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Viceroy Zihuatanejo

5.0 out of 5.0

Recent guest reviews

Everything was awesome !! Staff ,food, location !! The only bad thing, not a easy flight from Pennsylvania .

Viceroy Hotel was wonderful in all areas from beginning to end. They have it all, Great staff, Delicious food, Gorgeous rooms, Beautiful beaches the list goes on and on. Already planning my next visit!

The Viceroy is meticulously maintained. The beach front location can't be beat. The staff was very friendly and accommodating. We had a very peaceful and relaxing stay. The hotel was great that we barely left the property.

Great service from all staff. The best location ever! I want to rush back as soon as possible! Select the rooms that are beach front with private pool- huge square footage and beautifully decorated!

My husband and I just spent the most amazing 9 days at the Viceroy. It was an anniversary trip and I cannot even begin to explain the perfect time we had at this resort. The staff, the food and the location were more than we could have ever dreamed.

We return every year to this slice of paradise. The staff are extremely warm and very sincere in providing a high level of service. Enjoyed a 1/2 day of fishing, snorkeling, with the fish we caught cooked at a local restaurant.

The hotel is lovely and set on a beautiful beach. I think it is overpriced though so not the best value.

The staff and service are amazing, is the best hotel en Mexico, the beach is perfect for relaxing. The attention is the best of the hotel. Extremely recommended!!!

The best vacation ever we loved the private pool the service was extraordinary

The best hotel The service great Zihuatanejo its a very nice beach and have the best wheather The location of the hotel its remarcable

Great to spend a weekend to relax, the spa is overpriced.

We love the food and the hospitality The beach is great

Everything was excellent We love the beach an the view The room has an amazing pool

We just returned from a one week stay at the Viceroy Zihuatanejo. WOW! Since our visit last year at the same time, WOW!. The staff was attentive and beyond professional before we even arrived. Email exchanges with the various department of the hotel were stress-free. The room (23) was AWESOME. It was a second story unit with a private pool right off the deck surround by lush foliage. As we walked into the room, we were amazed at the layout and attention to detail. It was the perfect size for a vacation room, there was a great piece of art left on the top of a pillow on the bed. The art was a bird made of individual pieces of flowers and leafs. The first night, we ate dinner at the beachfront restaurant. Talk about a gourmet experience. The scallop carpaccio and octopus sopes were absolutely awesome. The main course and wine selection was perfect. ALL the meals had at the hotel were the best. We don't know if a new chef calls the Viceroy home now, but the meals were fantastic. The hotel staff engaging, courteous, and anticipatory. The were a warm group that was eager to engage in all manner of conversation; from World Cup to national and international politics. The Viceroy staff really did make the vacation special. The Viceroy has the absolutely best location on Playa La Ropa. You will be glad if, on your next visit to Zihuatanejo, you experience the Viceroy.

I like to travel as much as possible to places where the people food and weather are pleasant. and thats why i keep going back to Mexico. people are kind giving helpful courteous humble and always ready to serve with a smile. My wife and I enjoyed this trip so much. Viceroy people and all the surroundings,, will go back sooner than later. Thank you. Nick Mendoza..

The hotel is beautiful, but run down. The lagoon suite needs to be fixed up. It needs to be renovated. The refrigerator was too low, and too difficult to access. The shower was missing the wall shower holder. The plugs in the hotel were not accessible, since they were too low to reach. The splash pool tile was old and worn out looking. I would never recommend this room to anybody. However, please note that this room was part of the old section.

The hotel is perfectly located on the beach. The rooms are somewhat older and in need of update. Service is great and friendly.

We choose Zihua for our anniversary trip, absolutely loved it!!! The beach front that this hotel is located in, is perfect for children. Very calm! weather ( in nov was perfect) The staff is amazing! & THE FOOD ( a bit on the expensive side) WAS DELICIOUS! nothing but great things about this hotel. If you want a quiet, relaxing, soothing time.... this is the place to go. =)

Upon arriving we received a tour of the hotel and the gorgeous grounds. There are three swimming pools, two restaurants, a large beach with comfortable lounge areas, gift shop, spa and fitness room. Our room was gorgeous, spacious and clean. Twice daily maid service included floral surprises. The staff was attentive and helpful. We took a nap in the early evening on our first night and missed dinner hours. We phoned room service but they were closed too. However, they immediately sent someone to take our order. Food was delivered quickly. At one point in the trip I realized I didn't have my allergy medicine. The hotel was nice enough to run to a pharmacy and pick up some up for me. The hotel staff really went out of their way to make our stay wonderful. This truly was a week in paradise. I can't wait to go back.

The Viceroy was a class act from check in all the way through to checkout. The staff was super friendly, helpful, and discrete. Loved the beach front location and the close proximity to town. We enjoyed having our meals delivered to our private balcony or to our palapa when we were enjoying the sun. The food was good but we did have better meals at some of the other resorts. We also enjoyed the adult pool being separate from the kids pool as it gave us a very quiet and relaxing vacation. Also a very safe feeling location whether in town or the beach.

Playa La Ropa S/N Zihuatanejo GRO

Hotel highlights

  • Walking distance to La Ropa Beach
  • Free WiFi in public areas
  • Free valet parking
  • Onsite dining

Located within a 5-minute walk of La Ropa Beach, Viceroy Zihuatanejo is within a mile (2 km) of Virgin of the Tree. This 46-room, 5-star resort has 3 outdoor pools along with a full-service spa and 2 restaurants. On the beach, the resort is also close to La Madera Beach and Kioto Plaza.


Dining

This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, a full breakfast is served each morning for a fee.


Rooms

The 46 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. For entertainment, guests can expect to find satellite TV. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other standard amenities include minibars, free newspapers, and free bottled water.


Property features

Guests of Viceroy Zihuatanejo have access to a full-service spa, 3 outdoor pools, and a children's pool. You can take advantage of free valet parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services. Other amenities at this beach resort include a fitness center, free WiFi in public areas, and a business center.

Room options

Beach Suite

King 1 | Sleeps 2

Two Bedroom Beach Suite

King 2 | Sleeps 4

Garden Suite

King 2 | Sleeps 4

Two Bedroom Lagoon Suite

King 2 | Sleeps 4

Guest reviews for Viceroy Zihuatanejo

Everyone (4) Couples (20) Family (3) Friends (1) Other (1)
5

wow !! can't wait to go back !!!!

Couples

Everything was awesome !! Staff ,food, location !! The only bad thing, not a easy flight from Pennsylvania .

By , from Pennsylvania on Mar 15, 2017

Review comment responded on Mar 18, 2017

Thank You Ed for your kind review, Best Martin

5

exceptional beach resort

Everyone

Viceroy Hotel was wonderful in all areas from beginning to end. They have it all, Great staff, Delicious food, Gorgeous rooms, Beautiful beaches the list goes on and on. Already planning my next visit!

By on Feb 26, 2017

Review comment responded on Feb 28, 2017

Thank you very much for your wonderful review, looking forward to having you back.....

5

an amazing place in paradise!

Everyone

The Viceroy is meticulously maintained. The beach front location can't be beat. The staff was very friendly and accommodating. We had a very peaceful and relaxing stay. The hotel was great that we barely left the property.

By , from gaston, oregon on Jan 18, 2017

Review comment responded on Feb 28, 2017

Dear tamalou, thank you very much for your wonderful review, rest assured that w ewill look into creating some more privacy in our Penthouse Suite

5

great location upscale hotel

Everyone

Great service from all staff. The best location ever! I want to rush back as soon as possible! Select the rooms that are beach front with private pool- huge square footage and beautifully decorated!

By , from Los Angeles on Dec 4, 2016

Review comment responded on Jan 2, 2017

Dear Cathy, thank you for your nice comments, we are wishing you and your loved ones a Happy New Year 2017 !

5

amazing vacation

Everyone

My husband and I just spent the most amazing 9 days at the Viceroy. It was an anniversary trip and I cannot even begin to explain the perfect time we had at this resort. The staff, the food and the location were more than we could have ever dreamed.

By on Aug 2, 2016

Review comment responded on Sep 27, 2016

Thank you for your comments and congratulations again on your anniversary. We are glad that you have chosen us for your special event, please come back soon to continue your celebrations....

5

paradise

Couples

We return every year to this slice of paradise. The staff are extremely warm and very sincere in providing a high level of service. Enjoyed a 1/2 day of fishing, snorkeling, with the fish we caught cooked at a local restaurant.

By on Nov 5, 2015

4

beautiful setting

Couples

The hotel is lovely and set on a beautiful beach. I think it is overpriced though so not the best value.

By on Mar 26, 2015

5

excellent, the best experience

Families

The staff and service are amazing, is the best hotel en Mexico, the beach is perfect for relaxing. The attention is the best of the hotel. Extremely recommended!!!

By on Dec 29, 2014

4

viceroy zihua

Couples

The best vacation ever we loved the private pool the service was extraordinary

By on Oct 2, 2014

5

incredible getaway

Couples

The best hotel The service great Zihuatanejo its a very nice beach and have the best wheather The location of the hotel its remarcable

By on Sep 16, 2014