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Ruleta Ok Hotel Beach

0.0 out of 5.0

Recent guest reviews

I booked the room through Orbitz, where the pictures of the residence were supposedly displayed. Upon my arrival, I was shocked at the state of the residence, especially the amenities and room comfort and cleanliness. We complained several times until the staff got us into a different hotel. It took 3 hours of complaints to finally get a decent room, but the staff was very helpful and understanding. My main complaint is that the pictures displayed in the website did not reflect at all the reality.

Room options

Standard Twin Room

Twin 2 | Sleeps 3

Twin Room (Superpromo)

Twin 2 | Sleeps 3

Twin Room (Promo)

Twin 2 | Sleeps 3

Guest reviews for Ruleta Ok Hotel Beach

Friends (1)
1

disapointed

GetawayWithFriends

I booked the room through Orbitz, where the pictures of the residence were supposedly displayed. Upon my arrival, I was shocked at the state of the residence, especially the amenities and room comfort and cleanliness. We complained several times until the staff got us into a different hotel. It took 3 hours of complaints to finally get a decent room, but the staff was very helpful and understanding. My main complaint is that the pictures displayed in the website did not reflect at all the reality.

By on Aug 17, 2011