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Ramada Indianapolis Airport

3.0 out of 5.0

Recent guest reviews

First, we waited for the airport shuttle for over an hour (the shuttle attendant was great once he arrived). Second the front office staff was unprofessional. I understand that "work stinks" but the guest should never feel like you are thinking that. Third, the room was pretty dirty and filthy in places. We weren't given any wash cloths. When I asked for wash cloths, I was met with a sigh and only given one because that was all she had. I had to use that one wash cloth to clean my hotel room. There was some goop on the nightstand and whatever was on the remote control turned the towel black. You can hear the airport and big rigs all night. I was awoken at 5:50am by the vaccuming in the hallway.

Good location. Nice clean room. Friendly staff. Good price. I'd stay here again.

Nice hotel, nice staff. They were very accommodating. We requested extra towels (traveling with children) and they were brought to our room right away. Had to extend to an extra night. There were no problems. Overall, very pleasant stay.

Staff was a bit rude and parking limited. The room was okay for the one night I was there.

Room was clean, and comfortable. Desk staff was ok, water took FOREVER to warm up in the shower, which was a weird walk in shower. Don't put anything on the bathroom floor because it will be soaked!

breakfast was great...they actually had real eggs...wish they had bacon...

Stayed overnight before my early flight and left my car for $5 a day.

Drove 3 1/2 hours to arrive and the manager on duty I believe was Miranda tells me sorry no double queen rooms ready..I was a little confused as I reserved the room on my credit card 2 days prior to arriving. Also we arrived at 7pm..it clearly states check in is at 3pm. Second, we go.into our room after waiting 30 minutes to check in (again ridiculous) turn on TV to find it only has 3 working channels. I head to front desk to let them know they tell me it's going to be a few hours? Umm..ok. so me and my brother head right across to the windham (where we should have stayed) returned few hours later the guy opens another room grabs tv and brings it in our room right in front of us. A little weird, but if you were going to do that all along why not just do that when I notified you instead of saying it would be a few hours?! This place also says free wifi..not only could I not log in on computer in main lobby while we waited 30 mins to check into a room I reserved 2 days prior, but also the 2 nights we stayed were unable to connect to there so called free wifi. Also let management know they just acted like they didn't care said oh yea it should be back running in a little while. How on earth is this how u treat someone who is spending money to stay there when there are plenty of other places to stay at. WILL NEVER RETURN!

Friendly staff. Great breakfast. Nice room. We were happy with our stay!

Staff was friendly. Rooms were worn out. Breakfast was not bad, but not as described. Furniture needs replaced. Carpet needs to be replaced. Mattress needs to be replaced.

Had ground floor Room window with no screen open and I could not close it. It took two calls to front desk and one hour later it was closed

Don't book here. We had a prepaid reservation through Orbitz. We arrived a bit before check-in time, and talked to an employee at the desk; there weren't any rooms ready for early check-in, so we asked if there would be any problem checking in late, after we got out of the convention. She assured us that late check-in would not be a problem -- past 3AM might be risky, but any earlier would be fine. We got back a bit after midnight. The woman on duty at that point gave us a bit of a runaround, but it eventually came out that they had sold our room "because it's another day". Despite the assurance of the hotel employee that afternoon (who told us she made a note on our reservation that we'd be in late), despite the "guaranteed late check in" notice on both their website and our confirmation e-mail from Orbitz, and despite the fact that they had nothing posted to suggest that the check-in window ended at midnight (or any time), we had no room. When we finally got to talk to the General Manager, rather than doing anything to resolve the situation she simply threaten to have us forcibly removed if we didn't leave. My wife (who has spent more time working at hotels than any decent person deserves), is fairly certain that they deliberately overbooked that night hoping some people wouldn't check in, and when we *did*, instead of owning up to what they were doing they tried to turn around the blame on us. The entire process was incredibly unprofessional.

Shuttle service was awesome. Room was comfortable. Room rate was very reasonable. Front desk staff very friendly and helpful.

They forgot our wake up call it was an ok hotel I would stay again

I only stayed one night here but everything was very nice. The room was large, clean and the bed very comfortable. This is not a luxury hotel but it had everything I needed. Everything was in good repair and clean.

staff was incompetent. bathroom floor was sticky. fitted bed sheet would not stay on mattress.

The hotel staff was not friendly at all. The bathroom had tons of water marks and ceiling pieces hanging down. I didn't even get the correct room I reserved. Then I got kicked out for smoking in my hotel room which sent off a silent alarm. I don't smoke and there wasn't even any cigarettes in the room. Terrible stay and will never stay again.

For the price this was worth it for a quick place to sleep. The room was pretty spacious and they have a complimentary breakfast (which I didn't wake up in time to enjoy). They also have a free airport shuttle which is very helpful. Room had a nice desk, couch, mini fridge and microwave. However, the hotel is definitely dated. Wallpaper was peeling in halls as well as in room. In the room itself, the tv was very dark with no way to adjust the settings for brightness. The housekeeping service left a bottle of cleaner in the bathroom as well as someone's leftovers (not sure how long ago) in the mini fridge. I also found the bed to be pretty hard.

The internet was incredibly slow but I was able to use the computer in the lobby to print off my boarding passes, it just took forever. The sheets on my bed had blood stains on them. Luckily I had two beds in my room and I moved to the other bed (after careful inspection). Good news, biscuits and gravy for breakfast! Staff was helpful and the bathroom was clean.

You need to call the shuttle and it will arrive within 15 minutes. I was at the airport around 10:30pm. To go to the airport with the shuttle, warn the front office in advance or sign up, or you can wait an hour. The location is pretty near the downtown area and other more expensive hotels. The breakfast had waffles, other hot common items such as scramble eggs, sausages, and cold items such as cereals, donuts, etc. and food was refilled quickly despite a fully booked hotel. The room was ok for everything but your neighbors can be noisy. Fridge in the room. The front desk sent me to an unmade room, I was given another room immediately. To eat lunch or dinner you will need to walk to the next door more stars hotels if you don't have a car. The mart had basics one can find at a Kwik store, and food packages that are microwavable.

5601 Fortune Circle West Indianapolis IN

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located 3 mi (4.8 km) from 8 Seconds Saloon, Ramada Indianapolis Airport is within a 10-minute drive of Rolls-Royce Heritage Trust. This 131-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. It's near the airport and also within a 15-minute drive of Lucas Oil Stadium and Bankers Life Fieldhouse.


Dining

Free continental breakfast is offered each morning.


Rooms

All of Ramada Indianapolis Airport's 131 rooms are air-conditioned and have an array of amenities, including coffee makers, free local calls, and ironing boards. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Desks are also standard.


Property features

Ramada Indianapolis Airport features a fitness center, free WiFi in public areas, and a meeting room. There's free parking, as well as a free airport shuttle at scheduled times. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a business center, express check-in, and express check-out.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 3

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Guest reviews for Ramada Indianapolis Airport

Everyone (16) Business (27) Couples (26) Family (31) Other (16) Friends (10)
2

do not stay here!

Everyone

First, we waited for the airport shuttle for over an hour (the shuttle attendant was great once he arrived). Second the front office staff was unprofessional. I understand that "work stinks" but the guest should never feel like you are thinking that. Third, the room was pretty dirty and filthy in places. We weren't given any wash cloths. When I asked for wash cloths, I was met with a sigh and only given one because that was all she had. I had to use that one wash cloth to clean my hotel room. There was some goop on the nightstand and whatever was on the remote control turned the towel black. You can hear the airport and big rigs all night. I was awoken at 5:50am by the vaccuming in the hallway.

By , from Orange County, Ca on May 23, 2017

3

great value, good looking cation great value

Everyone

Good location. Nice clean room. Friendly staff. Good price. I'd stay here again.

By , from Philadelphia, PA on Apr 20, 2017

4

easy accessible

Everyone

Nice hotel, nice staff. They were very accommodating. We requested extra towels (traveling with children) and they were brought to our room right away. Had to extend to an extra night. There were no problems. Overall, very pleasant stay.

By , from Indiana on Apr 7, 2017

3
Everyone

Staff was a bit rude and parking limited. The room was okay for the one night I was there.

By on Mar 31, 2017

3

inexpensive hotel

Everyone

Room was clean, and comfortable. Desk staff was ok, water took FOREVER to warm up in the shower, which was a weird walk in shower. Don't put anything on the bathroom floor because it will be soaked!

By on Mar 23, 2017

4
Everyone

breakfast was great...they actually had real eggs...wish they had bacon...

By , from Iowa on Jan 14, 2017

4
Everyone

Stayed overnight before my early flight and left my car for $5 a day.

By on Nov 20, 2016

1

horrible experience!

Everyone

Drove 3 1/2 hours to arrive and the manager on duty I believe was Miranda tells me sorry no double queen rooms ready..I was a little confused as I reserved the room on my credit card 2 days prior to arriving. Also we arrived at 7pm..it clearly states check in is at 3pm. Second, we go.into our room after waiting 30 minutes to check in (again ridiculous) turn on TV to find it only has 3 working channels. I head to front desk to let them know they tell me it's going to be a few hours? Umm..ok. so me and my brother head right across to the windham (where we should have stayed) returned few hours later the guy opens another room grabs tv and brings it in our room right in front of us. A little weird, but if you were going to do that all along why not just do that when I notified you instead of saying it would be a few hours?! This place also says free wifi..not only could I not log in on computer in main lobby while we waited 30 mins to check into a room I reserved 2 days prior, but also the 2 nights we stayed were unable to connect to there so called free wifi. Also let management know they just acted like they didn't care said oh yea it should be back running in a little while. How on earth is this how u treat someone who is spending money to stay there when there are plenty of other places to stay at. WILL NEVER RETURN!

By on Sep 27, 2016

4

nice hotel. convenient location

Everyone

Friendly staff. Great breakfast. Nice room. We were happy with our stay!

By , from Indiananpolis, indiana on Sep 12, 2016

2

worn out

Everyone

Staff was friendly. Rooms were worn out. Breakfast was not bad, but not as described. Furniture needs replaced. Carpet needs to be replaced. Mattress needs to be replaced.

By on Aug 28, 2016