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Courtyard by Marriott Mayo Clinic/Jacksonville

3.0 out of 5.0

Recent guest reviews

I had to get my room changed, requested a bath tub/shower comb. The ice machine was broken/unavailable on my floor. They used to have complimentary coffee in the morning...no more. $2 for a small cup of coffee. Full of coffee grounds. The room was big & bed comfortable. Mostly quite. Staff very nice.

No issues what so ever. Everything functioned without incident, the cafeteria food is excellent, all staff (reception desk, cleaning, cafeteria) was very willing to assist, access to/from the Clinic buildings and airport was easy. Thanks to everyone for being so giving to those in need.

We weren't there to visit the clinic but I can see why it would be a great place for Mayo Clinic patients. It was nicely equipped with fridge, microwave, and coffee maker in each room. Staff was very friendly. We had a great stay.

Great experience. All my responses to rating hotel were excellent. Not sure why the first is orange and others are yellow???

Rooms were clean and so convenient for my appoint ant at Mayo Clinic . The food service was very god and met our needs.

Staff was friendly, room was clean, amenities was okay. Will stay again.

The hotel was beautiful and peaceful. It was a little out of the way, but I loved how calm and serene the hotel was in comparison to the beach crowd. You can easily get downtown or to the beach.

The hotel was a perfect place for me to take care of reason I was in Jacksonville. The room was all I needed, clean and accommodated my needs with walk in shower. The hotel provided all necessary equipment. I will go back as long as the price is right.

Lock on door was broke, air conditioner leaked which will cause mold if it hasn't already. Charges were added to my credit card which were not authorized. Caused me to leave a day before I had planned to. Will never stay here and maybe never a Marriott again.

A good family hotel, relatively close to JAX Beaches, shopping and half an hour from JAX airport. Would stay again.

The room was on the first floor and it was near an exit which I appreciate and look for. The staff was very professional and courteous and gave me a courteous call after I had checked into the Hotel. I have stayed at this place before because it seems it is close to Cypress Village where my parents are at and close to one of my sisters house. There was a Publix down the street where I got my small breakfast items and was able to use a refrigerator in my hotel room

The description says "The renovated Courtyard..." Not so true. I wish somewhere it would have noted that the hotel and surrounding areas were still under construction. I had difficulty finding the hotel when I arrived late at night as there was only one tiny blue road sign (no arrow) indicating that the road/driveway belonged to the Marriott. In fact my GPS had the address located at and entirely different location on the Mayo Clinic property. The front desk area was under construction so checkin was through an unmarked door in the back of the hotel. The room I was given was designed to be handicap accessible, which is great if I was handicapped, I hope someone who may have needed a handicapped room was not put elsewhere because I was put there. Due to the handicapped features the bathroom featured a stall shower instead of one with a tub, which I would have preferred. I stayed for two days while taking a seminar at the Mayo Clinic, however upon arrival back at my room at 5pm the first day my room was still not made up. About half and hour later housekeeping finally came by. The carpet and trim was tore and mismatched in parts. the staff was helpful enough and I slept well, good beds. Also very close to the clinic, could have walked the trails to the seminar in the morning if everything wasn't under construction. Pricing was fair, although after the state of the place I would have looked elsewhere. Another college was able to book a resort room not far away for nearly the same price.

This is a very convenient location

My husband was having surgery @ Mayo clinic and we had a room w/ 2 queen beds for 2 nights. I stayed w/ him @ the hospital and my mother in law, daughter, and his cousin and her daughter stayed in the room the first night. He was discharged the day after surgery and just he and I used the room the next night. We loved that there were multiple pillows on the bed, esp great following his surgery. The hotel was quiet and very clean. It isn't far from the beach...a short drive and not far from some great Jacksonville shopping and restaurants. I def recommend if you are seeking treatment @ Mayo as I could be in Mayo Hospital after a short walk on their beautiful grounds. For the rate we paid, prob one of the better places we have ever stayed. We thought that the rate we chose thru [...] included breakfast because it said rate includes breakfast in the hotel info[...]but you actually have to click on a more expensive rate for the breakfast when it list the room options. Luckily, I printed out the page that stated includes breakfast and the hotel did honor it. Another reason, I was happy we stayed there! We were there over a Fri. night and was disappointed to learn that room service/dining room w/ the exception of breakfast is not avail on Fri and Sat.

I was looking for a hotel that was easy to check in and out of and that i could sleep in without disruption. I slept great with soft pillows and it was very quiet. The room was clean and didn't smell funny at all. I will stay there on my next visit!

14390 Mayo Blvd Jacksonville FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Southeast Jacksonville, Courtyard by Marriott Mayo Clinic/Jacksonville is a short stroll from Mayo Clinic Florida and within a 10-minute drive of St. Johns Town Center. This 3-star hotel has 146 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi. Also near this Jacksonville hotel are Windsor Parke Golf Club and Cradle Creek Preserve.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, breakfast is served for a fee each morning.


Rooms

All 146 air-conditioned rooms provide balconies or patios, microwaves, and refrigerators. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free weekday newspapers, and safes.


Property features

At Courtyard by Marriott Mayo Clinic/Jacksonville, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include 2 meeting rooms, conference space, and a business center.

Room options

Room, 2 Queen Beds (Guest)

Queen 2 | Sleeps 5

Room, 2 Double Beds

Full 2 | Sleeps 5

Guest reviews for Courtyard by Marriott Mayo Clinic/Jacksonville

Everyone (5) Couples (2) Business (2) Family (4) Other (2)
4

nice but not what it used to be

Everyone

I had to get my room changed, requested a bath tub/shower comb. The ice machine was broken/unavailable on my floor. They used to have complimentary coffee in the morning...no more. $2 for a small cup of coffee. Full of coffee grounds. The room was big & bed comfortable. Mostly quite. Staff very nice.

By , from orlando on Feb 14, 2017

5

courtyard by marriott mayo clinic/jacksonville

Everyone

No issues what so ever. Everything functioned without incident, the cafeteria food is excellent, all staff (reception desk, cleaning, cafeteria) was very willing to assist, access to/from the Clinic buildings and airport was easy. Thanks to everyone for being so giving to those in need.

By on Dec 8, 2016

5

wonderful for mayo clinic patients

Everyone

We weren't there to visit the clinic but I can see why it would be a great place for Mayo Clinic patients. It was nicely equipped with fridge, microwave, and coffee maker in each room. Staff was very friendly. We had a great stay.

By , from SC on Nov 1, 2016

Review comment responded on Nov 25, 2016

Kim, Thank you for the great review and taking the time to share your experience with other travelers.

5

excellent hotel adjacent to mayo

Everyone

Great experience. All my responses to rating hotel were excellent. Not sure why the first is orange and others are yellow???

By on Apr 14, 2016

5

excellent location for my medical visit. at mayo c

Everyone

Rooms were clean and so convenient for my appoint ant at Mayo Clinic . The food service was very god and met our needs.

By on Mar 1, 2016

4

family trip

Families

Staff was friendly, room was clean, amenities was okay. Will stay again.

By on Jul 14, 2015

5

great weekend getaway

Couples

The hotel was beautiful and peaceful. It was a little out of the way, but I loved how calm and serene the hotel was in comparison to the beach crowd. You can easily get downtown or to the beach.

By on Mar 14, 2015

4

convenience

Singles

The hotel was a perfect place for me to take care of reason I was in Jacksonville. The room was all I needed, clean and accommodated my needs with walk in shower. The hotel provided all necessary equipment. I will go back as long as the price is right.

By on Sep 16, 2013

1

worst experience

Families

Lock on door was broke, air conditioner leaked which will cause mold if it hasn't already. Charges were added to my credit card which were not authorized. Caused me to leave a day before I had planned to. Will never stay here and maybe never a Marriott again.

By on Aug 28, 2013

4

great location

Couples

A good family hotel, relatively close to JAX Beaches, shopping and half an hour from JAX airport. Would stay again.

By on Apr 23, 2012