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Comfort Suites Commonwealth

2.5 out of 5.0

Recent guest reviews

Never coming back again very dirty room and have a smell like urine. Asked the housekeeper to vacuum the carpet again and she said "her vacuum doesn't work sorry". Don't know how this place get good reviews they have to be fake

Our family of five recently stayed here while traveling to Orlando. While this hotel wasn't bad by any means, I would say it is only average for a Comfort Suites. In the fitness room, the treadmill wasn't working properly. I didn't really like having to walk outside and use a key to get into the stairs. The breakfast was good, just not great. The staff were very nice. Overall the hotel was pretty clean and worked fine for an overnight stay while traveling.

The General Manager Roxie Sorrels was the nicest hotel manager I've ever met. She greeted us with a great big smile and an awesome Southern Hospitality personality. Highly recommend a stay. The room were clean and tidy. And the staff were courteous.

This hotel is very nice and really clean the staff is very nice and attentive this hotel has the best breakfast there are alot of shopping around and great restaurants crosscreek was my favorite thanks to the front desk for recommending this and thanks to all the staff you all are the best.

I found out that my reservation had been cancelled at 7pm on May 16th. Roxie sorrells then preceded to make a room available with an in room hot tub. I found Roxie and her staff friendly and helpful. This is above and beyond excellent customer service. I travel for business in this area often and will always stay here from now on.

Good hotel. friendly staff. Conveniently located. Only problem is it must be near a train crossing and could hear train whistle in middle of night. Solution might be to ask for a room on the opposite side of the hotel from the train tracks.

My colleagues and I stayed at this hotel while on business. From the moment we walked into the door to the time we left, every member of staff welcomed us and recognized us throughout our stay. The rooms are large, air-conditioning is fantastic and the whole property is kept very clean. Roxie went above and beyond to ensure our stay was comfortable. Our flights ended up getting delayed and cancelled - meaning we had to wait in the lobby for hours. Thankfully, they have a wonderful breakfast area and comfy leather couches!! The whole time we were dealing with the airlines, Roxie kept coming by to check in on us to make sure everything was okay - even though we were guests who have already checked out, we were still a guest in her eyes. I would highly recommend this hotel if you are staying in Jacksonville and will be my choice of accommodations when I return to the area next.

Very pleased with the service that they provided! Thank you! Flight was cancelled and Comfort held my reservations! Able to keep my plans! Manager very professional about situation! Will stay here again!

Roxie The Manager was great I was there for a business meeting. Nice hot breakfast fresh waffles They have a reception with food at night The rooms were superb very clean Friendly staff check in was quick

We stayed here a few days while heading to Daytona for bike week.The rooms were very clean, very nice and the staff were helpful, It was in a very good location so we had no worries. We would definitely stay here again.

7019 Commonwealth Ave Jacksonville FL

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located in West Jacksonville, Comfort Suites Commonwealth is within a 15-minute drive of popular attractions such as Cummer Museum of Art and Gardens and Jacksonville Museum of Modern Art. This hotel has 64 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour health club. Jacksonville Landing and Jacksonville Symphony Orchestra are also within a 15-minute drive of this Jacksonville hotel.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

All 64 air-conditioned accommodations feature sitting areas. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Sofa beds, microwaves, and refrigerators are other standard amenities.


Property features

At Comfort Suites Commonwealth, guests enjoy an outdoor pool, a 24-hour health club, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, Non Smoking

Queen 2 | Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 162 reviews