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Baymont Inn and Suites Indianapolis East

2.5 out of 5.0

Recent guest reviews

The hotel sign was hidden behind trees, so we couldn't find it at first. The lady at the desk was very sweet but was not wearing a uniform, and her cardigan was stained. When we got to the room, the carpet was covered with crumbs, and the hastily made beds had hairs and dirt on the sheets. We were given another room, which smelled of cigarette smoke. The beds were OK but the carpet was dirty, and the carpet in the halls was filthy. The little one-cup coffee maker in the room would only work if you stood by it and held down the START button. The TV kept losing the signal. The breakfast was disappointing because the offerings were limited to begin with, but when something ran out, it was not replaced soon, if at all. I had to wait 30 minutes for coffee one morning. The hot tub was not working. However, there was plenty of hot water, and the shower head was good.

We just stopped here on our way to Cincinnati and it was conveniently located and just off the interstate. Overall it served the purpose we were looking for.

Only thing is the towels that is short. The first day there were no towels and the second day one big towel was there and two people sharing it. Give me a break. But room was neat.

A good hotel, and friendly hotel staffs. Breakfast was good.

The hotel was disappointing. The A/C did not work, we had to switch rooms. The rooms were dark and the "roman shades" were not the cleanest. The linen was clean and ample. I am a Hilton Honors member and was really disappointed! Breakfast was the highlight of the stay, and the omelet the next morning was really great.

I always make a point to stay in hampton inn because i like the approach of the staff and the facility. I never had issues. But this time we had a real bad issue, there were bed bugs and my daughter and wife was bitten. however, having said this i believe it might be an isolated incident with hampton inn because this is my first experience.

All was nice except the heater staff was very helpful

The staff was extremely courteous & helpful for our entire stay. The free breakfast was way more than expected. They even had a to-go breakfast for us on the morning of check out! Would definitely stay here again!

Staff was quite nice. Clean. But pool was closed for cleaning, and our room was right above where employees smoke and talk very loudly early in the morning. And the smoke wafted into the air conditioner in our room. Wish they would have been more quiet and move away from the building.

We enjoyed our last minute stay at this hotel. The hotel served its purpose. Hampton always is suitable.

Nice clean hotel, usual Hampton quality. Rooms are smaller than usual and breakfast area was smaller and more crowded as well.

Hotel was very clean, service was excellent,and room was clean and comfortable. Staff was very attentive with morning breakfast bar and all the food was delicious.

First time staying there, and wouldn't hesitate to stay there. All the employees at the desk and working during the breakfast hours we friendly and polite.

Did I mention a pool? Staff is extra nice, location is great for me, right off of highway and 15 minutes from down town. Little touches such as raised tray for laptop is nice. Free internet is faster than other places. Small yet well equipped gym appreciated.

We were very pleased with our stay at this hotel. The rooms were very nice, updated, & clean. The continental breakfast was mediocre, but the Bob Evans next door was fabulous the 2nd morning! We would definitely stay here again.

Went with a friend who was going to be attending seminars for 2 days and I was going to enjoy the pool. WRONG....pool and hot tub down for renovations on sign at front desk check-in. Very disappointed. Then tv remote didn't work, had to go to lobby for a battery. No battery at desk so 10 minutes later employee brought remote to our room. The handle on the commode would fall out of position and you had to hold handle in and hold it down to flush. It was a very cold night and the blanket? in the closet was very rough and just not what you want on your body. Nothing special about breakfast bar. One good thing was tv had excellent picture and channel selection was good. We like Hampton's but this just wasn't the best. I understand upkeep has to be done but I wish it could be on the hotel website and maybe we could have stayed elsewhere.

Bathrooms looked old. Breakfast was decent and staff very helpful. Good stay.

Everything in our room was nice and clean. The only real complaint was that the pool seemed exceptionally dirty and as a former lifeguard I would have liked to have known the chlorine levels. Wasn't comfortable having my child swim in the pool. However, breakfast was very good and overall was a nice place.

We prefer Hampton Inns because of their consistent quality. The room was clean and comfortable, although the main washroom light was burned out and I don't know how that could be missed by housekeeping. Despite being told that the hotel was completely booked during our stay, the continental breakfast was understaffed. The gentleman in charge could not keep up with demand, so many food items were slow to be refilled. Overall, we were happy with our stay, and would consider staying again the next time we're in the area

Hamptons are always fairly clean. The room was quiet and clean but it seems to be getting slightly worn. This was similar to the ones I have stayed in the past. The breakfast area was very busy but it was large and well planned so it was easy to get what you needed. The staff were very friendly and accommodating.

2311 N Shadeland Ave Indianapolis IN

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free in-room WiFi
  • Fitness center
  • Business center

Baymont Inn and Suites Indianapolis East is located 2.4 mi (3.8 km) from Pleasant Run Golf Course and within a 10-minute drive of George Washington Park. This hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and a fitness center. Bankers Life Fieldhouse and Children's Museum of Indianapolis are also within a 15-minute drive of this Indianapolis hotel.


Dining

Free hot/cold buffet breakfast is offered each morning.


Rooms

All air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi. Free local calls, ironing boards, and desks are other standard amenities.


Property features

Baymont Inn and Suites Indianapolis East offers a fitness center, conference space, and a business center. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area and express check-out.

Room options

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Guest reviews for Baymont Inn and Suites Indianapolis East

Everyone (4) Business (8) Couples (4) Family (10) Other (3)
2

hard to find and wish we hadn't

Everyone

The hotel sign was hidden behind trees, so we couldn't find it at first. The lady at the desk was very sweet but was not wearing a uniform, and her cardigan was stained. When we got to the room, the carpet was covered with crumbs, and the hastily made beds had hairs and dirt on the sheets. We were given another room, which smelled of cigarette smoke. The beds were OK but the carpet was dirty, and the carpet in the halls was filthy. The little one-cup coffee maker in the room would only work if you stood by it and held down the START button. The TV kept losing the signal. The breakfast was disappointing because the offerings were limited to begin with, but when something ran out, it was not replaced soon, if at all. I had to wait 30 minutes for coffee one morning. The hot tub was not working. However, there was plenty of hot water, and the shower head was good.

By on Oct 3, 2017

3

just a quick stop!

Everyone

We just stopped here on our way to Cincinnati and it was conveniently located and just off the interstate. Overall it served the purpose we were looking for.

By on Aug 23, 2017

4

nice hotel and right place.

Everyone

Only thing is the towels that is short. The first day there were no towels and the second day one big towel was there and two people sharing it. Give me a break. But room was neat.

By on May 9, 2017

4
Everyone

A good hotel, and friendly hotel staffs. Breakfast was good.

By on Dec 19, 2016

2

we picked because we were heading east!

BusinessTravelers

The hotel was disappointing. The A/C did not work, we had to switch rooms. The rooms were dark and the "roman shades" were not the cleanest. The linen was clean and ample. I am a Hilton Honors member and was really disappointed! Breakfast was the highlight of the stay, and the omelet the next morning was really great.

By , from Baltimore, MD on Aug 7, 2016

3
Families

I always make a point to stay in hampton inn because i like the approach of the staff and the facility. I never had issues. But this time we had a real bad issue, there were bed bugs and my daughter and wife was bitten. however, having said this i believe it might be an isolated incident with hampton inn because this is my first experience.

By , from illinois on Feb 10, 2016

3

the heater did not work right either too cold or too hot

Singles

All was nice except the heater staff was very helpful

By on Nov 24, 2015

5

great place to stay

Couples

The staff was extremely courteous & helpful for our entire stay. The free breakfast was way more than expected. They even had a to-go breakfast for us on the morning of check out! Would definitely stay here again!

By on Sep 23, 2015

3

nice hotel

Families

Staff was quite nice. Clean. But pool was closed for cleaning, and our room was right above where employees smoke and talk very loudly early in the morning. And the smoke wafted into the air conditioner in our room. Wish they would have been more quiet and move away from the building.

By on Jun 20, 2015

4

nice quick stay

Families

We enjoyed our last minute stay at this hotel. The hotel served its purpose. Hampton always is suitable.

By on Jun 6, 2015