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La Quinta Inn & Suites Jacksonville Mandarin

2.5 out of 5.0

Recent guest reviews

Got upgraded to a king bed at no cost mid stay. The staff at the front desk was happy, helpful, friendly and accommodating

Stopped to spend the night when traveling from Atlanta back to Miami after hurricane Irma. The hotel staff were great and very helpful. The hotel was very convenient to the highway and easy to access. The room was very clean and had recently been remodeled. Everything was new and modern. Great value for the money. I would recommend it.

Okay, nothing outstanding. Did not appear to be an orginal LaQuinta.

Nice workers. Small room. Limited lighted (safe feeling) parking. You can walk to Whole Foods.

Staff was very friendly and the room was nice and clean. Plus free wifi and breakfast in the morning is always a plus

Hotel is clean. Parking is convenient. The staff are very helpful and friendly.

Experience was OK. Could use more seating for the continental breakfast in the morn.

i and my family liked this hotel. Cheap but clean, comfortable and staffs are very friendly. I recommend this hotel for economy family hotel.

Nice hotel, need a little more cleaning but overall great location

Reserved 3 rooms & were not as advertised or quoted. Requested King's with sofa bed & was promised 2 rooms with 2 baths. What I got was 1 room with king & sofa bed & 1 bath. Bathtub was stained, cigarette odor was terrible, dogs constantly barking, & not enough luggage's cart available. Short visit over the wknd traveling with other adults & kids! Kids had fun I just wanted to sleep after an 8 hour drive. Staff was very courteous. Short stays are ok.

We had a very pleasant stay, we have stayed at that hotel before for one night. It was nice to be there close to shopping areas and fast food, very nice.

bathroom was old looking and dirty, room window was open on arrival, when I went to the front desk to ask for more towels I was told to go to the rolling bin in main lobby and find some, the bin was dirty and had no folded towels.

Nothing fancy but good enough for the price Easy to get to and lots of places closeby to eat at

The common areas of the hotel need to be refurbished, the carpet has seen better days, etc. But the rooms were comfortable, the air was cold, the beds were comfortable and the shower was hot with good water pressure. The staff was nice and friendly.

Very clean room, well appointed. Cleaning crew was let off for the holiday, so no housekeeping, but I can understand and appreciate. Coffee wasn't great, but otherwise, a great hotel value.

i recently stayed at a four star hotel and it could not even compare the the outstanding value you get for staying in this two star hotel - WAY BETTER! the room and bathroom were clean and comfortable, the staff was warm and friendly. i arrived earlier than the designated check in time, there was no hassle, no issues, no complaining, in fact the hotel representative had my room key ready and set for me - he ensured that i had the right room and was able to correct it when there was an issue. I was impressed with this hotel - basic, simple and good value.

The hotel was a little drab when we first got there, but when we got our room we were pleasantly surprised. We had a clean and comfortable room with a refrigerator and microwave. The bathroom was larger than we had anticipated,and very clean. We really enjoyed our three night stay. The hotel itself is well situated with shops and restaurants close by (some within walking distance). We also enjoyed the pool, which seemed very family friendly. We loved to sit there in the late afternoons and relax. I most certainly would go back, at the price we paid I think that it was excellent. The baby ducks that came to greet us on our first day were a sweet (if unintended) bonus!

Friendly staff, good size room, good location, just what I needed.

just having fun

The stay was convenient and comfortable. I did come back to my door open one night...cleaning left it open. And the door didn't work very well; you had to force it open and closed. There was a dog staying in the room next to me that barked. It would have been preferable to me to reuse my towels but house cleaning took all of my used ones even when I hung them up to dry. Also, they gave me new soap and shampoo every day even though I barely used either one. By the end I had collected 6 things of shampoo; all sitting in my bathroom clearly unopened. Seemed excessively pointless and wasteful.

Room options

Room, 2 Double Beds, Refrigerator & Microwave

Full 2 | Sleeps 4

Room, 1 Double Bed, Accessible

Full 1 | Sleeps 2

Guest reviews for La Quinta Inn & Suites Jacksonville Mandarin

Everyone (7) Couples (7) Business (2) Family (13) Other (4) Friends (1)
4
Everyone

Got upgraded to a king bed at no cost mid stay. The staff at the front desk was happy, helpful, friendly and accommodating

By on Oct 28, 2017

Review comment responded on Nov 6, 2017

Thank you for your review of our hotel. We are so pleased you enjoyed your experience with us. We hope to have you back again soon. Thank you again for your review.

5

great layover

Everyone

Stopped to spend the night when traveling from Atlanta back to Miami after hurricane Irma. The hotel staff were great and very helpful. The hotel was very convenient to the highway and easy to access. The room was very clean and had recently been remodeled. Everything was new and modern. Great value for the money. I would recommend it.

By , from Miami FL on Sep 20, 2017

Review comment responded on Sep 24, 2017

Thank you for your review of our hotel. We are pleased to have provided a 5 rated visit! We are so glad to have provided a great staff, room, and location. Thank you again for your review of our hotel, we hope to see you again soon!

3
Everyone

Okay, nothing outstanding. Did not appear to be an orginal LaQuinta.

By on May 27, 2017

Review comment responded on May 30, 2017

Thank you for your review of our hotel. We aim to please every guest during every visit and we apologize that we fell short of that during your visit. We will be addressing the issues of the toilet and phone immediately. Thank you again for your review.

4
Everyone

Nice workers. Small room. Limited lighted (safe feeling) parking. You can walk to Whole Foods.

By on Mar 19, 2017

Review comment responded on Jul 16, 2017

Thank you for your review of our hotel. We are pleased to have provided a 4 star experience with friendly staff and a safe location. Thank you again for your review.

4
Everyone

Staff was very friendly and the room was nice and clean. Plus free wifi and breakfast in the morning is always a plus

By on Mar 11, 2017

Review comment responded on Jul 16, 2017

Thank you for your review of our hotel. We are pleased to have provided a 4 star experience with a clean room and friendly staff. Thank you again for your review.

4
Everyone

Hotel is clean. Parking is convenient. The staff are very helpful and friendly.

By on Feb 26, 2017

Review comment responded on Jul 16, 2017

Thank you for your review. We are pleased to have provided a 4 star experience with a clean hotel and friendly staff. Thank you again for your review.

3

close to major restaurants and stores

Everyone

Experience was OK. Could use more seating for the continental breakfast in the morn.

By on May 10, 2016

4

awesome family trip

Families

i and my family liked this hotel. Cheap but clean, comfortable and staffs are very friendly. I recommend this hotel for economy family hotel.

By on Apr 6, 2015

4

bday weekend

Families

Nice hotel, need a little more cleaning but overall great location

By on Nov 24, 2014

2

it was an ok...

Families

Reserved 3 rooms & were not as advertised or quoted. Requested King's with sofa bed & was promised 2 rooms with 2 baths. What I got was 1 room with king & sofa bed & 1 bath. Bathtub was stained, cigarette odor was terrible, dogs constantly barking, & not enough luggage's cart available. Short visit over the wknd traveling with other adults & kids! Kids had fun I just wanted to sleep after an 8 hour drive. Staff was very courteous. Short stays are ok.

By on Jul 15, 2014