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Waterfront Hotel

2.5 out of 5.0

Recent guest reviews

Clean and well Maintained hotel. Only complaint was the air conditioning didn't adequately cool the room.

I choose this hotel is because it is near test center . I took exam on 8 am . The location of this hotel gives me great convenience. The room is clean and include a breakfast in the morning.

I would never stay there again in life my room was horrific my sheets was dirty the blanket was dirty and had hair on it they had to come change my bedding the carpet was nasty the bathroom had no tissue I had to go the desk to get some the shower was discussing it was like it had never been cleaned I had to go buy some bleach and Lysol to clean it myself my son saw a bug in the bathroom it just was not very good stay at this hotel I wanted to change the room they said I couldn't never never never again

Over all ok. Getting close to needing an overall up date. Hot tub needed cleaning bad but pool was ok. Breakfast was horrible. Room was clean & ok but could use a new TV - Pretty old. Over - all ok for the price. Food in bar was excellent.

I realize that you get what you pay for. I was a bit surprised that the hotel has a 3 star rating. By who's standard? The Hotel was musty smelling and the room was somthing along the lines of a Red Roof Inn. Had I been aware of the state of that hotel I would have paid 20-30 less for the same style of caliber room. The room was in desperate need of updates. I felt as if I had jumped back to 1980 with the wallpaper border in the room with the flourecent lighting and the console TV. Staff was friendly and courteous. Could have done without the Baptist Revival Wake Up call first thing Sunday morning. If you are going to host such an event (revival) in the meeting room off the lobby and the parking lot is that empty on saturday night I feel that you could have given me a room further away from the fire and brim stone service being held in your lobby. I would not recomend this hotel to anyone.

Located in an area with limited restaurants and I didn't feel completely safe in this location. checked out after one night losing money on the reservation.

overall good fridge, microwave a plus

Well, the room wasn't very modern,V. The bed was not very comfortable. The toilet, shower, etc was not modern either. I asked for non-smoking room and got a smoking room. We didn't get our room cleaned. The front desk staff however was excellent. They were very friendly.

Condoms with safe sex info in a package tucked at the top of sheets next to pillows. What in the world are they thinking? Can you say "No Class?" And who would use condoms that were "issued" by someone you didn't know, and no history of the individual foil packets, (there was two different brands and one packet of personal lubricant). Let's call this place "booty call hotel" Hotel needs to be closed and have extensive remodeling done. There is no reason to have carpet that old, that smelled so badly! Also the secondary exits and entrances glass doors should be cleaned, let's say once a year. By the looks of them it had been a few years. And what does it cost to clean and some fresh paint? Lastly, the bed spread in my room (347) was badly soiled. Down right frightening! Listen I am a 46 old X-Marine and let me tell you, I have know what dirty is and sleeping in bad places are truly like, and I am well traveled so I know what's what. For a $150.00 night's stay they fell well short of offering value. Only up side was the location to the Speedway. Five minute drive.

Hotel staff was GREAT, but don't expect anything beyond that. Filthy rooms, everything including the walls and furniture were stained. The t. paper dispenser was broken as were several lights. Cobwebs abound. It is very close the the IMS, but I will never be back.

We liked how close it was to track. We did not like the running toilet that kept us up the first 2 hours. Had to keep bathroom door closed till we left.

It had been a long week. Was really looking forward to getting to the motel to relax. Thought about the pool and whirlpool all day at work. Could not wait to get off work. Finally after working all day Saturday. then driving two more hours we get there. Check in go to our room, change into swim suits head down to dome area. Turn the button for the whirlpool to start up. Much to my suprise nothing happens. Get out go to front desk, tell them i must not know how to work whirlpool. They say no , it is just not working right now. Well you can imagine my disappointment, had been looking forward to that all day. But it was not once mentioned when we checked in. That was the one of the main reasons for picking that motel in the first place. I was very upset and disappointed for the rest of my stay.

I was "upgraded" to a king suite on arrival at no charge. The staff was very friendly and professional. I used the fitness center which was equipped with all state of the art equipment. Indoor pool was well kept. My "king suite" was immaculate; I will definitely send my friends and family there. The purpose of my trip was a job relocation (drove from Florida) and the hotel was literally walking distance from my new neighborhood. I was even able to check out late to sign my lease. I left behind my cell phone charger but called the next morning to find that it was waiting for me at the front desk!! I was very pleased and give the highest possible recommendation!

this place is a well kept secret and we will be back again only item i would add to it would be a dinning for other than large partys

Our personal room was fairly clean however, the safety lock mechanism was missing from the door, the outlets were loose from the wall and the hole in the bathroom door had been poorly repaired. My parents separate room was unclean including unvacuumed, a razor cap on the sink and other trash in the floor. Their outlets were also loose from the way. Several stairwells had loose and/or missing ceiling panels and one of the circuit breaker boxes was loose from the wall. The banquet manager did come review the room with them to take notes and the clerk had offered keys to a 2nd room to look at- it was even dirtier! The hot tub jets only half worked although at least the pool seemed reasonably well kept and there were fresh towels. The highlight of our stay at this location was the continental breakfast which was plentiful with good variety, the dining area was the cleanest of the hotel and the staff in this department were the nicest. My father left 2 messages on Tuesday for the hotel manager- both were never returned. We will each be contacting the corporate office and providing the pictures of the facility that we took. While I understand that maintenance is ongoing, the overall upkeep of this location as well as the uncleanliness is NOT at all with the expectation of a Clarion.

2930 Waterfront Pkwy Indianapolis IN

Hotel highlights

  • Free continental breakfast
  • Free WiFi in public areas
  • 24-hour business center
  • Laundry facilities

Waterfront Hotel is located 3.1 mi (4.9 km) from Dallara IndyCar Factory and within a 10-minute drive of Indianapolis Motor Speedway Hall of Fame Museum. This 137-room hotel has private in-room spa tubs along with a 24-hour business center and a conference center. Also nearby are Indianapolis Motor Speedway and Brickyard Crossing Golf Course.


Dining

Free continental breakfast is included with your stay.


Rooms

All 137 heated rooms provide private spa tubs, microwaves, and refrigerators. Guests can expect to find WiFi and TVs. Bathrooms offer deep soaking tubs and hair dryers. Coffee makers, free long-distance calls, and free local calls are also available.


Property features

Waterfront Hotel features free WiFi in public areas, 10 meeting rooms, and a conference center. You'll find limited parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, express check-in, and free newspapers.

Room options

Room, Poolside

Queen 2 | Sleeps 5

Basic Room, 1 King Bed

King 1 | Sleeps 3

Suite

King 1 | Sleeps 4

Guest reviews for Waterfront Hotel

Couples (4) Business (1) Family (4) Other (6)
4

family trip

Families

Clean and well Maintained hotel. Only complaint was the air conditioning didn't adequately cool the room.

By on Jun 19, 2015

4

short trip

Singles

I choose this hotel is because it is near test center . I took exam on 8 am . The location of this hotel gives me great convenience. The room is clean and include a breakfast in the morning.

By on Jan 5, 2015

1

the worst ever

Families

I would never stay there again in life my room was horrific my sheets was dirty the blanket was dirty and had hair on it they had to come change my bedding the carpet was nasty the bathroom had no tissue I had to go the desk to get some the shower was discussing it was like it had never been cleaned I had to go buy some bleach and Lysol to clean it myself my son saw a bug in the bathroom it just was not very good stay at this hotel I wanted to change the room they said I couldn't never never never again

By on Jul 13, 2014

2

ok place

Families

Over all ok. Getting close to needing an overall up date. Hot tub needed cleaning bad but pool was ok. Breakfast was horrible. Room was clean & ok but could use a new TV - Pretty old. Over - all ok for the price. Food in bar was excellent.

By on Apr 1, 2012

1

3 stars??

Singles

I realize that you get what you pay for. I was a bit surprised that the hotel has a 3 star rating. By who's standard? The Hotel was musty smelling and the room was somthing along the lines of a Red Roof Inn. Had I been aware of the state of that hotel I would have paid 20-30 less for the same style of caliber room. The room was in desperate need of updates. I felt as if I had jumped back to 1980 with the wallpaper border in the room with the flourecent lighting and the console TV. Staff was friendly and courteous. Could have done without the Baptist Revival Wake Up call first thing Sunday morning. If you are going to host such an event (revival) in the meeting room off the lobby and the parking lot is that empty on saturday night I feel that you could have given me a room further away from the fire and brim stone service being held in your lobby. I would not recomend this hotel to anyone.

By on Sep 14, 2011

1

disappointed

Singles

Located in an area with limited restaurants and I didn't feel completely safe in this location. checked out after one night losing money on the reservation.

By on Jun 22, 2010

3

good

Singles

overall good fridge, microwave a plus

By on May 15, 2010

2

hmmm

Couples

Well, the room wasn't very modern,V. The bed was not very comfortable. The toilet, shower, etc was not modern either. I asked for non-smoking room and got a smoking room. We didn't get our room cleaned. The front desk staff however was excellent. They were very friendly.

By on Apr 6, 2010

1

two thumbs down

Singles

Condoms with safe sex info in a package tucked at the top of sheets next to pillows. What in the world are they thinking? Can you say "No Class?" And who would use condoms that were "issued" by someone you didn't know, and no history of the individual foil packets, (there was two different brands and one packet of personal lubricant). Let's call this place "booty call hotel" Hotel needs to be closed and have extensive remodeling done. There is no reason to have carpet that old, that smelled so badly! Also the secondary exits and entrances glass doors should be cleaned, let's say once a year. By the looks of them it had been a few years. And what does it cost to clean and some fresh paint? Lastly, the bed spread in my room (347) was badly soiled. Down right frightening! Listen I am a 46 old X-Marine and let me tell you, I have know what dirty is and sleeping in bad places are truly like, and I am well traveled so I know what's what. For a $150.00 night's stay they fell well short of offering value. Only up side was the location to the Speedway. Five minute drive.

By on Aug 31, 2009

1

not so much

Families

Hotel staff was GREAT, but don't expect anything beyond that. Filthy rooms, everything including the walls and furniture were stained. The t. paper dispenser was broken as were several lights. Cobwebs abound. It is very close the the IMS, but I will never be back.

By on Aug 31, 2009