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Red Roof Inn PLUS+ Neptune Beach - Jacksonville Beach

3.0 out of 5.0

Recent guest reviews

It was just a quick overnight stay. The room was super clean, bed slept well, and decor, including the wood floors, are really nice. The lobby was a little sketchy looking at first, but you can tell they’re working hard to make this old place modern again. The staff at the front desk were nice and efficient. I would definitely stay here again.

We we're in a corner room that was so quiet. We appreciate peace at our stay.

Nice large and clean rooms. It was close enough to Mayo Clinic for a reasonable price. Hot breakfast included..Outside cleanliness not so good - glass doors smeared and filthy.

Didn’t like how there was no elevator and the phone in the room did not work. Along with I found white peoples hair in the tub and on my bed and I’m black lol

We found 2 roaches in our hotel room, and had to shower in cold water everyday bc there was no hot water left in their tank. I only went to their included breakfast once, and only saw waffles, bread, and frosted flakes, so we went out for breakfast everyday. On Friday morning we were out by the pool, I didn't bother swimming in it since it had leaves and dirt lining the bottom. The walls were paper thin, I could hear everything from a cough to conversations that were happening around me. The bed was really comfortable.

Most front desk staff were extremely friendly, except for one woman with tattoos on her neck; she could have been significantly more welcoming. However the other women and the managers were extremely helpful and kind. There were warnings of cockroaches in reviews and they are correct! The hotel was accommodating of our dog and it was great that he got to stay for free with us. The bathroom was very small and it is hard to stand in there with the door open or even have two people in there. Overall, it was a very average stay, not the best place but it could have been worse.

Walls were extremely thin. I could hear the entire conversation of the people next door alllll night. Had to sleep with TV on just to drown them out. Also, there was hair hanging off the vent of the hair dyer from the people there before me. And i requested a 1030am wake up call that i never received. Location was great, but other than that, no thanks.

Room was dirty at check-in, had to leave and come back after house keeping cleaned.

I would stay again OK It seems that this part of the review is the part that gets on your last nerve and starts to aggravate you about the whole experience

Nice staff, problem with booking.. paid for king and was giving 2 doubles Had to call Orbitz to resolve

Everyone there was friendly and customer focused. Three employees made a positive impression reflecting on the hotel's quality and its mission to serve its customers: Drika, Don and Harley. To you all i say thank you.

You get what you pay for. Musty smelling and bare bones amenities. Breakfast was good though.

It was not bad, but you get what you pay for. Floor was filthy and sticky, the room smelled like bug repellent, clock was not set, towels had stains, bathroom sink would drain slowly, etc. However, it was a good location and not bad for one person for a night or two.

The room was dirty and there were roaches behind the bed.

Close to beach and Mayo Clinic! Closer to beach than to the Mayo Clinic that is not only located in Rochester. Minnessota now. This should get my sixty characters required for this review.

Convenient to the beach and excellent restaurants.

Being renovated so there are so many disturbing events happening

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and ...
  • Free parking
  • Outdoor pool

Red Roof Inn PLUS+ Neptune Beach - Jacksonville Beach places you next to Atlantic Village Shopping Center and within a mile (2 km) of Beaches Town Center. This 129-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free full breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a sofa bed, a coffee maker, and free long-distance calls.


Property features

Renovated in 2017, Red Roof Inn PLUS+ Neptune Beach - Jacksonville Beach offers an outdoor pool, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, laundry facilities, and a vending machine.

Room options

Premium Room, 1 King Bed, Accessible, Smoke Free (Get More: Upgraded Bedding & Snack)

King 1 | Sleeps 2

Standard Room, 2 Queen Beds (Smoke-Free)

Queen 2 | Sleeps 4

Standard Room, 1 King Bed with Sofa bed (Smoke Free)

King 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible, Smoke Free (Roll-In Shower)

King 1 | Sleeps 2

Guest reviews for Red Roof Inn PLUS+ Neptune Beach - Jacksonville Beach

Everyone (35) Couples (37) Business (9) Family (27) Friends (11) Other (8)
5
Partner Couples

It was just a quick overnight stay. The room was super clean, bed slept well, and decor, including the wood floors, are really nice. The lobby was a little sketchy looking at first, but you can tell they’re working hard to make this old place modern again. The staff at the front desk were nice and efficient. I would definitely stay here again.

By on May 10, 2019

5
Friends

We we're in a corner room that was so quiet. We appreciate peace at our stay.

By on May 7, 2019

3
Partner Couples

Nice large and clean rooms. It was close enough to Mayo Clinic for a reasonable price. Hot breakfast included..Outside cleanliness not so good - glass doors smeared and filthy.

By on Apr 29, 2019

3
Family with small children

Didn’t like how there was no elevator and the phone in the room did not work. Along with I found white peoples hair in the tub and on my bed and I’m black lol

By on Apr 7, 2019

1
Everyone

By on Apr 6, 2019

Review comment responded on Apr 6, 2019

Thanks so much for your feedback. We offer our most sincere apologies for your experience We appreciate you and your business. Have a great day.

2
Partner Couples

We found 2 roaches in our hotel room, and had to shower in cold water everyday bc there was no hot water left in their tank. I only went to their included breakfast once, and only saw waffles, bread, and frosted flakes, so we went out for breakfast everyday. On Friday morning we were out by the pool, I didn't bother swimming in it since it had leaves and dirt lining the bottom. The walls were paper thin, I could hear everything from a cough to conversations that were happening around me. The bed was really comfortable.

By on Apr 3, 2019

Review comment responded on Apr 3, 2019

Thanks so much for your feedback. We offer our most sincere apologies for your experience We appreciate you and your business. Have a great day.

3
Partner Couples

Most front desk staff were extremely friendly, except for one woman with tattoos on her neck; she could have been significantly more welcoming. However the other women and the managers were extremely helpful and kind. There were warnings of cockroaches in reviews and they are correct! The hotel was accommodating of our dog and it was great that he got to stay for free with us. The bathroom was very small and it is hard to stand in there with the door open or even have two people in there. Overall, it was a very average stay, not the best place but it could have been worse.

By , from St. Pete, FL on Mar 25, 2019

Review comment responded on Mar 25, 2019

Thank you so much for your time and your feedback. We value you and your business. We take pride in our property and our guests. I offer my most sincere apologies if you were mistreated in anyway.

3
Families

Walls were extremely thin. I could hear the entire conversation of the people next door alllll night. Had to sleep with TV on just to drown them out. Also, there was hair hanging off the vent of the hair dyer from the people there before me. And i requested a 1030am wake up call that i never received. Location was great, but other than that, no thanks.

By on Mar 23, 2019

Review comment responded on Mar 25, 2019

Thank you so much for your time and your feedback. We value you and your business. We take pride in our property and our guests.

2
Families Families

Room was dirty at check-in, had to leave and come back after house keeping cleaned.

By , from Pennsylvania on Mar 10, 2019

Review comment responded on Mar 11, 2019

Thank you for your time and your feedback. I offer my most sincere apologies for your experience. Have a great day.

5
Everyone

I would stay again OK It seems that this part of the review is the part that gets on your last nerve and starts to aggravate you about the whole experience

By on Jan 23, 2019

Review comment responded on Jan 28, 2019

Thank you so much for your comments and your time. We appreciate you and your business. Have a spectacular day. Apologies for the survey, but thanks again for taking the time. Michael Stancil Operations Manager

Red Roof Inn PLUS+ Neptune Beach - Jacksonville Beach

1401 Atlantic Blvd, Neptune Beach, FL 32266