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Recent guest reviews

Location was excellent but roach infested, and I mean infested, I killed no less than 15 roaches from baby to adult. Room and grounds are terribly run down. Pictures on line are very deceiving

There was blood stains on the carpet that led to the door and on the countertop by the sink..... we did NOT stay and are currently waiting on our money to be refunded.

The room was in poor condition. Very un clean and smelly. Bugs coming out of the way. We left immediately.

No problem at all,satisfied with all the service Except the toilet chain need to be fix

It had a swimming pool and elevator. The elevator was dirty and the bed mattress was soft and lumpy. The price and location very good.

Didn't like anything about my stay. Motel was dirty, roaches climbing on walls, a/c leaked, bathroom door didn't lock and room smelled moldy.

There is absolutely nothing that i liked . As a matter of a fact you all did not provide me with correct information

Housekeeping stole from me. Roaches in the room. Then staff was lazy

This hotel was disgusting. My husband walked in and saw our room and walked right back out to find a new hotel. This is the kind of hotel people go to to get high.

Terrible!! Nasty. Very dirty. Had people callingnon thebroom phone we were in & the same people knocking on our hotel room door when your getting ready to go to sleep. Wouldnt leave us alone. People all over outside of the hotel begging for money dirty environment. Deff dont recommend a family with kids to go their. Very scary. Visbly seen people doing drugs. Scary experience will never go their agian ever! I was only at this hotel for hour 1/2... DISGUSTING!!

The closet door was missing. The room smelled like someone was smoking in it. The WiFi was not working

The check in peocess of Id check for all in tbe room.

Rooms desperately need updating. Non-smoking rooms smell like cigarettes.

Orbits and property people lied to me they put me on hold and called to see if the pool is open and they said it was when I got there was raining they re checked in the motel operator said the pool was closed because of the rain that pool hasn't been open and weeks or months there is more people living there by the week then running Room's swat was there to serve wards on somebody would bulletproof vest take your life in your own hands if you state this motel on top of it

Floor in 138 was filthy, they used dirty water to mop it. Sheets had holes burned into them. Bathroom door and jamb were recently broken, like someone had to break into the bathroom. Room only had a bed, a TV, night stands, a table and one hard chair. The HVAC unit didn't have a filter, and was blowing contaminated air which made us physically ill. The widow had no screen in it, there was no way to open the window for fresh air without someone walking by to do something rude (actual experience). We didn't feel that any of our belongings would be safe during our time away from the room... first time in a hotel that we felt the need to bring all of our travel items with us while away during the day. The area is slum-like, with quite a bit of undesirable activity... to the point that there is an armed security presence in the lobby during the night time hours. I don't recommend this establishment, or much of anything else around this area at all.

Dunn Ave Jacksonville FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Laundry facilities

Located in Northside, A-P-T Suites Jacksonville is 0.8 mi (1.3 km) from Anheuser-Busch Brewery and within a 10-minute drive of Jacksonville Zoo and Gardens. This 128-room hotel has an outdoor pool, free in-room WiFi, and free self parking.


Rooms

Guests can expect to find free WiFi and TVs with cable channels. Housekeeping is available on request.


Property features

Guests of A-P-T Suites Jacksonville enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. If you plan to drive, free parking is available. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area.

Room options

Studio Suite, Non Smoking

1 King Bed | Sleeps 3

Room, Smoking

1 King Bed | Sleeps 3

King Bed Room, Non Smoking, ADA

1 King Bed | Sleeps 3

1 King Bed and Bunk Bed

1 King Bed and 1 Twin Bunk Bed | Sleeps 4

Guest reviews for A-P-T Suites Jacksonville

Everyone (51) Couples (5) Family (7)
1
Everyone

Location was excellent but roach infested, and I mean infested, I killed no less than 15 roaches from baby to adult. Room and grounds are terribly run down. Pictures on line are very deceiving

By on Mar 11, 2020

Review comment responded on Mar 11, 2020

Thank you for your feedback and we’re sorry to hear that your experience was not of the quality you expected. We are looking into the issues you experienced. We are also in the process of renovating the property and our pictures reflect the updated rooms. We’re glad you enjoyed the location and hope to show off our updates to you on your next visit.

1
Family

There was blood stains on the carpet that led to the door and on the countertop by the sink..... we did NOT stay and are currently waiting on our money to be refunded.

By on Jan 7, 2020

Review comment responded on Jan 7, 2020

Thank you for taking the time to bring this to our attention. We apologize for this experience are looking into this matter to ensure this doesn’t happen again.

1
Partner Couples Family

The room was in poor condition. Very un clean and smelly. Bugs coming out of the way. We left immediately.

By on Nov 21, 2019

4
Everyone

No problem at all,satisfied with all the service Except the toilet chain need to be fix

By on Nov 11, 2019

Review comment responded on Dec 26, 2019

Thank you for staying with us. Please that all was well and to your liking. We look forward to seeing you again.

2
Everyone

By on Nov 1, 2019

5
Business Business

By on Oct 19, 2019

3
Business Business

It had a swimming pool and elevator. The elevator was dirty and the bed mattress was soft and lumpy. The price and location very good.

By on Sep 21, 2019

1
Partner Couples Family

Didn't like anything about my stay. Motel was dirty, roaches climbing on walls, a/c leaked, bathroom door didn't lock and room smelled moldy.

By on Aug 14, 2019

1
Friends

There is absolutely nothing that i liked . As a matter of a fact you all did not provide me with correct information

By on Aug 12, 2019

1
Business Business

Housekeeping stole from me. Roaches in the room. Then staff was lazy

By on Aug 6, 2019

A-P-T Suites Jacksonville

812 Dunn Ave, Jacksonville, FL 32218
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