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Ramada Jacksonville Hotel and Conference Center

3.0 out of 5.0

Recent guest reviews

The staff at Gigi's restaurant were very pleasant.

My stay was very uncomfortable along with my family the room at first sight seemed cleaned but the floors were dirty and stained. I understand the wear and tear over years but the floor was barely vaccumed between the beds and in the bathroom floor was dirty (hairs on the floor and tub).The shower was clogged the water pressure was great but after 20 seconds of the water running it felt as if i was taking a shower out in a swamp.

Our room was clean and comfortable, but housekeeping started rolling their carts back and forth on the tile walkway very early. Sounded like a train going by.

I have stayed here several times and have never been disappointed. It isn't the Ritz-Carlton, but it also doesn't cost Ritz-Carlton prices. For what you pay to stay here this is a great hotel. Clean room. Nice facility. Nice employees. It's a little too close to the interstate, but they can't help that since they widened the highway. (Well, they are CURRENTLY widening the highway, which has traffic patterns in the area messed up.)

Love this place. Clean and great food. The location is awesome and safe for travel

Adequate for 1-3 nights. Decent room, nice pool, excellent breakfast. I would stay there again.

We checked in just for a short one night stay on our way to Miami. Staff was very friendly, room was clean. Would stay again!

Okay experience but this facility is very old and looks it!! Needs a major face lift and the rooms facing the interstate are a little noisy

Everything was great will be back ,everything clean and comfy

We expected a nice conference hotel, but it was a cheap, low-budget freeway hotel like an old Motel 6. It was extremely noisy. The rooms were not insulated well, and other guests walked by our room (all rooms open to the outside, not an inside hall) all night shouting at each other. There were no whispers or attempts to be quiet, even at 2 a.m.! And some walked by several times shouting the "f" word. It was scary and disturbing. We had a dog along, and we booked this hotel primarily because the dog was free. I asked for a quiet room so our dog wouldn't bark. But several other dogs in nearby rooms barked at these late-night loud guests every time they walked by (ours just growled). The room was dirty, especially the bathroom, and the towels were thin and cheap. It was very disappointing for a Ramada!

Very noisy and loud. People walking around and arguing at 2AM.

I expected much more from this hotel given its ratings, but I was extremely disappointed. The first room we were given had not been thoroughly cleaned and the ironing board was out, items from the previous occupant was still there, etc. We were given another room and the fridge, which we absolutely needed to use smelled absolutely horrible and was not working. Both of the rooms had a strong mildew smell, were extremely outdated, and the lights and lampshades were broken. The location was convenient for our purposes and because had tickets for the comedy show, it was convenient but I was very close to switching hotels because of the rooms.

Everything was perfect from when arrived to check out

The staff was very friendly. The place was very easy to find. The only problem, the room was kind of smelly, like it wasn't thoroughly cleaned. On the other hand, the breakfast was off the charts good. All in all, a positive experience.

Very friendly staff and hotel was very clean. The bar close at 8:30-09:30 it would nice if they had room service or had a bar in the rooms. Lots of places to eat within walking distance. It would be nice if the rooms had microwave and wine openers.

We booked this room looking for a place to get away for the weekend and take in the local sights without paying the high price for a room on the beach. We were only 30-45 minutes from the St. Augustine Outlets and beach which we visited. There is a lot around the hotel as far as shopping and eating. The hotel itself though was very disappointing. It was dirty. The stairs has trash and food on them and looked like they hadn't been swept in at least a week. At the top of the stairs, someone spilt what looked like a drink and fries during the night. That morning I thought surely they will mop the area. Nope, the fries were up swept up but the sticky mess was still there waiting for some to fall on. We noticed a flower pot dumped over on the pool deck when we arrived. It was still there when we checked out 2 days later. During the night I got out of bed to find a big roach at my feet. After that I wore shoes and didn't get up without turning on a light. There was also a spider in the room and the outlets were covered with dust. It was also very noisy during the night. Groups would stand outside the rooms and laugh very loudly. This lasted about 30 minutes twice so they weren't just passing by our door. While we left for the day, we expected to have our room cleaned and towels replenished, etc. but nothing. They didn't even come! We had to go ask for towels just to shower. The lady at the desk was kind but couldn't really do anything as there was no one from housekeeping there at 6:00 pm. She offered to send a maintenance man up to clean our room. I opted out of that. Breakfast was nice but limited. Needless to say, we will choose somewhere else to stay if we return to the area.

The hotel was very clean and staff very helpful. I would definitely stay here again.

Great stay for the price. The staff was friendly and rooms were clean. The beds could have been a little more comfortable but like I said for the price we paid you can't expect a 4 or 5 star hotel

This was the second time we stayed at this hotel. We came back a second time because we loved the price and the breakfast buffet in the morning. As I noticed before, many guests live here making the hotel feel more like public housing this time which was unsettling. The swimming pool was full of debris which was dissappointing after a long, hot day of traveling. The water in the hot tub was so cloudy and full of debris from the trees that I instructed my children not to enter it. The floor of the bath tub in our room was stained from so many uses that we did not feel comfortable taking a bath in it and the A/C unit barely ran cold which was really awful because of the temperatures outside running into the 90s. When we checked in there were 3 people waiting to be served and only one man at the desk on a Sunday afternoon which we felt was odd considering the hotel advertises itself as a conference center. The doors to the housekeeping offices were open and bins of dirty towels, sheet and dishes lined one of the hallways leading to the pool and remained there for every trip down the hallway we made that evening. We won't be coming back.

3130 Hartley Road Jacksonville FL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Ramada Jacksonville Hotel and Conference Center places you within a 10-minute drive of popular sights such as Mandarin Museum and Mandarin Park. This 150-room, 3-star hotel welcomes guests with free breakfast, a 24-hour fitness center, and free in-room WiFi. Westside Regional Park and The Avenues are also within a 15-minute drive.


Dining

Free buffet breakfast is offered each morning. This hotel serves as home to a piano bar, along with a restaurant that specializes in American cuisine.


Rooms

The 150 rooms are recently renovated and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are other standard amenities.


Property features

At Ramada Jacksonville Hotel and Conference Center, guests enjoy a nightclub, a 24-hour fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include 10 meeting rooms, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed (Standard)

King 1 | Sleeps 3

Room, 2 Queen Beds

Queen 2 | Sleeps 5

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Queen 2 | Sleeps 5

Suite, 1 King Bed, Non Smoking, Kitchen

King 1 | Sleeps 5

Guest reviews for Ramada Jacksonville Hotel and Conference Center

Everyone (10) Couples (27) Business (14) Family (19) Other (8) Friends (2)
4

decent hotel (for the price)

Everyone

The staff at Gigi's restaurant were very pleasant.

By , from New York on Nov 19, 2017

2

filthy hotel

Everyone
Blood or juice stain Between the beds

My stay was very uncomfortable along with my family the room at first sight seemed cleaned but the floors were dirty and stained. I understand the wear and tear over years but the floor was barely vaccumed between the beds and in the bathroom floor was dirty (hairs on the floor and tub).The shower was clogged the water pressure was great but after 20 seconds of the water running it felt as if i was taking a shower out in a swamp.

By , from J on Feb 24, 2017

Review comment responded on Feb 28, 2017

We thank you for staying with us however we truly apologize for not delivering a quality level of service that our guests typically receive. Cleanliness and guest satisfaction are extremely important to us and we will immediately be researching your comments with our staff. We apologize that you didn't have a more enjoyable time at our hotel.

3

room was okay, but housekeeping noisy

Everyone

Our room was clean and comfortable, but housekeeping started rolling their carts back and forth on the tile walkway very early. Sounded like a train going by.

By on Jan 30, 2017

Review comment responded on Feb 7, 2017

Thank you for including our hotel in your travel plans and for providing feedback about your time with us. Cleanliness is extremely important to us here at the Ramada Jacksonville Hotel and Conference Center and we are pleased you found your room to be clean and comfortable. We’ll be sure to discuss your comments with our housekeeping team to be sure they respect our guests early in the morning when beginning their day. It is our hope you will come back and see us again in the future!

5

great value.

Everyone

I have stayed here several times and have never been disappointed. It isn't the Ritz-Carlton, but it also doesn't cost Ritz-Carlton prices. For what you pay to stay here this is a great hotel. Clean room. Nice facility. Nice employees. It's a little too close to the interstate, but they can't help that since they widened the highway. (Well, they are CURRENTLY widening the highway, which has traffic patterns in the area messed up.)

By , from Jacksonville on Dec 12, 2016

Review comment responded on Dec 20, 2016

Thank you for choosing to stay with us during your recent visit to the Jacksonville area and for being one of our loyal customers. Our team works diligently to ensure our guests have a relaxing stay while with us and we appreciate you noticing the quality housekeeping and friendly hospitality delivered by them. Having stayed here before you are aware of our many free amenities such as our complimentary Wi-Fi, parking and hot breakfast buffet each morning and hope you enjoyed them. Thanks so much for choosing us in your plans again and we’ll see you next time!

4

clean, friendly, and reasonably priced

Everyone

By , from Jacksonville on Nov 7, 2016

Review comment responded on Nov 15, 2016

Thank you for choosing to stay with us recently. It is pleasing to know that you have frequented our comedy club and have made memories and enjoyed many laughs while with us. It was our pleasure to have you stay with us and hopefully you were able to enjoy other amenities such as the pool or delicious menu items from our restaurant. We look forward to seeing you at a future comedy show!

5

great

Everyone

Love this place. Clean and great food. The location is awesome and safe for travel

By on Sep 22, 2016

Review comment responded on Sep 27, 2016

Wonderful, and we loved having you with us! Whether our guests are looking for a place to stay for business or pleasure can find what they are looking for here at the Ramada Jacksonville Hotel and Conference center. Our hotel not only has a spacious conference center and complimentary Wi-Fi but also a comedy club, outdoor pool and restaurant. Please come back for another 'great' stay with us soon!

3

ok for short stay

Everyone

Adequate for 1-3 nights. Decent room, nice pool, excellent breakfast. I would stay there again.

By , from florida on Aug 16, 2016

Review comment responded on Aug 23, 2016

Thank you for staying with us recently! We are pleased to hear you enjoyed our outdoor pool, complimentary hot breakfast buffet in our restaurant and found our guest rooms to be comfortable. It is our hope you were able to spend some time exploring our wonderful city, Jacksonville, during your stay. See you next time!

4

short stay, nice experience.

Everyone

We checked in just for a short one night stay on our way to Miami. Staff was very friendly, room was clean. Would stay again!

By on Jun 20, 2016

Review comment responded on Jun 29, 2016

Awesome! We are pleased our hotel could provide a clean comfortable place for you to rest your head during your travels. Our convenient location just off I-295 makes us a convenient stop during long travel times. It is our hope you had a great time at your final destination!

3

value motel

value shoppers

Okay experience but this facility is very old and looks it!! Needs a major face lift and the rooms facing the interstate are a little noisy

By on May 11, 2016

Review comment responded on May 17, 2016

Your feedback is insightful and we appreciate you staying with us recently. We agree that it’s time to begin some upgrades and we plan on doing so in the next few months. We hope you will return back to see all of our great enhancements.

4

will stay again

Everyone

Everything was great will be back ,everything clean and comfy

By on Apr 19, 2016

Review comment responded on Apr 26, 2016

Thank you for staying with us and for your compliments about our hotel! It is pleasing to know you found our hotel to be both clean and comfortable. We hope you enjoyed our outdoor pool and were able to check out a show at our comedy club, Comedy Zone, during your stay. We are delighted to know that you’ll be back again in the future!