Buena Vista Suites3.5 out of 5.0
Recent guest reviews
Great experience I would recommend this hotel yo everyone.
Really enjoy our stay the breakfast staff was very friendly
Location is great. Pricing is moderate Out dated rooms and bathrooms, needs improvement. The worst is the customer service which tells me as frequent international and domestics tourist, this is not a good place. The room Ac was damaged. I spoke to mark at customer service. Room swap requested was denied as AC must be seen by their technician. It was 1 am and no one came to fix it. I called again but we had a wonderful guy Larry? who said he is alone with only other staff member and he can not do any thing. Just sleep for now. It was the worst experience, I ever had from a customer service personal. The tired kids just slept. Around 2 am some one came to fix Ac. All the kids and my daughter were sleeping so I asked them to come tomorrow. So next day no one came in the morning. We had breakfast and we left for park. We came back tired and room was slightly fresh. We decided not call any one and rather sleep. Next day we left early with one thing in mind, we will never come back this hotel again Usually I do not write review but a bad customer service has provoked this honest review. Last two words, if you have options then use them. There are hundreds of hotel in Orlando, give them a try.
The room can comfortably sleep a family of 5 to 6 people. The breakfast is a plus although could need some improvement. The hot tub jets were not working when we stayed there.
Nice place to stay, liked their breakfast, rooms are very clean...nice ambiance. Disney parks are nearby.
Its a nice place to stay, near to Disney parks. Awesome breakfast, i would definitely recommend this place.
The room was very clean, and very quiet. It's regular central air, not and old rattling air conditioning unit on the wall. Breakfast was good. Fresh made-to-order eggs were my favorite. Staff was nice, very helpful with answering our questions. Only downfall when we were there was the hot tub was broken. It still held the hot water, but the jets weren't working. We only had one available night to soak in it, and it would have been better if the jets worked. It's nice that the sister hotel (Caribe Royale) is right next door, and you can utilize each other's pools, restaurants, etc. This is a great hotel. I TRULY recommend this.
We don't have any complaint. For sure we comeback again.
Very helpful staff. Very friendly. The room was big, quiet, and the bed was unusually comfortable. The restaurant was excellent.
AC our room no work good The hotel is in remodeling and start make noise since 7am nobody tell us about it. We went to the restaurant in the hotel I have to looking for the waitress in the kitchen because she never fill my tea and the food take to long.
The only downside is that the breakfast was the poorest i have seen. Don't expect much choice. The rest in general was good
Nice location. The breakfast and the parking included are a plus!
Need to take out hash browns for breakfast Need a better food
Nice hotel but the only thing i didn't like was the pillows smell bad didn't smell clean.. Carpets need to be renewed .
Overall the hotel was good. The only thing I didn't like is the shuttle service. The shuttle service was always late about 15 minutes. I would recommend this hotel to others. I did like that the hotel was close to the parks and to the outlets that was a plus. Pools could be open a little later though
Hotel was wonderful.Breakfast was great,they even crack eggs for you.The staff was nice.Definitely would stay there again. .
I had great time with my family. The hotel provide shuttle to parks and outlet mall. The buffet was good.
Overall, we had a pleasant experience at Sunrise Suites. See further comments below.
Located in International Drive South within a mile (2 km) of Lake Buena Vista Factory Stores, Buena Vista Suites is within 2 miles (3 km) of Lake Bryan. This 3.5-star resort has 279 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking. Also close to this Orlando resort are Disney Springs™ and Little Lake Bryan.
Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. Enjoy dining at one of 2 onsite restaurants including Vista Bistro Italian , which specializes in Italian cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
All 279 air-conditioned accommodations feature sitting areas. 42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries. Sofa beds, microwaves, and refrigerators are other standard amenities.
Guests staying at Buena Vista Suites enjoy an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly resort include an outdoor tennis court, free WiFi in public areas, and 3 meeting rooms.