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Best Western Empire Palace

4.0 out of 5.0

Recent guest reviews

Everything was very good ,we recommand this place .the employees were very helpful and welcoming especially Suleiman ,Tamer,Irfan, Tuncay..we will definitely come again and encourage everyone else as well

The 1st time in istanbul .....Best western hotel is a nice place and in a quiet street..... stuff are freindly.... rooms are ... I recommend to visit it . ...thank you to suleyman he is very gentelman helpful person if i come to istanbul i stayed here again

This is my 3rd stay at this wonderful hotel! The reason I keep staying here is that the rooms are cozy and clean and the staff is really friendly. The hotel is also close to all the main sites. A big thank you to Sulayman for all his help and really going out of his way, much appreciated!

I highly recommend this fantastic hotel nearby with great historical places. The hotel staff is really pleasant and good. Especially Mr. Suleyman. I have stayed in this hotel already 3rd time and Mr.Suleyman and Mr.Irfan is always good!

This was my first time in Istanbul, however the flight landed early so I arrived the hotel before the sun came out. The desk charged me 60TL for early check in with breakfast service which is fine because I can start my journey with everything settling down. When I came back from exploring at 5 pm, the front desk told me that they had to move my room because some problem in my old room. I had no idea what happened but I was directed to my new room and the front desk guy said they would move my stuff to my new room. I wasn’t able to access to my old room and pack my stuff because they have already let out the room to other customers according to them. I had to tell them what else I have left and I almost forgot I also left my 1000 USD in that room too. I was glad that the money found it eventually but this does really made me very uncomfortable. Also one of the front desk staff tried to promote the trip even though I told him that I have a plan, every time I walked out of the hotel I was really scared. The room is fine, tv doesn’t really work in my new room, I couldn’t call to front desk even though my plug is on, the restaurant next door has some shows or whatsoever they were loud dancing and singing after 11pm when I tried to get some rest.

Nice and clean rooms. Breakfast was basic with same menu everyday. Staff will try to sell you tours, I suggest either haggle with them for a better price or do your own research. Also the airport shuttle is much cheaper if you arrange from outside rather then asking the reception. They will tell price in euros which I don’t understand as it is not the national currency. Biggest problem is noise you can hear the neighbors and even the staff when they are talking to each other. Tram noise is definitely an issue but after midnight there is a relief.

Hotel service is really good , clean and comfort rooms, price is fine also. All staff are too kind, cheerful and helpful . The hotel Location is near misr bazar which i really like !! Breakfast is tasty..😍👌🏻

The Hotel is very good located in Sultanahment area. Staff is helpful and very friendly. On the Breakfast Buffet you can find everything you need for a good Breakfast and of course nice strong Turkish tea. The owner is a very friendly and welcoming person.

Absolutely amazing location, very friendly and helpful staff. Our very special thanks go to Guzel and Dinger who gave us an unforgettable magical experience in the hotel's SPA/hammam. See you again, guys!

The guy at front desk tries to sell you some tours, and if you don’t buy from them, the tone gets changed. Stayed for 6 days, after day 3, called us to the room around 11:30 pm while we were sleeping to let us know we need to pack our stuff and move to another room in the morning. They gave us a better room, but could have waited until the morning to let us know. When asked the reason for moving, they said to do renovation!!. Great location close to the tramway and marmarway. Walking distance to galata, and other tourists location such as blue mosque and Haja sofia. Supposed to be smoking free hotel, but the smell of someone smoking was bad. Breakfast was very basic and not fresh specially the bread. The breakfast area gets very crowded after 8. Safe box didn’t work. Wifi signal was weak. Room was cleaned every day.

Hocapasa Mah. Hudavendigar Cad. 17/19 Istanbul Istanbul

Hotel highlights

  • Walking distance to Hagia Sophia and Basilica Cistern
  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining

Located in Old City, Best Western Empire Palace is within a 10-minute walk of popular sights such as Hagia Sophia and Basilica Cistern. This 40-room, 4-star hotel has free breakfast, free in-room WiFi, and a 24-hour business center. It's in central Istanbul and also a short walk from Grand Bazaar and Hippodrome.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:30 AM to 10:30 AM. Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.


Rooms

All 40 individually decorated rooms feature minibars, coffee makers, and free local calls. LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Tempur-Pedic beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Free bottled water, laptop-compatible safes, and desks are also available.


Property features

Guests of Best Western Empire Palace enjoy a sauna, free WiFi in public areas, and conference space. There's discounted offsite parking, and an airport shuttle (available 24 hours) for TRY 210 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.

Room options

Standard Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Standard Room, 3 Twin Beds, Non Smoking

Twin 3 | Sleeps 3

Standard Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 4

Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

86% of guests recommend this hotel

Total of 1582 reviews