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Comfort Suites Brownsburg

2.5 out of 5.0

Recent guest reviews

This facility is not quite up to date, but well-kept and in a good location. The staff was extremely helpful and friendly, although the small breakfast nook left much to be desired. Rooms are also a bit smaller, but nice, and it is quiet. A really nice touch was having a Keurig in the room.

Well to start with, we are Platinum Level members with Choice. I mention that only to show that we have a lot of experience with Comfort Inns and more. When we checked in things were ok till I asked for 3 or 4 waters,which I prefer to use, and was told it would be $2, each after 2 free. Then when I asked for some extra coffee, for our room, she had 3, which is a total of 5 in a two person room. (only 2 in the room) for two. Said she didn't have anymore but she'd look. When we got back from diner, and asked, she said they didn't have any in the building, and I asked how they would restock the rooms in the morning. She just looked lost. To be lied to this blatantly, is totally inexcusable, and we will not be back. The difference between some the motels is astonishing. We met a man in the elevator, that had the batteries in his room remote go out, and they didn't have any at the front desk, and she'd try and find some,again, unbelievable. The rooms are clean and spacious, and I'll update, if the breakfast is remarkable, one way or the other.

Really enjoyed our one-night stay here. From the very friendly staff to the very cushy bed, everything exceeded our expectations. The room was spacious, the pillows were actually functional, and the shower head was placed high enough for the tallest of us and had great water pressure. Breakfast was traditional fare, but done to a higher standard. The eggs with green onions were delicious! Easy to get on and off the interstate. Great value for the price.

Stop over on roadtrip. What a great place and area to stay. Alot of places to eat and Walmart next door. Not far from Indy track. It was race weekend hotel was filled but very quiet. Really good breakfast. Desk clerk that worked the evening shift when we checked was very helpful. Dont remember his name though. Really relaxing stay.

Amazing clean smell as you enter and throughout hotel. well kept. Felt like home. Front desk, housekeeping, and breakfast attendant very courteous and polite. Plenty of parking in a safe and quite area. public bathrooms very clean with a really nice pool.

My wife and I stayed here for the first time on Saturday. Check in was easy and the employees at the front desk were very polite. Our receipt says we were checked in by "bayers", so not sure if that is a last name, or first name initial and last name, but great job to him! Our room was very clean and the bed was comfortable. We didn't make it down for the breakfast, so I cannot comment on that. Check out was a breeze on Sunday morning. Unfortunately, we cannot recall the young lady's name at the front desk, but she was very nice and had a wonderful smile. We went to breakfast with another couple who had stayed at the hotel and while there our friend got a call from the Comfort Suites. Turns out they had found my wife's cell phone where she had left it charging in the lobby while we waited for our friends. After breakfast we stopped by and picked it up. Evidently, one of the gals in house keeping saw it and recalled my wife sitting there. She alerted the girl at the front desk who tried to get it back to us, but we had already left the property. She knew we were with the other couple and looked up their reservation to get their phone number. HONESTY! It goes a long way! We had a great experience at the Comfort Suites, in Brownsburg, and will not hesitate to stay there again in the future. Good honest people working there!

Great people!! The front desk was great. Very nice and friendly people. We appreciate everything they did for our family. Allen is a very nice guy for letting us stay through out circumstances. The staff will be there to help anytime, very caring people as well. Breakfast is delicious! If we ever need somewhere to stay this would be the place.

i was not satisfied with price of $172.94 ,i am senior with aarp,and have to come to brownsburg about once a month ,would like price adjusted ,i don't think i was giving a discount .,can not afford to stay at this price

Have never stayed here during previous trips to Brownsburg, so was happy to try it. The place is relatively new, pretty clean and is in a decent location. One thing you notice walking in there is that they use a kind of strange cinnamon-like air freshener that was throughout the halls on the first floor-- rather strong odor. Our room was clean and good sized, and had all the basic amenities that you might expect. We could hear people walking in the room above us and I don't think they were stomping -- just not very well sound insulated. Beds were reasonably comfortable but I didn't love the pillows. Not that many options in Brownsburg, so might stay here again.

I really wish I could give this property five stars because it is very clean, and in excellent condition. However, you go there to sleep, and we certainly didn't get any. The place definitely was not full, we had a reservation with my request for a quiet room, yet they put us right next to the highway. The noise was unbearable. The other thing that they really need to pay attention to, is the dress code of the front desk staff. When we checked in, there was one nice young man who looked very presentable. The other older man needed a shave, a haircut, a bath, and clean, ironed clothes. In the morning, there was 3 or 4 people milling behind the desk, none of them dressed appropriately. Just keep in mind how this all appears to the public. Also, someone really needs to clean that crock pot that the gravy was served in. Omg, it was disgusting. Get your act together, because you honestly have a good thing here.

500 W. Northfield Dr. Brownsburg IN

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Comfort Suites Brownsburg places you within a 10-minute drive of Lucas Oil Raceway and Eagle Creek Golf Club. This hotel has 70 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's in central Brownsburg and also within a 20-minute drive of Indianapolis Motor Speedway.


Dining

Start your day off right with a free buffet breakfast.


Rooms

The 70 rooms are air-conditioned and have an array of amenities, including sofa beds, microwaves, and refrigerators. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are other standard amenities. Housekeeping is available once per stay.


Property features

Guests of Comfort Suites Brownsburg have access to an indoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Suite, Non Smoking

Queen 2 | Full 1 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

78% of guests recommend this hotel

Total of 82 reviews