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Microtel Inn & Suites by Wyndham Inver Grove Heights/Minneap

2.0 out of 5.0

Recent guest reviews

Small, run-down room. Needs updating.. Limited "customer value."

My wife and I tried this property based on generally good reviews. It was clean, well maintained, and the room was spacious and comfortable. The breakfast was pretty good, especially if you got there at the start when everything was stocked. Unfortunately, the wifi was unusable: some days, you couldn't log on; some days it was so painfully slow web pages took forever to refresh; some days it kicked you off repeatedly. When we checked out, I asked about this and the receptionist said, " it's always like that when we're full". So, known problem but no concern about fixing it. We stayed three nights, but our room wasn't serviced the second night. By the time we discovered this, the housekeeping crew was gone for the day. The receptionist did round up some towels and kleenex, and apologized for the situation. In response to the standard, "How was your stay?" at checkout, I spoke about the inconsistent housekeeping. The person checked a list and said, "There's no record of that. What night was it?" I repeated the night, she checked the list again, and then checked us out without further comment. Same message: known problem but no plans to fix it. We're unlikely to go back because the quality of stay seems to be inconsistent, and there's no assurance that these issues won't continue to recur.

Clean, comfortable and afforadable room. Had all the amenities I needed and some.

Was fine. Loved the window bench. Loved to watch the birds gathering at nite in the lilac trees outside the window.

I've stayed here several times before and will do so again. No complaints, and the staff has been friendly. Although it's a no-frills location, it's always been clean, quiet, and a good value.

It was good atmosphere and staff is very cooperative. Room was well clean and with all required amenities

I've stayed here several times before and will likely stay again. Prices have been good, and the motel is clean and quiet. It's near I-494 and about 10+ minutes from downtown St Paul. Those who want amenities should likely look elsewhere. There's a refrigerator and microwave, but the workspace is rather small, and the breakfast is simple - mostly pastries and cereals, nothing hot. But those who want a simple, clean, quiet, low-cost room will find that this meets their needs well.

Were in area for family funeral. Hotel was convenient to airport and to major highways making it easy for us to get to several nearby towns. Suite made it possible for family members to visit with us comfortably. Lots of options for dining nearby . Hotel staff friendly and helpful although housekeeping did not make up our room on one of the days of our stay. We have stayed here before and would do so again.

Booked 2 rooms for a family get together in West St Paul. Rooms were clean, beds comfortable and the rates reasonable. Was a bit surprised they didn't have irons and boards in the rooms but it wasn't a problem to pick one up at the desk. All in all the hotel was what we expected.

Safe, clean, delicious breakfast, wonderful ever ^^

Very friendly front-desk staff. The room was small but very adequate. Clean and comfortable. Close to everything. A great value! I would recommend Microtel Inn to a friend.

We wanted an inexpensive but not a run down hotel and this was great. The bed was too firm for me, but that's a personal view. We were able to get a suite within close driving distance to a lot of shopping and things to do for a fantastic price. Would stay here again.

We had a single queen NS room and it was a very quiet stay. The rooms were exceptionally clean. Nice cool air. Standard amenities. Great location -- within walking distance of many restaurants and a gas station... within five miles of Xcel Energy for a concert. Staff was very cordial. Thank you!

The hotel is right off the exit with a couple of restaurants nearby. The person behind the desk really went out of her way to help us find a church to go to. We got the name of the church, the time of the service and directions!

Wonderful location with eateries nearby. Warm & relaxing atmosphere after a long drive. Quite, clean, & safe. Thank you for a great stay.

The room overall was decent. I was not very impressed with the staff. I didn't like the fact that you can't walk in to get a room and must book in advance.

A fine, clean, simple location. Not fancy, but fully adequate for a traveller looking for a clean night's sleep at a good price. Wifi worked fine. Breakfast is simple and mostly cold, but fine for a person looking for a quick bite before hitting the road. Downtown St Paul is a few miles away but easy to reach.

it was good this is the second time I have stayed in this hotel. the only rhin I suggest is and update on computers or software they were using cause it took awhile to find me cause of computer problems they said. also our rooms lights needed to be changes I think super bad lighting. people were friendly, it worked good for a place to sleep!

We were in Minneapolis to attend a funeral and every member of the hotel staff could not have been more helpful. They even had coffee ready for us before we left at 4am to catch out flight home. We will be returning in August to attend a happier event.

Didn't get to spend alot of time there, but was clean, comfortable and quiet

5681 Bishop Avenue Inver Grove Heights MN

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center

Microtel Inn & Suites by Wyndham Inver Grove Heights/Minneap is located 2.2 mi (3.5 km) from Inver Wood Golf Course and within a 10-minute drive of Sunfish Lake. This hotel has 63 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. In central Inver Grove Heights, the hotel is also within a 15-minute drive of Mall of America and Xcel Energy Center.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

Microtel Inn & Suites by Wyndham Inver Grove Heights/Minneap's 63 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 26-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and desks are other standard amenities.


Property features

Microtel Inn & Suites by Wyndham Inver Grove Heights/Minneap features free WiFi in public areas, a 24-hour business center, and express check-out. You can take advantage of free parking if you drive. Staff members can help with accommodation requests, and provide a safe deposit box at the front desk. Additional amenities include free newspapers and laundry facilities.

Room options

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 2

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Suite, 1 Queen Bed

Queen 1 | Sleeps 4

Room, Accessible

Queen 2 | Sleeps 4

Guest reviews for Microtel Inn & Suites by Wyndham Inver Grove Heights/Minneap

Everyone (4) Business (5) Couples (11) Family (8) Friends (2) Other (2)
2

an overpriced stay.

Everyone

Small, run-down room. Needs updating.. Limited "customer value."

By on Aug 17, 2017

Review comment responded on Aug 21, 2017

I am very sorry that we did not meet your standards. As you may have noticed, we are currently painting and recarpeting all rooms. We have an ongoing update process. There is always an area , either inside or out that is being upadated at all times.

2

highly rated online but inconsistent service onsit

Everyone

My wife and I tried this property based on generally good reviews. It was clean, well maintained, and the room was spacious and comfortable. The breakfast was pretty good, especially if you got there at the start when everything was stocked. Unfortunately, the wifi was unusable: some days, you couldn't log on; some days it was so painfully slow web pages took forever to refresh; some days it kicked you off repeatedly. When we checked out, I asked about this and the receptionist said, " it's always like that when we're full". So, known problem but no concern about fixing it. We stayed three nights, but our room wasn't serviced the second night. By the time we discovered this, the housekeeping crew was gone for the day. The receptionist did round up some towels and kleenex, and apologized for the situation. In response to the standard, "How was your stay?" at checkout, I spoke about the inconsistent housekeeping. The person checked a list and said, "There's no record of that. What night was it?" I repeated the night, she checked the list again, and then checked us out without further comment. Same message: known problem but no plans to fix it. We're unlikely to go back because the quality of stay seems to be inconsistent, and there's no assurance that these issues won't continue to recur.

By on Jun 29, 2017

Review comment responded on Jul 31, 2017

I am really sorry that you experienced this type of service. It is totally unlike my hotel. I will be speaking to the entire staff about this to insure that this does not happen again to any of our guests. If you are able, please give me a call directly at the Microtel. Thank you.

5

clean, comfortable, affordable room near msp

Everyone

Clean, comfortable and afforadable room. Had all the amenities I needed and some.

By on Jan 16, 2017

Review comment responded on Jan 22, 2017

Thank you very much. We appreciate your business and your kind review. We hope that you will visit us again when you are in the area.

4
Everyone

Was fine. Loved the window bench. Loved to watch the birds gathering at nite in the lilac trees outside the window.

By on Jul 31, 2016

4

microtel inver grove heights

BusinessTravelers

I've stayed here several times before and will do so again. No complaints, and the staff has been friendly. Although it's a no-frills location, it's always been clean, quiet, and a good value.

By on Sep 1, 2015

4

nice exp

GetawayWithFriends

It was good atmosphere and staff is very cooperative. Room was well clean and with all required amenities

By on Dec 8, 2014

4

microtel, inver grove heights

BusinessTravelers

I've stayed here several times before and will likely stay again. Prices have been good, and the motel is clean and quiet. It's near I-494 and about 10+ minutes from downtown St Paul. Those who want amenities should likely look elsewhere. There's a refrigerator and microwave, but the workspace is rather small, and the breakfast is simple - mostly pastries and cereals, nothing hot. But those who want a simple, clean, quiet, low-cost room will find that this meets their needs well.

By on Aug 29, 2014

4

convenient - good value

Couples

Were in area for family funeral. Hotel was convenient to airport and to major highways making it easy for us to get to several nearby towns. Suite made it possible for family members to visit with us comfortably. Lots of options for dining nearby . Hotel staff friendly and helpful although housekeeping did not make up our room on one of the days of our stay. We have stayed here before and would do so again.

By on Mar 23, 2014

3

in town for a family gathering

Families

Booked 2 rooms for a family get together in West St Paul. Rooms were clean, beds comfortable and the rates reasonable. Was a bit surprised they didn't have irons and boards in the rooms but it wasn't a problem to pick one up at the desk. All in all the hotel was what we expected.

By on Sep 16, 2013

5

awesome

Families

Safe, clean, delicious breakfast, wonderful ever ^^

By on Jul 26, 2013