Portogalo Suite Hotel3.0 out of 5.0
Recent guest reviews
The hotel is not very big, good for business, and for relax vacations. Poor and expensive services in the hotel, especially in food offer. Inside a big private condominium, the beach have the marina at the right side, so, you get some polluted water by the boats activity. Private and quiet beach with one interesting way of transport downside the hill. People with afraid of highs or disabled must rethink this hotel due to the cable car.
This hotel is fantastic value for money! It is on The Most Beautiful bay of all Costa Verde, and hotel visitors are the only “outsiders” who can enjoy the beauty of it together with many richest and most famous Brazilians, who’s posh vilas and yachts surround the bay. I read lots of negative comments and was prepared to cope with some disadvantages because I wanted to spend few days on this bay very much. So I was very pleasantly surprised when most of them turned to be false or very exaggerated. Yes, hotel haven’t been renovated for a long time, but that’s because last time it was, it was done to very high quality. It comes with nice charm of 90-ies, and still is in very good condition. My “room” was huge, it was actually one big room with balcony and comfortable double bed and another room with 2 single beds and dinning table and chairs in it. And that's room for the lowest rate! TV in my room was big flat screen, other rooms around were similar. The air-con was old and loud, but did its job very well, especially considering the size of rooms. Public areas inside hotel were very spacious, comfy and well maintained, as well as outside spaces. All staff were very helpful and attentive, I don’t speak any Portuguese but in every shift there were few people who can speak English and they were very helpful with everything, from food and drinks to finding driver who can take me to local ports. Thank you very much for wonderful time there to all of them!
We bought a 6 night package for the New Year for USD 2500, based on our memories from the last visit, 10 years ago. How much could a hotel deteriorate in 10 years? A lot, if apparently it never saw maintenance or renovation ever since. If it were a free ride, it would still be expensive considering what we've been through. Everything in this hotel is old and degraded, starting by the famous wooden deck overlooking the ocean, with loose floor panels, with rusty and apparent nails. The rooms, leisure/ recreational and common areas are no exception. Worst of all was the service. Overall the hotel is understaffed, with people who mean well, but are clearly poorly (or not at all) trained. Ordering a bottle of wine (paid separately) was a 20 minute nightmare on the 3 nights in which we were successful, but tonight we just gave up when the bottle arrived with the glasses but the (only) corkscrew was nowhere to be found. The self service buffet was mostly tasteful, but always exposed for the 2-3 hours every meal lasted, mostly without replacement. The counter where it was placed became dirtier and dirtier, to a point where arriving closer to the closing time meant loosing the appetite. What a pity. And I am never coming back. I'd rather try and keep the memories of countless number of times I've been here before this week.
Pros: great view and beach. Cons: rooms are old style and need mantainance, few options of entertainment, restaurant poor, daily rate very expense. The TV and air conditioner in my room was not working and they changed me to a even worse room...don't go !
Great hotel...don't listen to all of the bad reviews!!! Yes the rooms are outdated but they are kept very clean and have a great view. The hotel is on a hilltop and has stunning views. The pool area is beautiful and had a great view of the area. The food and drinks were good. There is a chairlift that brings you from the hilltop where the hotel is located down to the beach, which is very neat. The beach is beautiful. It is in a cove so the beach does not get very crowded. It is a perfect location to decompress, relax and enjoy the beach or pool. In my opinion, the pool and beach areas are so nice, you shouldn't feel the need to spend much time in your room so it doesn't matter if they are a little old. I would definitely recommend this hotel and would return to another stay!
My fiance an I travelled around and looking for a hotel in this area. The area is really nice and shows the pure wilderness of Brasil. But is this a hotel? Its very old and run down, the staff is unpolite and invisible mostly despite we were the only guests. Sure it was not main season and during the week. We left without having breakfast or anything else. This is the hell without fire for 600 R$ per night.
It was my second time at Portogalo Suite Hotel. The view is very nice and there is lift that takes you down to the beach. The rooms are big , they have comfortable beds but they are really old and not very clean.The bathroom is very small. Last year I stayed in a standard room which was better than the deluxe room I stayed this year (2010). The pool is full of people and the food was terrible. I have a 9-year-old son that enjoyed a lot because they have a very nice staff to entertain the kids. The manager is not very nice. She should learn a little bit more how to take care of her guests. I would recommend the hotel if they updated their rooms and when the hotel is not fully booked.
This was my first stop on my Brazil road trip. The hotel is tucked away off the main road, little drive and car park. Very large clean reception and quick check in. The hotel areas are very large and spacious, the area has a bar, restaurant area and cafe balconies over looking the pool and beach and they have their own ski lift down the the beach. The rooms were very dissapointing, there were 4 of us 3 adults and a teen. There was a double bed and 2 very small child beds, The air con was the loudest thing in Brazil, even the earplugs had no effect. The floors were tiled and old, as was the very small bathroom and walk in shower. The balcony doors did not fit the frame so the mozzies had free entrance all night and we woke up to find worms climing the walls ! Very dissapointed as this hotel is not cheap by anyones standard. The food was nothing special and a little sparse, something like a school dining area springs to mind. The outside areas, the pool, ski lift and beach was great. If I had the choice I would have paid less in any other hotel and would have had a better room and a better nights sleep.
Já tinha ido 2 vezes há muitos anos atrás com amigos e família e desta vez resolvi voltar a este lugar sensacional com minha mulher e filho já que no ano anterior tentei mas como o Teleférico estava em manutenção resolvermos ir pro Portobello que foi ótimo. Com exceção do Lobby infelizmente tudo parece abandonado, quase no nível daqueles filmes pós-nucleares, sujo, quebrado, e o quarto então parecia aquelas casas de praia que você nunca vai, tudo com problema, tudo mesmo... até as gavetas tinham problemas, o teto era uma imundice pois era de madeira tipo uma grade e se via a lage, e toda a sujeira junto, teias de aranha, insetos mortos. Fios expostos e tomadas velhas davam até medo de usar e queimar nossos aparelhos. A TV então era medonha, reclamei da TV velha do Portobello no ano anterior mas do lado desta parecia uma LED 4K. Além da imagem ser horrível eram só alguns canais abertos, meu filho simplesmente desistiu de ver TV. O Quarto realmente era quase uma visão do inferno. Muito diferente dos que tinha ficada na mesma área 15-20 anos antes. Parece que nunca tinham feito nenhuma manutenção. Piscina apesar de originalmente linda estava nitidamente precisando de reforma, tudo muito desgastado. No bar da piscina não tinha praticamente nada, o menu era grande mas nada estava disponível, e o que tava não estava no bar, tinham que pedir de lá para trazer, até mesmo coca cola. Todo o deck de madeira em volta da piscina estava tb muito velho, muitas áreas podres, pelo jeito tb nunca teve manutenção, o que chega até ser perigoso. Comida do almoço e jantar muito simples, tipo um razoável restaurante à quilo básico, não era ruim, mas tb nada realmente bom. O pior era a coca que ficavam em jarros sem tampa, sempre estavam sem gás... haviam alguns hóspedes tomando em lata e pedi também já que é All Inclusive, mas depois quiseram cobrar as latinhas. A comida que tinha fora os horários de almoço/jantar eram uns salgadinhos muito ruins que ficavam em cima duma mesa cheia de moscas, uns sanduíches bem simples mesmo, tipo aqueles de festa infantil, e algum sorvete num barzinho abandonado do lado, que nunca tinha ninguém para pegar para vc e tinha q ficar esperando alguém aparecer. Para piorar as antas DESLIGAVAM o freezer toda noite, de manhã o sorte era uma pasta, e tinha q esperar horas para endurecer novamente, e simplesmente destruía os sorvetes, ficou tão ruim q desistimos dos sorvetes. O Arcade era bem espaçoso, mas sem nenhuma ventilação tinha apenas 1 ar condicionado BEM LONGE o que deixava lá dentro um forno, vc saía pq não aguentava mais de tanto calor. Num dia choveu muito de tarde até a noite, e tentamos ficar no Arcade e foi um inferno. Para piorar apenas 1 jogo dos apenas 4 jogos funcionavam, o de basquete ainda travava e ficava tocando um alarme ensurdecedor que só parava quando se desligava da tomada, perdi a conta de quantas vezes parei de brincar com meu filho para fazer isso. Ping Pong estava razoável, Totó todo quebrado, e o do disco não ligava. Realmente apenas o Arcade do Cadilacs & Dinosaurs que funcionava direito, o resto sempre algo não funcionava. A praia de lá nunca foi grande coisa, e continua a mesma coisa, já não era o foco da viagem pelas experiências passadas, mas com o Resort todo caindo aos pedaços tivemos que fugir pra praia mesmo. Teleférico tinha acabado de ser reformado, mas não parecia... praticamente todos os carrinhos enferrujados, apesar de nitidamente apenas pintaram por cima. O caminho que antes era tudo muito bem cuidado, pois passa por cima de um condomínio de luxo, hoje está com muito mato, várias áreas sujas com mato muito alto. Área infantil era do terror, muito sujo, tudo quebrado, bem pós-nuclear mesmo... só tinha a gente, não tinha luz, e fomos embora para não mais voltar. Quando fui no Portobello reclamei dos monitores de lá os comparando com os que tinham no Portogalo, mas que monitores? não tem mais nada, um abandono total. O campo de Futebol gramado que tinha virou Heliporto do meio e Mato alto nas beiradas, as quadras de tênis uma imundice... tudo vazio. A única coisa que continua excepcional é a vista, que vista! Por já ter ido 2 vezes em experiências maravilhosas no passado, ver este paraíso abandonado deste jeito me deixou muito triste e decepcionado. E ainda vindo logo depois da ótima experiência no Portobello, só evidenciou mais ainda como está decadente. Uma pena...
Honestamente fiquem muito desepcionado para o valor cobrado se exigia muito mais nao volto la nem recomendo aos meus amigos.. Pontos possitivos -bonita a recepção -lindissima a vista sobre o mar e aquelas montanhas -teleférico direto do hotel ate a praia Pontos negaticos -quartos muito velhos sem decoracao alguma -a toilet super velha -lavatório intopido e torneira toda ferrugenta -cofre nao passava de uma caixa de ferro toda,ferrugenta e sem fechadura -frigobar ferrugento e velho -ambas as portas do quarto emperravam -limpeza simplesmente nao exitiu ,ninguem veio fazer as camas nem mudar as toalhas na nossa,hospedavel em 3dias -piscina,muito velha sem qualqer tipo de manutenção e muito suja na minha hospedagem nao vi ninguem aspirando o fundo -jakuzi passou mais tempo desligado do que a funcionar e tambem aparentava,falta de manutenção grande parte dos injetores nao funcionavam -chao de,madeira junto ha piscina em muito mau estado -wi-fi muito fraco e,so exitia perto do rotter na recepção os quartos nao tinham wi-fi RESUMINDO NAO VOLTAREI NEM PENSAR NEM RECOMENDO A NINGUEM QUE EU GOSTE
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Portogalo Suite Hotel is located 7.7 mi (12.5 km) from Monsuaba Beach and 9.8 mi (15.8 km) from Biscaia Beach. This 75-room, 3-star hotel has a private beach, a marina, and free breakfast. It's in a regional park and also near Macieis Beach and Eguas Beach.
Start your day off right with a free hot/cold buffet breakfast. Savor a meal from the comfort of your room with room service, or grab a bite to eat at the onsite restaurant.
The 75 air-conditioned accommodations feature lanais and afford space to spread out with living rooms. 32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Rooms also include minibars.
Guests of Portogalo Suite Hotel have access to a private beach, a marina, and an outdoor pool. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Additional amenities include a spa tub, a sauna, and outdoor tennis courts.
Reviews from Trip Advisor
39% of guests recommend this hotelTotal of 559 reviews