Sunrise Holidays Resort Hurghada - Adults Only5.0 out of 5.0
Recent guest reviews
This hotel is amazing. I've been twice and plan many more. The staff are fantastic and cater for everyone. I would like to thank Hamada for the welcome he gave us and continued communication throughout our stay. The entertainment team, mezzo, omar, viki, samo, Manchester, Bob, rita, olga and of course our dj bebo for including us in everything and keeping us amused. The restaurant manager Adel and his team, especially Abdallah, Ayman, ashraf, along with many others make meal times enjoyable and the food and service is always excellent. Thank you to all at sunrise holidays resort for making our stay another to remember. Will see you all in the new year.
Well I've been home for a week and still wish I was there..that's a good start..the hotel is typical Egypian..three large towers and a restaurant complex...and I thought the food was excellent in all of them...I have to mention some of the excellent staff...waiters ..Soudy..Eyman... And the barman at the pool Farage and the head waiter in the Mediterranean restaurant Ahmed I think his name was but not to be forgotten beach worker Mahmoud were outstanding ....but come to think of it so were everyone else even manager Hamada always making sure everyone was happy.... But I'm a scuba diver and thanks to the amazing Kahaled and Eyman I had about 8 hours in total underwater diving off a boat and the shore around the hotel ..so many thanks to Sundlex diving centre..Ill be back .. but not to tell of the things I was not happy with would be a waist of time ..I didn't take kindly to being ripped off by the hotel taxi firm who charged me €7 for a return drive to the Marina...but didn't have change so it cost me €10 that bugged me...My wife wasn't happy with the massage set up she booked 3 ...no privacy..noisy ..and was even expected to have a massage in the same room as a stranger..so she'll not have another one....but all in all a good holiday...the management are upgrading the hotel which is good to see..with a new beach bar....so yea I'll be back
Very relaxing 2 week break. Staff very helpful and regularly ask for feedback to see whether they can do anything better. Beach side with beautiful man made lagoon - lots of fish, so great for snorkelling. No problems getting sunbeds as we mainly sat in the shade. Had we wanted to sunbathe all day, the ones on the 'island' filled up early, but we're used rather than just reserved. We had a fantastic view from our 6th floor room and a good sized balcony where we relaxed early evening. Rooms clean and adequate size - not luxurious, but beds very comfortable. Hotel undergoing a revamp, so there was some building and painting, but not very noisy or intrusive. Good choice of food - always something but often so many good things - spoilt for choice. Best puddings I've ever had in all inclusive hotels - baclava is yummy. The omelette station at breakfast will do fried eggs too, and loads of different types of fresh baked bread every meal. The Halloween meal was excellent (waiters were 'blood soaked' and sushi eyeballs were on the menu - actually much better than it sounds 🎃) Praise to Hossein and all the staff who organised the Arabian evening meal - belly dancers and a superb whirling dervish to finish, plus a very good steak. Good selection of shops both at the hotel and within walking distance, but taxis are available if you'd prefer. Bargains to be had and a chance to haggle, but about 25% of the shops were fixed price and cheap by UK standards. We didn't go to many of the organised entertainments, preferring early nights. You could just about hear the entertainment outside, but it was quiet from around 10.30, so not an issue. The staff were always friendly and worked incredibly hard. The beach bar area was being renovated, so the waiters continually walked round the beach taking orders - they had incredible memories and always remembered what you liked, and would offer your 'favourite' before you'd even asked. We had been to Egypt before, a few years ago, but had worried about security etc, but there were reasonable precautions on entry to the hotel and an enclosed site (only open approach from the sea) and felt safe on site. I would thoroughly recommend this hotel and this area for a good value for money hotel. Not the Ritz, but we got 2 weeks all inclusive for the price of about 3 nights at the Ritz without food included.
First of all this hotel is going throu a full refurb inside and out there's workmen everywhere hanging off buildings in corridors ripping the pier up beach bar being done mess everywhere . The hotel is a large complex one pool and a manmade lagoon right on the sea the staff very present help full always speak carnt do enough for you Bars on most floors waiter service. Our room 540 very pleased with it good size 2 double beds plenty of room just what you need balcony with views of pool and sea very happy with it. Food theres 4 resturants 1 of witch is a snack bar 1 is a alacart 2 resturants you won't go hungry plenty of choice bit hit and miss depends what you like breakfast chicken sausages etc are not my thing but there was omelette fresh fried eggs and pancakes so I was ok we used the snack bar for lunch they make you a pizza chips chicken meat salads the evening meal themed nights plenty of choice everybody's different always find something u will like Sunday dinners my Fav. Day time plenty of sun beds with wind screens these are needed there are a lot of flies you will get biten take a plug in for you room plus percussion to stop this happening you get a fresh towel everyday there's always somebody on hand to help we stayed mainly by the lagoon you have get up early to get best seats but I'm not on holiday for that lagoon is lovley got little fish even a mini reef near the opening take your snorkle worth it.you do get people coming round trying sell you there business polite no thanks all needed but you can get a red flag if you don't want to be bothered we bought 2 trips and a meal from the touts we normally find them cheaper than Thomas cook There is a few shops aswell haggle is a must But for the very first time I will say stick with your reps holidays there better value for money . Trips we had a private fishing trip what a load of crap we had provide our own drinks they gave us 2 rods bit of bait and a driver we were told take us round the bay different stops in the 4hrs we didn't 1 stop that's it after 2hrs at the same spot the boat swayed that much I threw up we did catch fish only because my husband knew how to all the driver did was moan bout his wages and played on his phone not what you want when uv paid a lot of money. Trip 2 snorking and dolphin house trip to.paradise island enjoyed it 2 stops for snorking visited the island no dolphins house all I went for really if you enjoy snorking it's for you the guys are very helpful getting on and off the boat and while out snorkling etc paradise island was gawjus white sand blue seas calm so snorking was easier for me Meal we booked a romantic meal on beach candlit with show after seafood platter I had mixed grill waiter service was fantastic night 25 pound per person until u go to the al a cart restaurant find u can get the meal for free just with out the show when I mentioned it to the bloke just in passing after the event I think I got a nerve not a present response is all I'm saying. We did book the quad safari with Thomas cook very last minute drunk dession lol booked it just hours before going it was a brill trip you got to go on quads and jeeps plus camel horse and donkey rides and off road jeep ride that's an experience you learn some history food and a show take some sweets for the kids tip if you want to you are followed by a camera who created a DVD for us was worth the money had a really good afternoon. We did also walk to the marina lovley place the walk isn't you do get mithered does look like bayroot we went twice to the waves restaurant was nice just for drinks defo recommend Entertainment is where the poor score has come from there's barley any during the day volley ball bit of stretches aqua gym barley saw the reps during the day night time there was a show at 930 till 10pm they come round to try encourage you to go we saw same show twice the reps but a dance show on last night Saturday acrobats best show of the week there's a disco after but during the shows people walked out by time was disco time place was nearly empty you can sit around the lobby on each floor there's a singer floor 5 we seeked refuse from the retro bar across the road great atmosphere there sports on good is nice drinks are cheep most nights to 2am lol would recommend a visit. We met some really nice people that makes the holiday fair to say we won't be returning news is there is a lot more work being done next year on the pool etc for a adult only thought there be more fun comedy decent shows etc were not ones to just sit around as you can see there's plenty of pages on facebook if you have any queries most returnees are of the older generation I can see why no kids for starters it's the only reason we went this is just my opinion a holiday is what you make it good people made ours Sorry was so long xx
Well what can I say our family holiday was made perfect from the moment we walked in to the hotel to going out at the end of a quick week. The hotel was to me amazing and all the staff was very friendly and helpful. There was plenty of choices at meal times and the waiters was very helpful. I had my 60th birthday on the 5th while there and Hamada Sayed arranged a birthday cake for me. A very nice holiday all round.
Last night tonight and loved it. If I'm honest more a 3 star plus. So clean, staff are friendly and helpful nothing is too much trouble. Gamil the guy that booked the boats trips, pay him a visit. The boat trip to paradise island was out of this world!!! Nothing is too much trouble, we arrived and we where given separate beds, we where moved and received lots of apologies! The Mediterranean restaurant if I'm honest was not good at all, however I wouldn't let it spoil the holiday, it's one meal out of many!!! The hotel was pretty full and the guys work very hard!!! I have rated full marks as the couple of niggles doesn't impair the level of enthusiasm,cleanliness or amazing customer service received! Thank you for the amazing memories.
Visited this hotel with my best friend for my birthday for two weeks in October. We literally had the best time! The hotel is super clean and the food is very good, especially the upstairs restaurant which we absolutely loved. The hotel is literally right on the beach where there's a lagoon that's good for snorkelling and if you're lucky you might see the turtle that comes a few times a week. Regarding our room, it was always spotless thanks to Shazley our cleaner (a hard job with it being 2 girls and clothes everywhere) but he was always very polite and did a great job. We regularly had lunch at the beach bar where we found our favourite waiter Ahmed Sahed (saked) can't remember how to spell it but he was one of the most kind and down to earth people we found at Sunrise. For dinner, as mentioned we went to the upstairs restaurant where we found our favourite chef Yousrey. Every night this man went above and beyond to cater to what we wanted even if it wasn't meant to be on the menu - an absolute lovely man and great chef. Ashraf was also a good waiter upstairs and very friendly. Whilst there, we got to know the animation team pretty well and Alex Rita and Maya are some of the kindest funniest people I have ever met. They work hard and made us feel comfortable and safe with us being 2 young girls on our own. Samo was very energetic and fun. In addition to this, our Thomas cook rep Khalid was amazing. He went above and beyond to help us with everything and seems very genuine and down to earth. A great man. All in all we had an amazing time. I recommend going in the dolphin safari through Thomas cook and also quad biking from the man on the beach it was a great day and we barely paid anything for it. The only one issue I had whilst on holiday was with Adam from the animation team. When rejected by my friend and told she had a boyfriend he turned around and told her she had a face like a man and told me I needed to lose weight. This is completely unacceptable and unprofessional which is what I told him at the time and asked if he would now leave us alone. After trying to apologise to us multiple times we still did not and do not accept it. I understand that he has now been let go by sunrise due to other complaints previous to this. I just want to make it clear that he in no way was any example of Sunrise and it's good that he's gone. The staff at sunrise are so great because they go out of their way to make you feel at home and relaxed just because they're good people and not for tips. Not once were we asked for money and we would definitely visit again. Thankyou :)
This resort is NOT a five star hotel and probably closer to a 2 star. There is nothing good about this place. This walls were unfinished and not painted. The room had no upgrades in the past 10 years. The elevators are tiny and hardly work. The food was absolutely horrendous. We had to leave that very next morning. Save your time and money and book at Sunrise Grand Crystal Bay or Beach Gardens.
We have just returned from a week of being pampered, the staff are very friendly and welcoming very helpful, nothing is too much trouble, from entering to leaving everyone is made to feel special, our room was spacious and clean, Adnam kept it that way too. The food was plentiful and there's always something you would find to eat, the roast beef was cooked to perfection.the staff in the restaurants never seem to stop, well done to you all, From start to finish my experience of this hotel was very pleasant and very enjoyable, do not believe any negative comments (they must work for The Sun). Brenda
Just got back from this lovely break the hotel was great and staff were amazing food was nice and plenty of choice we opted in for the meal on the beach as it was a special birthday they decorated the table made a birthday cake and the manager Hussain was so friendly and it seemed everyone liked him he spent so much time checking everybody was happy and everything was okay with your food which was outstanding and plenty of it worth the £25.00 Even had belly dancers it truly was a good night with outstanding staff Hotel spotless and private beach Will be booking another trip Great time had by all
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 4735 reviews