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Reviews

3.8 / 5Good
970 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Houston Methodist Hospital
    7 min walk
  • Popular Location
    Texas Children's Hospital
    8 min walk
  • Popular Location
    MD Anderson Cancer Center
    15 min walk
  • Airport
    Houston, TX (HOU-William P. Hobby)
    24 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-01-25. Try updating your dates to see prices for your trip.

    About this area

    Houston

    Located in Houston's Texas Medical Center neighborhood, SureStay Plus Hotel by Best Western Houston Medical Center is in the city center and near a metro station. The area's natural beauty can be seen at Hermann Park and Discovery Green, while Houston Zoo and Downtown Aquarium are popular area attractions. Looking to enjoy an event or a game? See what's going on at NRG Park or NRG Stadium.

    Popular Location

    What's nearby

    • Rice University - 4 min walk
    • Houston Methodist Hospital - 7 min walk
    • Texas Children's Hospital - 8 min walk
    • MD Anderson Cancer Center - 15 min walk
    • Houston Zoo - 3 min drive

    Getting around

    • Dryden/TMC Station - 6 min walk
    • Houston Station - 10 min drive
    • Houston, TX (HOU-William P. Hobby) - 24 min drive

    About this property

    SureStay Plus Hotel by Best Western Houston Medical Center

    An indoor pool, a 24-hour fitness center, and a spa tub are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a 24-hour business center, concierge services, and laundry facilities. All 125 rooms provide conveniences like refrigerators and microwaves, plus pillowtop beds and flat-screen TVs with satellite channels. WiFi, coffee makers, and free local calls are among the other amenities available to guests.

    Property amenities

    Internet

    Available in all rooms: WiFi (USD 0.1 per 24-hour period)
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free area shuttle

    Food and drink

    Free full breakfast

    Things to do

    24-hour fitness center
    Indoor pool
    Spa tub

    Family friendly

    Cribs/infant beds (surcharge)
    Free area shuttle
    Indoor pool
    Laundry facilities
    Microwave
    Refrigerator
    Rollaway/extra beds (surcharge)

    Conveniences

    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Laundry facilities
    Multilingual staff

    Languages spoken

    English
    Spanish

    Business services

    24-hour business center
    Meeting rooms

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Cribs/infant beds (surcharge)
    Pillow-top mattress
    Rollaway/extra beds (surcharge)

    Bathroom

    Free toiletries
    Hair dryer

    Entertainment

    32-inch flat-screen TV
    Premium channels
    Satellite channels

    Food and drink

    Coffee/tea maker
    Microwave
    Refrigerator

    More

    Connecting rooms available
    Desk
    Free local calls
    Iron/ironing board
    Phone
    Safe
    5 - Excellent
    255
    4 - Good
    394
    3 - Okay
    202
    2 - Mediocre
    83
    1 - Poor
    36
    3.9
    Cleanliness
    4.1
    Service and Staff
    3.8
    Amenities
    3.6
    Property condition

    3/5

    • Disliked: Room comfort

    Worn out mattresses

    I was disappointed. The mattresses on both beds were completely worn out. Need to be replaced immediately. Pillows were bad also. Other than that, it was okay. Just a very old hotel that has been renovated. Limited bath vanity space, which is always hard. It's doubtful that we will stay there again due to the bad mattresses and pillows.

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Good value

    Hotel is convenient to MD Anderson which is the reason for our stay. I have stayed several times and have several bookings for the future. Not a new building but well maintained, free parking is a big plus. Staff is friendly and helpful. Breakfast is okay. My only complaint is that water was not hot for a couple of mornings on one of my stays, but it wasn't freezing so I was able to take a quick shower. Again, this only happened on one of my visits and it wasn't bad enough to deter me from booking again - I'll be there next week.

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great place

    Great place

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

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