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Extended Stay America - Jacksonville - Deerwood Park

2.5 out of 5.0

Recent guest reviews

This hotel looks nice from road and is in a good location, but the rooms are dirty. No mattress pad, just a worn sheet on a filthy mattress. Ridiculously overpriced for the condition and quality. The hallways smell of cooking odors. People were hanging out in the back of the parking lot. I did not feel safe at all.

Need a bit more staff...... and please improve your breakfast options

Also included a 100 dollar deposit I was never made aware until the time of check in. I was in a wedding and was on a time crunch. It just caused an unneeded stress when they could have easily emailed. Me their own policies when i booked the hotel for Clarification. The room. Was pretty beat up and all the linen was extremely wrinkled.who woulda thought at the end of the day I'd have to pay the same amount at the extended stay... That I would at the Sawgrass Marriott Resort... Extreme. Ely disappointed.

Needed a room late, and booked online with no problem. Was greeted with a smile, and in my room in a matter of minutes. Could use some updating but a clean safe hotel in a good location

Clean basic room. No frills except for a full kitchen. Nice!

Was on short notice, and for the price on a friday night, no complaints at all. The only issue I have was that the furniture was way old, and the sofa was stained. Beyond that....no issue at all

Everything was clean, nothing spectacular....definitely in a good area with plenty to do/eat.

We got this hotel because it was pretty close to EverBank field for the Country Superfest. Apparently, a bunch of other people had the same idea because we waited to check in for about an hour (some people were there for way longer than us). The staff messed up quite a few rooms ahead of us so I was happy that we were able to get into our hotel with no issues. Our room was OK but missing a comforter topper and several toiletries (like shampoo, conditioner, etc). But, overall, it got the job done.

After two days of horror with travel cancellations, delays and reroutes, I arrived at ESA with a warm welcome. Got the keys to my room and wow...they didn't work! The room is outfitted with all you could need and I am sure if there was something needed the Staff would accommodate. The bed is a platform bed, not mentioned in any literature which changes comfort; the carpet and the upholstery could use some careful attention. The air conditioner is under the window and blows right at the bed which can be extreme...oh and ignore the thermostat on the wall...it does nothing! Being a New Yorker I am aware bagels are superior here and the grab and go breakfast proved that point again. Basic breakfast food stuffs with no variation for four days. Even a fruit variation would have been nice. The ants that chose to stay with me were not fun, especially that they invited all their friends to party on my electric razor. Gross! When I brought this to the attention of the desk manager, he wrote a ticket for the exterminator and that night I confirmed the situation with the night desk manager. I was in the room all the next day and no exterminator! I understand ants in certain soils and climates, but I also understand customer service...didn't happen. When I checked out and asked why not, there was no answer. I showed the picture I took to the desk manager of how much light pours into the room from the hallway at night saying it was like being in a scifi movie So if you are pet friendly and don't mind being awakened by someone's dog barking and many small details going by the wayside you'll have a great time at the ESA Jacksonville.

The rooms and decor is pretty ordinary. The basic setup is for longer stays, so you don't get daily full room cleaning. Consequently the rooms are not impeccably clean. Both rooms I had were basically clean, but had some spots on the carpet and upholstery. If you want the Ritz, you;ll have go to and pay for the Ritz. The price is low - under $50 online, and if you stay a week it is even less, so I consider it a very good value.. The rooms include a small cooktop and full sized fridge.

The room was OK but there is no stove and there are really not sufficient dishes to easily cook a full meal. I would have liked a way to divide the sleeping area from the living area. Good extended stay but NOT deluxe. The staff is SUPERB! Good location with shopping and restaurants close by. In a quiet office area.

Overall the experience was good, a little bit of a funky smell. Nothing a good candle couldn't solve.

When I climed into bed, a broken spring stuck through the edge of the bed and scratched my leg. I did report it to the desk for repair. Also, the "Continental Breakfast" consisted only of coffee, juice, muffins, bagels and grits. On what continent is that considered breakfast?

The hotel was clean and the room setup was good. They fit a lot of amenities into the rooms. It was quiet outside the hotel with a nice area to walk. Great location, just a few minutes from a HUGE shopping area. I am planning on staying there again.

Nice sized "studio" room with full-size fridge, microwave, sink, and dishwasher. Great for the price!

Very nice, safe room for the money. Nice staff. Easy check in and out. Great location, though difficult to initially locate hotel due to the small street sign of the street it is located on (the hotel is located back inside an office park). If you miss it you have to travel 1-2 miles on busy Southside blvd and then turn around. I had issues with the commode not flushing properly, notified front staff, who then notified maintenance...but it was never resolved :( Front staff apolegetic and offered discount for next stay which I thought was appropriate. I have noticed that these days, customer service, has taken a turn where the consumer and repeat business are not priority! Not the case with this hotel....they seemed genuinely concerned about my experience :)

8801 Perimeter Park Blvd Jacksonville FL

Located in Southeast Jacksonville, Extended Stay America - Jacksonville - Deerwood Park is within a few miles (5 km) of sights such as St. Johns Town Center and Saint Vincent's Medical Center Southside. This 125-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Located centrally in Jacksonville, it's also near University of North Florida and Hands on Children's Museum.


Dining

Start your day off right with a free continental breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

The 125 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.


Property features

Guests staying at Extended Stay America - Jacksonville - Deerwood Park enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, laundry facilities, and a picnic area.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Two double beds Non Smoking

Full 2 | Sleeps 6

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Deluxe Studio, Multiple Beds, Non Smoking

Full 2 | Sleeps 6

Guest reviews for Extended Stay America - Jacksonville - Deerwood Park

Everyone (3) Business (1) Couples (6) Family (4) Other (2)
1

do not be fooled by exterior

Everyone

This hotel looks nice from road and is in a good location, but the rooms are dirty. No mattress pad, just a worn sheet on a filthy mattress. Ridiculously overpriced for the condition and quality. The hallways smell of cooking odors. People were hanging out in the back of the parking lot. I did not feel safe at all.

By , from Orlando, FL on Dec 10, 2016

3

decent and quiet away from interestate

Everyone

Need a bit more staff...... and please improve your breakfast options

By , from jaxbch on Oct 9, 2016

2

hidden away.. quiet is the only plus

Everyone

Also included a 100 dollar deposit I was never made aware until the time of check in. I was in a wedding and was on a time crunch. It just caused an unneeded stress when they could have easily emailed. Me their own policies when i booked the hotel for Clarification. The room. Was pretty beat up and all the linen was extremely wrinkled.who woulda thought at the end of the day I'd have to pay the same amount at the extended stay... That I would at the Sawgrass Marriott Resort... Extreme. Ely disappointed.

By , from Delray beach, Fl. on Aug 8, 2016

4

booked late

BusinessTravelers

Needed a room late, and booked online with no problem. Was greeted with a smile, and in my room in a matter of minutes. Could use some updating but a clean safe hotel in a good location

By on Mar 10, 2015

4

not bad

Couples

Clean basic room. No frills except for a full kitchen. Nice!

By on Jan 23, 2015

3

above average

Couples

Was on short notice, and for the price on a friday night, no complaints at all. The only issue I have was that the furniture was way old, and the sofa was stained. Beyond that....no issue at all

By on Oct 5, 2014

3

ok for the price

Couples

Everything was clean, nothing spectacular....definitely in a good area with plenty to do/eat.

By on Jun 17, 2014

2

got the job done

Couples

We got this hotel because it was pretty close to EverBank field for the Country Superfest. Apparently, a bunch of other people had the same idea because we waited to check in for about an hour (some people were there for way longer than us). The staff messed up quite a few rooms ahead of us so I was happy that we were able to get into our hotel with no issues. Our room was OK but missing a comforter topper and several toiletries (like shampoo, conditioner, etc). But, overall, it got the job done.

By on Jun 17, 2014

2

functional florida

Families

After two days of horror with travel cancellations, delays and reroutes, I arrived at ESA with a warm welcome. Got the keys to my room and wow...they didn't work! The room is outfitted with all you could need and I am sure if there was something needed the Staff would accommodate. The bed is a platform bed, not mentioned in any literature which changes comfort; the carpet and the upholstery could use some careful attention. The air conditioner is under the window and blows right at the bed which can be extreme...oh and ignore the thermostat on the wall...it does nothing! Being a New Yorker I am aware bagels are superior here and the grab and go breakfast proved that point again. Basic breakfast food stuffs with no variation for four days. Even a fruit variation would have been nice. The ants that chose to stay with me were not fun, especially that they invited all their friends to party on my electric razor. Gross! When I brought this to the attention of the desk manager, he wrote a ticket for the exterminator and that night I confirmed the situation with the night desk manager. I was in the room all the next day and no exterminator! I understand ants in certain soils and climates, but I also understand customer service...didn't happen. When I checked out and asked why not, there was no answer. I showed the picture I took to the desk manager of how much light pours into the room from the hallway at night saying it was like being in a scifi movie So if you are pet friendly and don't mind being awakened by someone's dog barking and many small details going by the wayside you'll have a great time at the ESA Jacksonville.

By on Sep 18, 2013

3

plain, but good value

Couples

The rooms and decor is pretty ordinary. The basic setup is for longer stays, so you don't get daily full room cleaning. Consequently the rooms are not impeccably clean. Both rooms I had were basically clean, but had some spots on the carpet and upholstery. If you want the Ritz, you;ll have go to and pay for the Ritz. The price is low - under $50 online, and if you stay a week it is even less, so I consider it a very good value.. The rooms include a small cooktop and full sized fridge.

By on Dec 21, 2011