La Quinta Inn & Suites Indianapolis AP Plainfield2.5 out of 5.0
Recent guest reviews
We booked 2 adjoining rooms and upon arrival, we noticed a horrible odor in one and an odd smell in the other. Not sure if it was smoking or pet or something else. Called front desk immediately and they brought in some type of spray. Maintenance sprayed the carpet and then the carpet was very damp but didn't get rid of the smell. The desk staff moved us to other rooms and those rooms were very nice and spacious. Tile on main floor hallway was very slick from the pool area. Property was clean and felt secure. Would stay again.
One bad experience after another at this hotel. First, no luggage carts (ever in the three days we were there), no top sheet on one of the beds, coffee was never refilled in the room. We had one packet and never had more. All hard surfaces (table tops, cabinets, etc.) in the room were dirty. Cases from a personal pillow were removed and a hotel case was placed on the pillow. Fortunately, they dug through the laundry and found the cases. Clerk at check-out was rude and quite unfriendly. I could go on, but I think I'm out of room!
Arriving around 8/9pm I was Given a dirty room With unmade bed and towels all on the bathroom floor When I informed them No apology Just told 'I will get u another one' Hallways had food crumbs which stayed there for over 24 hours and was still there when I checked out When I stated I was having connection issues with wifi, agent pulled out his phone and said 'I am connected fine' When I had to leave a day early and checked out at 5pm, I was still charged for the night because they had already cleaned my room.... U would have had to clean it regardless and it's ok to have originally given me a dirty one.... smh
Although very warm, friendly and courteous front service staff, unfortunate that housekeeping not up to usual La Quinta standards, leading to this rating. No room cleaning on a 2 night stay. Unusual items on the floor below bed indicating improper follow-up and lack of attention to detail. No response or feedback from hotel manager or LQ central office, both contacted.
Very nice hotel to stay at. I don't like a lot of hotels because they are not very clean. Some have very old, worn carpets, faucets that wobble or are not attached to the wall like they should be. Price wise, I thought La Quinta was very nice.
Had conference at this hotel. Good location, courteous staff, reasonable prices, nice quiet rooms, Had good shower and swimming pool.. The free breakfast was a great way to start the day. Great value!
Stay was nice, just thought they could have done a better job making beds for our next nights stay. The hotel staff was very courteous and always eager to help. Pool area was clean but no outside patio.
Stayed here prior to an early AM flight the following morning. Pleasant hotel, better than most in the area. Comfortable and just fine for a short stay. Shuttle service to and from airport is good and easy.
We were a large group of kids/adults and found the staff very helpful and friendly. I spoke with Julia at the front desk several times prior to our trip to ask several questions and make sure we could all be on the same floor. She was always very helpful and friendly. She was there when we checked in and was just as friendly and helpful in person. In the morning we all came down at the same time and were greeted by Chrissy who was setting up breakfast. When she found out we were a large group with many kids she asked if we would like flavored waffles and was excited to make the mix for us. She also was very friendly. When I told her we would be down earlier for breakfast than they usually started she said she would leave the weekend lady, Sarah, a note to see if she could quickly get at least the waffles out for the kids. When we got down there at 615 Sarah had the waffles and eggs all ready for us and soon added the ham. We have stayed in several LaQuintas in various states and the one in Plainfield the takes the cake. The beds and rooms were comfortable and the staff was the friendliest and most helpful we have had. Thanks you for helping make our kids trip for World Bible Quiz meet a trip they will never forget.
The main problem I had with the motel was the price was bloated because of race weekend, so I ended up spending $199, plus almost $30 for the taxes for a mediocre room. Service was fine, location was good, breakfast was decent enough, room was nothing special, and I really don't mind the planes. But, because of the racing, I was not allowed a discount off the already exaggerated price. Probably wouldn't stay again, but I'm sure it's fine for those who feel $200 bucks a night is nothing. And, yes, I could have gone elsewhere, but was trying to get off the road asap because storms were intensifying. I'm currently in another La Quinta that easily beats that one in every category, but is $70 cheaper.
- Free continental breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Free airport shuttle
Located within a leisurely stroll of Chateau Thomas Winery, La Quinta Inn & Suites Indianapolis AP Plainfield is within a 15-minute drive of Splash Island. This hotel has 96 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's near the airport and also within a 30-minute drive of Indianapolis Motor Speedway and Indianapolis Zoo.
Free continental breakfast is included with your stay.
The 96 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.
Guests staying at La Quinta Inn & Suites Indianapolis AP Plainfield enjoy an indoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle at scheduled times. Additional amenities include a meeting room and a 24-hour business center.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 310 reviews