I didn't stay. I stood in the lobby for a few minutes while someone ahead of me checked in. I got a headache from whatever was used to clean the lobby or "freshen" the air, so I turned around and left, knowing the room would be just as bad if not worse.
I liked to the fact my dog could be with us. I did not like the fact we were behind some warehouse.
Attentive and friendly staff; pet friendly
Nothing
I didn’t like the customer service but the room was clean. The property is well kept. I will stay again and recommend it..
overcharged for the room, non-smoking room smelled like smoke, missing bedding, half lightbulbs burned out
The property had trash all over outside. The room was so perfumed I had to put my head under the sheets. I do not recommend.
Looks like recently remodel. Very nice and clean. Very close to resturants. Area appears safe.
Firstly Orbitz send me emails for half price hotels, but we pay regular price. Secondly, the photos show a room with a fridge, microwave and coffee. But we never had any of these, just a regular room that gave as a good nights sleep. If you are not going to give the extras, don't show them on the on the booking screen.
Very quiet, felt safe, no mini frig or microwave. Just a clean comfortable bed for a decent night’s sleep for low price. Loved pet friendly policy at no extra fee.
Quick and friendly check-in... check-out. Quiet 2 nights sleep off the highway. Clean room. Happy to have stayed here.
Convenient. Friendly staff. Updated room. Nice TV. Plenty of parking.
Outside of building makes a person think twice about staying here. But the room was clean and nicely set up. No breakfast but fresh coffee!
If you like hard beds, this location will work for you, but you may want to bring your own pillow.
The outside of the facilities were disgusting. It looked old and rundown and in poor repair. The room itself was nice and clean and the staff were nice.
Red Roof Inn Charleston West - Hurricane, WV places you within a 15-minute drive of Nitro City Park and Ridenour Memorial Park. This 79-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Free long-distance calls, free local calls, and laptop-compatible safes are other standard amenities. Weekly housekeeping is available.
Guests of Red Roof Inn Charleston West - Hurricane, WV enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Additional amenities include a TV in a common area and a vending machine.
I didn't stay. I stood in the lobby for a few minutes while someone ahead of me checked in. I got a headache from whatever was used to clean the lobby or "freshen" the air, so I turned around and left, knowing the room would be just as bad if not worse.
I liked to the fact my dog could be with us. I did not like the fact we were behind some warehouse.
Thank you for your review, we appreciate your feedback! We hope to see you again in the future.
Attentive and friendly staff; pet friendly
Thank you for your review. I think you will agree that we provide a clean, comfortable room at a fair price with friendly service. Thanks for your business.
Nothing
I didn’t like the customer service but the room was clean. The property is well kept. I will stay again and recommend it..
overcharged for the room, non-smoking room smelled like smoke, missing bedding, half lightbulbs burned out
The property had trash all over outside. The room was so perfumed I had to put my head under the sheets. I do not recommend.
Looks like recently remodel. Very nice and clean. Very close to resturants. Area appears safe.
Thank your feedback, we apologize that the air freshener was so strong. We will look into possibly changing the products we use in the future to prevent this from recurring. We hope that you will try staying with us the future.