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Silks Place Taroko

4.5 out of 5.0

Recent guest reviews

Wonderful experience in this hotel. Renovated some time ago, its still one of the best hotels in the heart Taroko Gorge area. Make sure to get the rooms with gorge view. Stunning views, foot paths, friendly and professional staff, beautiful pools, fire by the night. We spent 2 nights there be should have actually spent at least 4 nights to enjoy the national park as well as the facilities in the hotel. The hotel staff were very polite and helpful especially when it comes to excursions and dinners. Some areas of the hotel could be renovated (example: locker and shower in the indoor pool). We hope they keep up with the high standard of this jewel cuz we're coming back for sure !

My husband and I spent 2 nights at the Silks Place hotel in June 2017, and left feeling a little disappointed. The location of the hotel is simply stunning, and I can't speak highly enough of the setting - the hotel is very sympathetically built into the gorge so as not to be intrusive, but the bedrooms have lovely views and the view from the pool area is totally delightful. It's unfortunate that it was raining heavily throughout most of our stay so we didn't get to enjoy it! The hotel provides a shuttle service for an extra charge, which we used for a pick-up from Xincheng station (this isn't advertised on the hotel website but if you email them and ask, they will pick up there) and a drop-off at Hualien on departure. The interior of the hotel is very tranquil and nicely decorated, but it is starting to show its age, particularly things like the bathroom, which looked very dated. There is no bar in the hotel other than the lounge, which is exclusive to people staying in the most expensive rooms up until 9pm, when regular guests are allowed in. This was a shame as it meant that we couldn't have a drink before dinner without ordering room service, however we did use the lounge on both evenings once we were allowed in. There are two restaurants in the hotel - one is a buffet and the other is a Chinese restaurant. We ate in the Chinese restaurant on both nights, where we had a choice of a set menu or a la carte - we opted for the greater variety of the a la carte menu. The food was delicious and we really enjoyed both of our meals there. Breakfast was served in the buffet restaurant - the food there was okay but nothing special. The terrace of the buffet restaurant was a really nice spot to eat our breakfast (before the rain started). My biggest criticism of Silks Place is its total lack of atmosphere. Even though it was quite busy (we struggled to get a room there, and breakfast was very busy) other than at breakfast the whole place was deathly quiet, including the Chinese restaurant at dinner and the lounge later in the evening. It gave the hotel a very strange, lifeless ambience, which was a real shame. This hotel gets 5 stars for its location but 1 star for atmosphere.

This is my second time of staying in this wonderful hotel in Taroko Gorge. I really appreciate the top services there since l think all the staffs really care our feelings of staying in this hotel. Also let us get completely relaxed and greatly stay away from the city. I believe l will visit there very soon because my daughter loves it most among all the hotels we have stayed in Taiwan.

The hotel is located in the middle of Taroko and it is easy to get there from Hualien station by hotel transport. The hotel has a lot of activities and a nice outside cinema. The food is good. Breakfast could be improved for the needs of Western European tourists.

We must have arrived in the middle of school holidays as it was full house everywhere we went. Despite the noisy restaurants and busy traffic within the hotel, we managed to enjoy the surroundings and the beauty of the area. It was a truly amazing experience to swim in their rooftop infinity pool overlooking the deep gorge with its roaring river.

Used this hotel as a base while hiking the Gorge. An oasis in the middle of this extraordinary national park. Everything is nice. The Wellesley open restaurant is full of happy Taiwanese & Chinese people & families all enjoying excellent local food. Rooms very comfortable (especially after a day of hiking). The staff are very good. Definitely recommended.

We spent three days at this hotel and it was so relaxing and peaceful. Positives +Kudos to all the staff at this hotel! Everyone was super friendly, helpful and very professional. +You can tell management put a lot of thought into the little details (face mask in the mini fridge, backpacks packed with supplies for the hike we signed up for, little pieces of velcro for your chords). +We enjoyed most of the buffet (there were a few landmines in there), especially the items that incorporated local ingredients. +The nighttime performance we saw was really wonderful. The musician we saw was of aboriginal descent and was great! The hotel should bring in more aboriginal performers and support these local artists. +The poolside movie nights are fun Negatives -The only thing we found to be lacking were the misses in internal communication within the staff before we arrived. We had a few different people call to ask us about our dining plans and hiking reservation. We would tell each of them the same thing every time but the next person that called would say they didn't have the information. We highly recommend this hotel and look forward to returning in the near future!

Visited Taroko while in Taiwan. This is a beautiful spot to see for natural beauty. Silks Place is the only hotel in the gorge. The rooms and facility are very nice. Large rooms and if you get a room facing outward you will have a beautiful view out your window. The buffet style restaurant has two seatings. The food is good. The hotel provides choices of tours for you to take to get the most out of your visit. They also provide evening entertainment such as native Taiwanese dance shows followed by snacks on the roof top terrace and a late night movie (American variety). There are two swimming pools, indoor and outdoor and both are excellent. I learned after our visit the Shakadang Trail has a beautiful clear pool of water you can swim in that is special. I suggest you find a way to get to this spot as I was told it is a favorite spot to visit by the locals.

We had a party of 12--everyone loved the hotel! From the moment when we were greeted in the lobby with a nice cool tea to when we left on their comfortable van, we had a most wonderful experience. Where to start?? The breakfast buffet, lunch and dinner options were just delicious. I used to live in Taiwan and I tasted vegetables that I never knew existed here! Everything was tasty. I would definitely recommend that you choose the option with the room, dining, and tour. The guide we had during the tour did a great job. She gave the tour both in English and Chinese, which was extremely helpful since half my party didn't speak Chinese. She was very knowledgeable about the gorge and its history--much better than I expected. The gym and yoga room was spacious and cool--exactly what I needed during a hot June workout. Kids loved the pool, especially since it was so hot and humid outside. I would definitely suggest walking around the property--it's got a nice garden, beautiful butterflies, nice gorge views, nearby temple, nearby local restaurants offering local cuisine. In summary, this was an extremely pleasant trip for us, a 5 star experience. I didn't even mention the relaxing spa massage experience in the beautiful room!!!!

Absolutely perfect. Real 5-star hotel. (Unlike some self-proclaimed 5 star hotels in Taiwan.) Recently renovated modern Asian style lobby and rooms. Professional and intimate service. Pool with magnificent views of Taroko mountains. Swimming cap NOT required in pools. (YAY!!! So many Taiwanese hotels require swimming caps. Ridiculous.) Only suggestion: wish they served food at poolside.

No.18 Tian Hsyang Road Xiulin Hualien County

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a leisurely stroll of Hsiang-Te Temple, Silks Place Taroko is within a 10-minute drive of Wenshan Hot Spring. This 4.5-star hotel has 160 rooms and welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool. Taroko National Park is 11.2 mi (18.1 km) from the hotel, which is on a river.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 11 AM. Enjoy dining at one of 2 onsite restaurants including Mei Yuan Restaurant, which specializes in Asian cuisine. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

Silks Place Taroko's 160 rooms are air-conditioned and provide refrigerators, electric kettles, and free newspapers. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Free bottled water, safes, and phones are also standard.


Property features

Silks Place Taroko features a full-service spa, an indoor pool, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle at scheduled times for TWD 250 per person one way. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a fitness center, and an outdoor tennis court.

Room options

Gorge View Family Room -2 Queen Beds for 2

Queen 2 | Sleeps 2

Gorge View Family Room -2 Queen Beds for 3

Queen 2 | Sleeps 3

Gorge View Family Room -2 Queen Beds for 4

Queen 2 | Sleeps 4

Honeymoon Studio-1 King Bed for 2

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 1266 reviews