

5
Family with small children

Everything was great during my stay. Will definitely return if i come back to Jacksonville

By on Jul 25, 2019

5
Business Business

Very professional staff including GM. Appreciate the hospitality for a business traveler

By on May 12, 2019

5
Partner Couples

Everything was great!! We enjoyed our stay!! Breakfast was good. The bed was extremely comfortable too!!

By on Mar 14, 2019

SpringHill Suites by Marriott Jacksonville

4385 Southside Blvd, Jacksonville, FL 32216
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