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Best Western Carriage House Inn & Suites

2.5 out of 5.0

Recent guest reviews

This hotel felt lucious compared to my other choices on this road trip. Bed was very comfortable. Location was quiet.

Great hotel. Very clean and Dave at front desk was excellent.

Just book for a quick overnight stay, was a great location. Easy on and off to I-40, value and comfort excellent. Great stay.

Room is not good. But good location. It says 3 stars hotel, but did not value like it. Don't have rollway bed and swimming pool is not clean enough.

It was very late (after 2 a.m.) and I was quite tired when I arrived having traveled all day. The clerk at the front desk was very friendly and efficient at check-in. After parking my car, I began walking to my room and was accosted by a pan handler, an obvious drug addict, in the parking lot. I turned him away and proceeded to my room. The room felt dank and musty and smelled like cigarettes. The bed smelled like cigarettes. Had I not been so exhausted and had it not been so late, I'd have left and taken my chances somewhere else.

The room was very clean and the full breakfast was also nice to have. The staff was also friendly and very accommodating. The entrance was a bit inconvenient to navigate and the bath was rather small; however, overall it was a good choice for us.

After reading favorable reviews, I decided to book an overnight stay before a wedding we were attending. The lobby is nothing special. Didn't use the pool or partake of the free breakfast, so I will not be commenting on them. The room was nice, clean, and seemed to have been recently updated. My wife said that the bed was on the firm side, but we slept well. The staff is very friendly, cheerful and helpful. If you are looking for a good value stay, you won't miss by booking here.

Very reasonable price, decent, clean room. Convenient to freeway.

Not bad, but nothing spectacular. Fine if your just passing through. Good price.

Everything was neat and clean. Very nice staff. Thank you for a great stay.

This is one of the worst I have ever been to and I have been to some bad ones. Bed spreads were visibly stained and I was kind of afraid to touch them. Towels were rag thin and there was only one bar of soap rationed for a room with 2 queen beds. Mini-fridge compressor clicked rather loudly like the fan blade was bent. The AC sounded like a passing truck when it came on. The room door wouldn't close all the way unless you slammed it. The toilet didn't really flush but they were ready for it with a filthy plunger in plain sight. Whenever you're in Jackson, TN, skip this one. Even at $60 per night it is not a value.

I was very pleased with the staff and the room. The bed was extremely comfortable, the room was spotless, and it was very quiet.

I was very surprised to find that the rooms were extremely clean. The carpet was fairly new and the bed very comfortable. The breakfast was a little below par but they seemed to be trying to compete with the higher price chains.

Good location; curteous staff. Needs total rmodel. Plumbing problem,(minor), some silver fish and ac was noisy

It was clean, comfortable, and conveniently located. The breakfast room was kind of small, but other that that it was just what we needed.

Convenient to interstae and restaurants. Room comfortable, had everything I needed.

nothing special--a reasonable Best Western--dependable as any--not altogether up to date, but adequate

We stayed for one night after a wedding reception in downtown Jackson. The hotel is in a good location for downtown activities and it was clean. The bed was soft and clean and the rooms were clean. I didn't see any suspicious characters or anything questionable either which is always something I consider when staying at a hotel. I didn't try the breakfast so I can't speak about that.

Rooms were pleasant enough and clean. Only complaint is no elevator to the second floor with stairs on either end of the building. If you have a lot of bags, you may want to request a first floor room. Ice was also a bit out of the way behind the side of the building. Staff was friendly. This was just a stop on the way to Memphis. It was a reasonable halfway point.

Very good for the price.

1936 Highway 45 Bypass Jackson TN

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within a 5-minute walk of Casey Jones Village, Best Western Carriage House Inn & Suites is within 2 miles (3 km) of Old Hickory Mall. This 40-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. West Tennessee Healthcare Sportsplex and International Rock-A-Billy Hall of Fame and Museum are also a short drive away.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

All 40 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are also standard.


Property features

At Best Western Carriage House Inn & Suites, guests have access to an outdoor pool, free WiFi in public areas, and a business center. A stay here includes free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. This hotel also has a computer station.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Guest reviews for Best Western Carriage House Inn & Suites

Everyone (2) Business (2) Couples (7) Family (8) Other (5) Friends (2)
5

upscale

Everyone

This hotel felt lucious compared to my other choices on this road trip. Bed was very comfortable. Location was quiet.

By on Feb 24, 2017

5
Everyone

Great hotel. Very clean and Dave at front desk was excellent.

By on Oct 22, 2016

4

great location for overnight traveling

Families

Just book for a quick overnight stay, was a great location. Easy on and off to I-40, value and comfort excellent. Great stay.

By on Nov 24, 2015

1

family trip

BusinessTravelers

Room is not good. But good location. It says 3 stars hotel, but did not value like it. Don't have rollway bed and swimming pool is not clean enough.

By on Jul 30, 2015

1

not a good experience

Singles

It was very late (after 2 a.m.) and I was quite tired when I arrived having traveled all day. The clerk at the front desk was very friendly and efficient at check-in. After parking my car, I began walking to my room and was accosted by a pan handler, an obvious drug addict, in the parking lot. I turned him away and proceeded to my room. The room felt dank and musty and smelled like cigarettes. The bed smelled like cigarettes. Had I not been so exhausted and had it not been so late, I'd have left and taken my chances somewhere else.

By on Jul 27, 2014

4

very clean

Families

The room was very clean and the full breakfast was also nice to have. The staff was also friendly and very accommodating. The entrance was a bit inconvenient to navigate and the bath was rather small; however, overall it was a good choice for us.

By on Jun 23, 2014

3

for overnight stays only

Couples

After reading favorable reviews, I decided to book an overnight stay before a wedding we were attending. The lobby is nothing special. Didn't use the pool or partake of the free breakfast, so I will not be commenting on them. The room was nice, clean, and seemed to have been recently updated. My wife said that the bed was on the firm side, but we slept well. The staff is very friendly, cheerful and helpful. If you are looking for a good value stay, you won't miss by booking here.

By on Jun 8, 2014

3

good value

Families

Very reasonable price, decent, clean room. Convenient to freeway.

By on Jun 8, 2014

3

average

GetawayWithFriends

Not bad, but nothing spectacular. Fine if your just passing through. Good price.

By on Apr 27, 2014

5

getaway

Families

Everything was neat and clean. Very nice staff. Thank you for a great stay.

By on Sep 16, 2013