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Comfort Suites Jacksonville

2.5 out of 5.0

Recent guest reviews

All of my prior hotel stays have been pleasant whether booking with a Marriot, Hilton or Hyatt properties. This location was quite different. The first room assigned to me on the first floor was filled with foot odor, noisy neighbors to my left, right and above facilitated by shallow doors that sounded as if they were being opened and closed in my very own room. These thin unsealed doors also allowed me to hear the roar of the vacuum sweeper used near the lobby. Last but most appalling, when calling the front desk to complain, I found that water had accumulated in the cradle of the phone! Ucky! Upon hearing my complaints, the person at the front desk moved me to the third floor which eliminated the water on the phone issue and voices coming from the rooms, but I lived through the smell of foot odor and unsealed doors for my three-day stay vowing to never book a room at that location again.

Good deal, stayed one night and found the room to be very clean and comfortable. Breakfast was include, standard breakfast fare, tried the blueberry waffle and was not disappointed.

I had a great experience for a first time traveling

The hotel was very comfortable. Staff was very pleasant and accommodating. Continental breakfast was very nice. Close to everything. Convient. Only problem was first night other guests on 3 Ed floor loud, fighting, and disruptive. They were smoking cigarettes and marijuana and smell came into my room.

The staff was very helpful, the room was very clean, and the breakfast had plenty to choose from.

I was very pleased with my stay. The rate was very affordable especially taking into consideration the quality of the complimentary breakfast. I have already been recommending this hotel to others.

King suite had one of the most comfortable beds I've slept on in a hotel. Staff was extremely courteous and professional. Definitely my go to hotel from now on.

I stayed at this hotel about 2 years ago & loved it . This time it looked run down . It has changed a lot .

This hotel is wonderful. Great location and very clean and supper nice staff. Great continental breakfast. I would most definately recommend this page to anyone.

Had a minor maintenance problem in my room but it wasn't something that I couldn't fix myself. After telling the staff, they offered to move my room if the problem persisted. It has everything you need in a hotel. Laundry room, pool, shower, bed and tv. Wifi was basic. After a certain times the front desk attendant has to open the door which is more of a hassle then it was worth. Overall, nice place with polite and accomodating staff.

Great experience. Staff very friendly. Good place to stay.

Average hotel. Priced about average. Good place for a quick business trip

Room great and comfortable. Staff very nice. I thought the outside doors needed more security since my room was at the end of the hall. Ice machine on another floor. Great location!

you could tell that the hotel was older but was clean and served the purpose.

Needless to say, we checked in at 1:48am and checked out at 2:08am the same morning on July 30th. One of the rooms had a stale acrid smokey smell, the halls and elevators were dirty. We weren't able to get our double room because they were never cleaned and neither were several others. The lobby entrance and kitchen area had live waterbugs running around and visible dead ones as well. The facade of the building looked inviting but once inside it's another story. I must say that the young lady at the front desk was as exasperated as we were that morning with the state of the hotel in the manner it was left for her to manage that night. She was very accommodating and was able to secure us rooms at the Candlewood Suites directly across the street from the Comfort Suites (I highly recommend the Candlewood Suites, especially for extended stays), it's ironic that both hotels are owned by the same corporation. I cannot in good conscience recommend this hotel for any reason. I regret having to expose my mother, sisiter and niece to such a terrible experience.

I visit my friend from the Marine base, room was very hot when i arrived and the air-conditioning didn't kick in till the next morning. I wish there had been more pillows, there were 5 small square pillows that didn't cover the king bed. I would probably not stay at this hotel again unless i absolutely had to.

I traveled to Jacksonville to visit my son who is stationed at Camp Lejeune. It was an overnight visit. While my time at the motel was limited, it was very apparent that not much time or money was put into the motel to give it a good appearance. The fire place in the main lobby was not operating and the staff said that they could not remember the last time that it even worked. The staff was very friendly and this was the best part of the stay.

This hotel by far was one of the best if not the best hotel I have stayed in. The decorum was excellent, the housekeeping staff was excellent and efficient. The little things that they did like having courtesy bottles of water in the room, complementary breakfast, snacks out all day in the lobby, free soft drinks available all day for occupants, the cordially of the staff. It was well worth the price of the rooms. This was better than a five star.

Over all I had an enjoyable stay at Comfort Suites. There were a couple things that I didn't like. The food at breakfast was horrible. The staff was very rude. Other than that my stay was good and I would stay there again.

This hotel was the most expensive hotel I have stayed at in Jacksonville and it was not worth the extra money we spent. There was mold and water damage in the bathrooms, the staff was helpful but unfriendly and the hallways were covered in stains. The breakfast was good on most days and the beds were so comfotable but this hotel needs more before I will stay at it again.

130 Workshop Ln Jacksonville NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Within a short walk of Coastal Carolina Community College, Comfort Suites Jacksonville is within 2 miles (3 km) of Jacksonville Mall. This 72-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. It's near the airport and also close to Onslow County Vietnam Veterans Memorial.


Dining

Free buffet breakfast is included with your stay.


Rooms

All 72 air-conditioned rooms feature sofa beds, microwaves, and refrigerators. TVs come with cable channels, and free WiFi keeps guests connected. Coffee makers, free local calls, and free bottled water are also available.


Property features

Guests staying at Comfort Suites Jacksonville enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. Additional amenities include a meeting room, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Suite, 2 Double Beds, Non Smoking

Full 2 | Sleeps 5

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Full 1 | Sleeps 3

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Full 1 | Sleeps 3

Guest reviews for Comfort Suites Jacksonville

Everyone (7) Couples (5) Business (1) Family (5) Other (3)
2

smelly, noisy and more!

Everyone

All of my prior hotel stays have been pleasant whether booking with a Marriot, Hilton or Hyatt properties. This location was quite different. The first room assigned to me on the first floor was filled with foot odor, noisy neighbors to my left, right and above facilitated by shallow doors that sounded as if they were being opened and closed in my very own room. These thin unsealed doors also allowed me to hear the roar of the vacuum sweeper used near the lobby. Last but most appalling, when calling the front desk to complain, I found that water had accumulated in the cradle of the phone! Ucky! Upon hearing my complaints, the person at the front desk moved me to the third floor which eliminated the water on the phone issue and voices coming from the rooms, but I lived through the smell of foot odor and unsealed doors for my three-day stay vowing to never book a room at that location again.

By , from Tallahassee, Florida on Oct 12, 2017

4

clean and comfortable

Everyone

Good deal, stayed one night and found the room to be very clean and comfortable. Breakfast was include, standard breakfast fare, tried the blueberry waffle and was not disappointed.

By , from NJ on May 29, 2017

5

great hotel

Everyone

I had a great experience for a first time traveling

By on Mar 13, 2016

4

hotel stay for military graduation

Everyone

The hotel was very comfortable. Staff was very pleasant and accommodating. Continental breakfast was very nice. Close to everything. Convient. Only problem was first night other guests on 3 Ed floor loud, fighting, and disruptive. They were smoking cigarettes and marijuana and smell came into my room.

By on Mar 10, 2016

5

very close to camp geiger for our sons graduation.

Everyone

The staff was very helpful, the room was very clean, and the breakfast had plenty to choose from.

By on Feb 29, 2016

5

very pleased!!

Everyone

I was very pleased with my stay. The rate was very affordable especially taking into consideration the quality of the complimentary breakfast. I have already been recommending this hotel to others.

By , from South Carolina on Feb 12, 2016

4

fantastic stay! close to everything.

Everyone

King suite had one of the most comfortable beds I've slept on in a hotel. Staff was extremely courteous and professional. Definitely my go to hotel from now on.

By , from Chattanooga TN on Feb 9, 2016

3

fiancé in marines

Couples

I stayed at this hotel about 2 years ago & loved it . This time it looked run down . It has changed a lot .

By on Aug 3, 2014

5

fantastic place to stay

Families

This hotel is wonderful. Great location and very clean and supper nice staff. Great continental breakfast. I would most definately recommend this page to anyone.

By on Jul 7, 2014

3

it's a hotel.

Couples

Had a minor maintenance problem in my room but it wasn't something that I couldn't fix myself. After telling the staff, they offered to move my room if the problem persisted. It has everything you need in a hotel. Laundry room, pool, shower, bed and tv. Wifi was basic. After a certain times the front desk attendant has to open the door which is more of a hassle then it was worth. Overall, nice place with polite and accomodating staff.

By on Jun 2, 2014