Waited in line 50 minutes they informed us they did not have a room available and I had to call Orbitz to get a refund.
The bathroom was really clean I really don’t find to many clean bathrooms at some other places I stayed and the room was clean the beds was comfortable for me my pregnant wife and two other kids
Basic amenities such as WiFi and microwave were not provided as advertised and expected. Housekeeping did not clean room or provide clean towels or bedsheets for 4-day stay while do-not-disturb tag was off and service was requested. Room was stocked with 2 rolls of toilet paper for 4-day stay. “Breakfast” was limited to bagels and occasional microwaveable oatmeal without utensils. Staff is rude. Would not recommend or stay at this hotel again.
Mold in the bathroom Shower tub don’t drain No breakfast but Listing said hot breakfast When I complained staff didn’t say sorry or anything Room number 217
Elevator is not working. Water in bathtub is not going down
The property was very dirty, abended cars on the property and illegal activity taking place in the parking lot. I brought this to the attention of the front desk and nothing was done she said really to me when I reported what I had seen takin place. The AC in the room didn't work room would only get down to 76. I called the desk and was advised they had no more double queens available and I should have reported this when I first arrived. The overall appearance of the hotel was bad. The hallways were dirty and smelled. There was also trash in the hallways on the floor. This has to be one of the worst Ramadas I have ever stayed in.
It took a long time for the room to be available to us but it was a good hotel overall.
The hotel has a lot of sketchy looking people staying there. The parking lot was full of garbage (lottery tickets, food containers, water bottles, etc. every morning). On Sunday, 10/16/22, they hosted "Urban Night" where they sold tickets and invited non-guests to the hotel. Very loud. Mayra at the front desk was super nice and helpful, but the rest of the staff didn't seem to care. I reported that someone dumped garbage in the hallway overnight and a staff person said "housekeeping will be here soon" while open food containers laid in the hallway on the floor for 2 hours. I would not recommend this hotel.
The latch of the room does not lock fully. The room had a patio which is good but it is shared with next room, so it's semi privacy.
Located in Southside, Ramada by Wyndham Jacksonville I-95 by Butler Blvd is within a 10-minute drive of popular attractions such as St. Johns Town Center and University of North Florida. This 146-room hotel welcomes guests with conveniences like a restaurant, an outdoor pool, and a 24-hour gym.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard.
At Ramada by Wyndham Jacksonville I-95 by Butler Blvd, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
Waited in line 50 minutes they informed us they did not have a room available and I had to call Orbitz to get a refund.
The bathroom was really clean I really don’t find to many clean bathrooms at some other places I stayed and the room was clean the beds was comfortable for me my pregnant wife and two other kids
Hello Adam,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found the bathroom and room to be clean during your stay. It's wonderful to know that our efforts to maintain a high level of cleanliness were noticed and appreciated. We hope you and your family had a comfortable stay with us.
Basic amenities such as WiFi and microwave were not provided as advertised and expected. Housekeeping did not clean room or provide clean towels or bedsheets for 4-day stay while do-not-disturb tag was off and service was requested. Room was stocked with 2 rolls of toilet paper for 4-day stay. “Breakfast” was limited to bagels and occasional microwaveable oatmeal without utensils. Staff is rude. Would not recommend or stay at this hotel again.
Hello Adaola, Thank you for sharing your experience with us. We apologize for any inconvenience you may have faced during your stay. We understand the importance of basic amenities and will ensure that your feedback is addressed with the appropriate team. We appreciate your feedback and will continue to work towards improving our services.
Hello Roberto, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
Hello RAFAIL,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.
Mold in the bathroom Shower tub don’t drain No breakfast but Listing said hot breakfast When I complained staff didn’t say sorry or anything Room number 217
Hello Faheem, Thank you for bringing to our attention your experience and comments regarding your stay. Thank you as well for bringing the breakfast options to our attention. Please know that this will be our top priority as we want to ensure the safety and health of our guests. I hope you will return to give us the opportunity to change your perception of our breakfast and services.
Elevator is not working. Water in bathtub is not going down
Hello Das,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our elevator. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
Hello Gaurav, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
The property was very dirty, abended cars on the property and illegal activity taking place in the parking lot. I brought this to the attention of the front desk and nothing was done she said really to me when I reported what I had seen takin place. The AC in the room didn't work room would only get down to 76. I called the desk and was advised they had no more double queens available and I should have reported this when I first arrived. The overall appearance of the hotel was bad. The hallways were dirty and smelled. There was also trash in the hallways on the floor. This has to be one of the worst Ramadas I have ever stayed in.
Hello Timothy, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
It took a long time for the room to be available to us but it was a good hotel overall.
Hello Leonid,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our room. We hope to see you again to provide you with an exceptional level of service and hospitality.
Hello Trischa, We're sorry to hear about the delay you experienced during check-in. Your feedback is valuable and will be shared with the team for improvement. Should you have any further concerns, please don't hesitate to reach out to our management directly. Your comfort is our priority, and we hope for the chance to welcome you back in the future.