Seres Hotel0.0 out of 5.0
Recent guest reviews
Seres hotel was so clean ,but the room was small and the bathroom was small as well.the breakfast was very good and the staff was so kind ,but reseptions were not helpful.despite everything we enjoyed our holiday in that hotel.
My Opinions below: Location: Excellent - all main sites are within walking distance, you are in the heart of the old city, surrounded by restaurants, small shops for food and drink and a nearby tramline if required. Top marks here. Front Desk Hotel Staff: Unfortunately the front of desk staff are not helpful, they did not seem welcoming and general looked bored most of the time - they just didn't seem to care much. It would have been nicer to be greeted with a warmer welcome and maybe even a smile? Room: We stayed in a triple room, which is too small for 3 people to stay in - there are many small details which is letting this hotel down - they need tissues in the room, there is no bin other than the bathroom one which is far small - we asked for another and it was not provided. They did however remove some chairs to give us more space. The bathroom was OK cleanliness wise, not great when the shower door still has soap and gel stains from the last guests not cleaned off properly - in general they do an ok job of cleaning the room itself. Personally I didn't think the aircon really provided much help in terms of reducing the heat in the room, also the fan/extractor in the bathroom didn't work and this was reported and not fixed either. The biggest issue and it was frankly unacceptable was that that every single night the keycard to the door wouldn't work, after a long tiring day coming back to the hotel on the 6th floor and not being able to get in is not good enough - they had to recode the card everyday back and forth travelling up and down to the front desk - bit of a nightmare - other guests also had this issue and I reported it to the hotel manager. Other basic issues included not putting more tea sachets in the room each day, we had to ask for this to be done, when it should be automatic. Breakfast: Very good - fantastic selection of coffees/hot drinks, lots of food options and a beautiful baloney style dining area with amazing panorama views of Istanbul and the Bosporus river. Clean and wonderfully designed area is the highlight of the hotel, unlike the front desk staff, I was greeted every day with a Good morning, smile or Salaam. The staff here are fantastic and will go out their way to give help and advise you and chat away. They are a real credit to themselves and Istanbul. This team deserves a raise. Overall: This place has the potential to be great, but it's only average because of the many minor issues they need to address and fix. The Staff working the breakfast are amazing and deserve promotions. Top location - but a bit of a gamble. PS One of the lift's broke down as well and was fixed the next day.
The hotel is in the old city. Great view during the breakfast. Nice personal. Very helpful. Speaks English, Russian. Small and clean rooms. Everything is near including the tram station. Shops, restaurants, everything around. Great location for the reasonable price.
First of all i must praise the staff .. they are professionals and very welcoming i honestly give them 10/10 for their hospitality as for the accomedations .. the rooms are small .. the shower is fixed and they were no covers on the bed they were merely bed sheets .. the wifi is excellent and also the breakfast but the prices were a bit high for the place .. the view was wonderful on the 8tg floor on the terrace where we have our breakfast .. but what bothered my family and I were the small details like no tissue boxes in the room and only a garbage bin in the bathroom .. the cleaning was not perfect .. the family before me left food in the drawers and the whole time i was staying there no one even bothered to check or clean it i just left it there for them to figure out or find it . So those little details bothered us and thus i don't think we'll book this hotel again it was fine for this trip but not again.
I stayed here from 20-25 August with 8 members of my family (ages ranging from 2-55). We arrived at the hotel around midday on the first day and were welcomed by the friendly hotel staff. They rapidly checked all the booking confirmations and showed us in to our room. The rooms were decent size and we had good access to the wifi connection from our room. Breakfast was served on the 7th floor on the terrace. It has amazing views of both the Bosphorus and Sultanahmet mosque. A very nice place to eat breakfast and to plan your day, as wifi connection was good. The breakfast staff were lovely! Always asking if we were okay or if we needed anything. The location of the hotel is fabulous! Less than a 5 min walk to Sirkeci tram stop - we took the tram to the Grand Bazaar. A 7 min walk to Eminonu ferry port - we took the ferry boat from here to visit the Princes Islands. We walked to Topkapi palace and Sultanahmet. All in all the hotel itself was fantastic and I would recommend it to anyone.
I stayed here from 22-25 July with my husband and two toddlers aged 2 and 3. We arrived at the hotel past midnight on the first night and was welcomed by the friendly hotel staff. They rapidly checked all out booking confirmations and showed us in to our room. The triple room was smaller than expected as it looked much bigger in the online images but this was fine. We didn't have access to the wifi connection from our room. The breakfast is on the 7th floor then up a flight of stairs on the terrace. It has amazing views of both the Bosporus and Sultanahmet mosque. A very nice place to eat breakfast and to plan your day, as wifi connection was good. The breakfast staff were lovely! Always asking if we were ok or if we needed anything. The fried eggs in the iron pans were delicious! On our first day we were pleasantly surprised when we returned back to our hotel room as there was a tray of fruit waiting for us which we thought was a nice gesture. The location of the hotel is fab! Less than a 5 min walk to Sirkeci tram stop - we took the tram to the Grand Bazaar. A 7 min walk to Eminonu ferry port - we took the ferry boat from here to visit the Princes Islands. We walked to Topkapi palace and Sultanahmet - these historical sites are a must see! All in all the hotel itself was fantastic. Noise wasn't an issue. Wifi was accessible from the lobby and the breakfast terrace. Shame that we couldn't access it in our room but it wasn't an issue.
Been at hotel since 2 July. Have booked 3 rooms. Aircon still does not work. Despite reporting on 2 July. Room service arrives at 17:45?? No glasses in room. The only one I have is filthy. Why. I have paid good money Location is excellent and views from terrace are amazing Such a pity.
I've just come back from Istanbul. Stayed with my boyfriend for a few nights and the hotel room we were in was gorgeous. The décor was beautiful and the bed was so comfy! Our room featured a lovely small bathroom which consisted of a toilet, sink and shower, and oooof the shower gets soooo hot so if you like your hot showers then you're in luck. The sink has a lovely dark marble surrounding and there is a full length (width) mirror. There is a hairdryer should you need to use it. There is also a basket which has 2x shower caps, 2 x small bottles of shampoo, which I didn't use as I have too much hair, and 2x small bars of soap. The room itself consisted of a lovely dressing table with a mirror and has a light above it which is great for doing your make up. There are 2x bed side tables which have lights above it, there was also a wardrobe, flatscreen TV and air conditioning. As you walk into the room there is also a tall mirror. There is a fridge in the hotel room however be aware should you use any of the drinks you need to pay for them at the end of your stay, there is a price list on the front of the fridge. At the hotel there is a breakfast room on the top floor with amazing views and serves traditional Turkish breakfast along with various hot drinks inc tea, coffee and hot chocolate. You need to take the lift to the 7th floor and walk up the stairs. If you like shisha they also serve this there too. The location of the hotel is brilliant. Proper tourist area and in walking distance of various other attractions including the mariner/pier which you need to see! The tram runs right in front of the hotel and there is a tram stop about 5 mins walk away and there are so many shops around inc restaurants, shops where you can buy various souvenirs and currency exchange. The hotel is in a great location and definitely somewhere I'd go back to. I have added a couple of photos of the view from the breakfast area. Sorry I didn't take any of the hotel room.
Spent 2 nights in the hotel which is very near to the main sights even on foot. Rooms are small but tidy, walls are thready. The view from the breakfast place on the top is amazing, worth the whole stay!
Very well located hotel. Walking distance to many places, including the small bazar, a mosque. The underground and the tram are just outside the hotel. It is quiet. People extremely helpful and kind. The breakfast is delicious, the rooms are not very big but good enough, with an en-suit. Nothing bad to say about Seres.
- Walking distance to Basilica Cistern and Hagia Sophia
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Located in Old City, Seres Hotel is within a 10-minute walk of popular sights such as Basilica Cistern and Cagaloglu Hamami. This 48-room hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi. Hagia Sophia and Grand Bazaar are also a short walk from this Istanbul hotel.
Free buffet breakfast is included with your stay. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with 24-hour room service.
The 48 rooms are air-conditioned and have an array of amenities, including minibars, safes, and phones. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries.
Guests staying at Seres Hotel enjoy free WiFi in public areas, free newspapers, and a porter/bellhop. Airport transportation is made easy with an airport shuttle (available on request) for EUR 35 per vehicle one way. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations.
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 248 reviews