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Located in Douglas Promenade within a 5-minute walk of Douglas Beach, Best Western Palace Hotel & Casino is within a 15-minute stroll of Gaiety Theatre. This 133-room, 4-star hotel welcomes guests with conveniences like a casino, an indoor pool, and free in-room WiFi. Onchan Pleasure Park and Manx Museum are also near this Douglas hotel.


Enjoy the ocean views at Paragon Restaurant, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. For your convenience, breakfast is available for a fee each morning from 7 AM to 10 AM.


All 133 rooms provide coffee makers, safes, and ironing boards. LED TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Desks are also included.

Property features

Guests of Best Western Palace Hotel & Casino enjoy a casino, a nightclub, and an indoor pool. Self parking is available for GBP 4 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a health club, a spa tub, and a sauna.


  • Walking distance to Gaiety Theatre
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Casino

Best Western Palace Hotel & Casino

Central Promenade Douglas England IM2 4NA

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Best Western Palace Hotel & Casino provides a health club, a spa tub, and a sauna. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

7 meeting rooms are available. This Douglas hotel also offers a casino, a nightclub, and spa services. Parking is available onsite for a surcharge.

Best Western Palace Hotel & Casino is a smoke-free property.

  • Free WiFi 
  • 24-hour front desk 
  • Total number of rooms - 133 
  • Number of floors - 3 
  • ATM/banking 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Health club 
  • Computer station 
  • Laundry facilities 
  • Meeting rooms 6 
  • Nightclub 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Year Built 1965 
  • Number of restaurants - 2 
  • Number of meeting rooms - 7 
  • Self parking (surcharge) 
  • Sauna 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Casino 
  • Television in common areas 
  • Conference center 
  • Indoor pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)

Room Amenities

Best Western Palace Hotel & Casino offers 133 accommodations with safes and coffee/tea makers. LED televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Douglas hotel provides complimentary wireless high-speed Internet access. Housekeeping is provided daily.

  • Free cribs/infant beds 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Shower/tub combination 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Coffee/tea maker 
  • Digital TV service 
  • Free WiFi 
  • Hair dryer 
  • Room service (24 hours) 
  • LED TV 

Where to Eat

Breakfast is available for a surcharge and served each morning between 7 AM and 10 AM.

Paragon Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies


Check-in time starts at 4 PM

Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.


Check-out time is 11 AM

Payment types


  • Pets not allowed (service dogs only)

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed

No rollaway/extra beds available


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: GBP 12.95 per person (approximately)
  • Self parking fee: GBP 4 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

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We should mention

A resort fee is included in the total price displayed.

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