This was the least expensive of comparable hotels in the area when we booked. We have a new Hyatt Place near where I live, and I could tell this had been another brand or chain that had been turned into a Hyatt. The staff was great, and the breakfasts were fantastic and varied (it really makes a ...
Yes the drywall has cracks. Yes the hot water isn't that hot. Yes they don't run the AC in the hallways. However the room was clean, she sheets were clean, it was quiet, the employees were nice, and the breakfast was good.
Very modern, updated rooms. Convenient location. The only downside was with housekeeping. We had no hand towel, only one washcloth, and ran out of toilet paper. I would hope this was just a fluke with our room and not a way to cut expenses.
Hotel is very convenient to EWTN studios. A little on old side-bathtub didn't drain properly: finished shower in 4" of water. Free breakfast pretty good-cinnamon rolls are killer. PM Manager Randy is excellent-can solve any problem and very helpful on local food shopping. Learned to say: Roll ...
We stayed two nights at this hotel in Hoover. Room was nice, although we were awoken both mornings to the sound/screaming/arguing of a young child several floors below us. Since we have younger children, we understand the difficulty in new surroundings, but allowing this child to continue on yelling ...
The central location was perfect. The airport, Downtown Birmingham, Trussville and other major localities are less about fifteen minutes away. In addition, the staff is especially friendly and accommodating.
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The room was clean and well maintained. I would recommend it to anyone.
Room was very clean and felt comfortable upon walking in, I've stayed @ multiple Best Westerns as we as worked @ one in my hometown of New Hampshired , staff was very friendly and answered any and all questions that I had, Bathroom was by far my favorite! Very modernized and plenty of space when traveling with 2 other people and a 2 yr old. Would highly recommend this hotel to anyone traveling in the Alabama area. The price was great and hotel staff in the morning were great about letting my family and I swim in the pool before leaving in the morning. :)
Nice hotel in an area that I was attending a function in downtown Birmingham.
We stayed two nights at this hotel in Hoover. Room was nice, although we were awoken both mornings to the sound/screaming/arguing of a young child several floors below us. Since we have younger children, we understand the difficulty in new surroundings, but allowing this child to continue on yelling and actually argue back-and-forth was unacceptable. A call to the hotel desk on the second morning produced no results. My biggest disappointment was the breakfast at Merk’s Tavern & Kitchen. Granted it was busy, but the service was horrendous. We waited in the custom omelet line, received our omelet and ate half of it before a waitress appeared to ask again for our drink orders. Shortly, our water glasses were empty again, and we spent the rest of the meal that way. She seemed to realize how poor the service was because she comp'ed the two children's meals. But the bill was still $40 for a meal which was sub-par to IHOP or Denny's. My children enjoyed the pool which had a hot tub and a well-stocked supply of towels nearby. The parking garage had ample open spaces, but was very tight navigating around the corners and entrance. Definitely wouldn't want to be in a large vehicle. So overall, I'd recommend this hotel but definitely skip the overpriced breakfast and enjoy the convenient location.