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Stay Express Inn & Suites Houston Hobby Airport

2.0 out of 5.0

Recent guest reviews

I had no issues with my stay all was well. I is a nice hotel.

This was absolutely my worst hotel experience ever. There's caution tape all over the outside of the vicinity so the place looks like a huge crime scene instead of a hotel. Infested with roaches! (No exaggeration) And to top it all off the refrigerator was not cleaned previous to our arrival and still filled with old food and roaches. After filing a complaint with the hotel staff and "Orbitz", I was informed hotel management had denied a refund despite the filth I endured. I wouldn't recommend this place to my worst enemy.

First I would like to preface this with the fact that I only stayed one night and they are currently under going remodeling which may result in fixing the problems I had. To begin with it was really difficult to find the entrance to the hotel. After securing my room key and going into my room I found that the lightswitches in the room did not work (bathroom and bedside lamps did though). The heater also was broken, it would regulate the room it was blowing hot air into the room until you turned it off. The only other problem I found, and is why the rating is so low, is I saw many ants inside the room and I am terrified of ants.

Dirty floor, water dripping through the ceiling from the upstairs air conditioner, water on floor because of water from my room s air conditioner, mouldy ceiling over the shower.

The room was homey and smelled like fabuloso, until you turned on the air conditioner. It had black mold in the unit and in the bathroom. The towels were clean as well as the sheets. The bed was hard and springy. The door locked but had no deadbolt. With tax I paid 42$ so I guess its a step up from motel 6. The staff was nice. The hard a pool open for guests.

Absolutely disgusting. Our room was dirty, I'm pretty sure it hadn't been cleaned since the people before us left. There were ashes all over the beds, stains on the sheets and the toilet was so gross that I had to squat. Our beds had no blankets besides a flat sheet, and each of the Queen beds only had one pillow. The room had no towels or wash cloths. When we asked the front desk for blankets a pillow and towels, he acted like it was a burden and we had to wait 20 minutes. The dresser and table in our room were broken and none of the electrical outlets had covers, the wires were literally hanging out of the walls. There were roaches. I didn't bring my bag in and still ended up finding one in my things when I got home. I would not recommend this hotel to anyone.

YOU PAY TOO MUCH FOR WHAT YOU GET!!! We have learned our lesson, always plan ahead. A quick trip to Houston to see the UIL games and rooms in the area where filling up fast, we wanted it to be close to the stadium because we got out of there so late. We where limited on the hotel to stay in, this place had a reasonable price and good location, if the place was taken care of, the hotel would be a great establishment. It was the dirtiest hotel we have ever stayed in. Also the hotel needs a lot of repairs, while in the room the ceiling was chipping and falling on us while sleeping, and last it wouldn't hurt to bring an exterminator... They have roaches.

No towels or wash cloths in room. Front desk only had towels. No wash cloths. Gross stains on bedding and on sheets. no sheet between the fitted sheet and the comforter. But a sheet on top of comforter... weird. Undesirable people on the property. Several tried to get breakfast and were removed... but these same people were roaming the property, up and down the stairs and walking around on the third floor in the evening and morning. Obvious call girls on the property. Had to wait in line behind housekeepers for breakfast. One made herself 3 waffles. I was told by another guest (who was living there) that I should watch where I park my truck. Thefts were common. Swimming pool light was out of the pool, turned on and lying on the edge of the pool... dangerous. The Office closed at 7pm... before dark and had to talk with night clerk through a security window. Breakfast area not very appetizing. Breakfast was Waffle, cereal or toast. No artificial sweetener or coffee cream. No decaf coffee. I was very disappointed with Travel Lodge. Never again will I stay at travel lodge.

The picture look nice hotel but real so poor service pool dirty water, at the room only one towel at the batroom,not clean every day I never recommend bad expirency for my at this hotel.

I was awaken by bed bugs at 3am. I was moved to another room. The shower was not working in that room. When i asked for a refund they said, no.

The stay in this hotel was horrible and we had to leave right away. There was no emergency cleaning staff and the person at the front desk was not helpful at all. The room was not clean because it had feces on the bathtub and they would not clean it or provide me with another room. I definitely do not recommend this hotel.

I needed somewhere to stay until my apartment was ready. Hotel was decent staff was nice. However hotel is located a little back kinda hidden and lots of the people who stayed there seemed very shady. I was scared before dawn and after dusk I would shut my self in lock the doors. I could here yelling and slamming of doors people running in and out of rooms. Little mexican resteraunt down the driveway was the best thing about this place The Habanero and the Gringo.

This hotel was horrible and I would not recommend this hotel to anyone! I had a terrible experience here the one night I stayed. The first room I was put in smelled like urine and cigarettes (it was a non smoking room), there were stains all over the carpets, drapes, there were no towels, and I found or I should say the bugs found me in the bed. I moved rooms and the second room was barely an upgrade. If you like to party this is the hotel for you because thats what happens here. I was woken up in the middle of the night by loud music and people yelling. They are going through renovations in part of the hotel and the local homeless croud likes to visit to see if they can find a place to stay. Overall... If you can stand staying in a deteriorating poorly managed hotel this is the place for you. I suggest bringing your own sheets and towels for your stay.

Booked hotel to stay for my son's baseball tournament however, after the 1st night my son was too scared to stay here and ended up staying with another teammate at a hotel down the road. The room was not clean and had a terrible smell. I knew this was on the lower end however, had no idea I would have to be scared walking from my car to the room. Hotel entrance was locked down after dark and had to walk around the entire facility in the dark to get to my room. Making a bad situation even worse, when seeing the receipt from the hotel, I noticed travel site charged me 20 more than the hotel charged. Will not use again.

It is located very convenient location but needs some updating. It is a very good value for the money.

nothing special to share.nothing special to share.nothing special to share.nothing special to share.nothing special to share.

the ceiling had water damage and there wasn't enough towels in the room.

Close to the airport, which we wanted. But missing light bulbs, holes in wall, broken furniture and stained bathtub. Breakfast was only sugar cereal and white bread toast.

Everything was ok the staff was pretty nice and the rooms were clean.

I do not have any complaint. I am happy with the experience at the hotel.

9902 Gulf Fwy Houston TX

Stay Express Inn & Suites Houston Hobby Airport is located within a few miles (5 km) of Almeda Mall and Glenbrook Park Golf Course. This 127-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a seasonal outdoor pool. It's near the airport and also near 1940 Air Terminal Museum and Pasadena Little Theatre.


Rooms

All 127 rooms feature coffee makers, free local calls, and ironing boards. TVs come with satellite channels, and free WiFi keeps guests connected. Hair dryers are also included.


Property features

Guests of Stay Express Inn & Suites Houston Hobby Airport enjoy access to free WiFi in public areas, conference space, and a seasonal outdoor pool. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. This hotel also has express check-in.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Room, 1 King Bed, Non Smoking, Kitchenette

King 1 | Sleeps 3

Guest reviews for Stay Express Inn & Suites Houston Hobby Airport

Everyone (6) Couples (35) Business (56) Family (52) Other (23) Friends (10)
5

great room

Everyone

I had no issues with my stay all was well. I is a nice hotel.

By , from alexandria on Mar 8, 2017

1

weekend get-a-way with family

Everyone
One of the many.

This was absolutely my worst hotel experience ever. There's caution tape all over the outside of the vicinity so the place looks like a huge crime scene instead of a hotel. Infested with roaches! (No exaggeration) And to top it all off the refrigerator was not cleaned previous to our arrival and still filled with old food and roaches. After filing a complaint with the hotel staff and "Orbitz", I was informed hotel management had denied a refund despite the filth I endured. I wouldn't recommend this place to my worst enemy.

By , from New Orleans, LA on Jan 17, 2017

2

time required before returning

Everyone

First I would like to preface this with the fact that I only stayed one night and they are currently under going remodeling which may result in fixing the problems I had. To begin with it was really difficult to find the entrance to the hotel. After securing my room key and going into my room I found that the lightswitches in the room did not work (bathroom and bedside lamps did though). The heater also was broken, it would regulate the room it was blowing hot air into the room until you turned it off. The only other problem I found, and is why the rating is so low, is I saw many ants inside the room and I am terrified of ants.

By , from Dallas, TX on Dec 28, 2016

2

very run down room

Everyone

Dirty floor, water dripping through the ceiling from the upstairs air conditioner, water on floor because of water from my room s air conditioner, mouldy ceiling over the shower.

By on Oct 19, 2016

2

i guess it worked for the price.

Everyone

The room was homey and smelled like fabuloso, until you turned on the air conditioner. It had black mold in the unit and in the bathroom. The towels were clean as well as the sheets. The bed was hard and springy. The door locked but had no deadbolt. With tax I paid 42$ so I guess its a step up from motel 6. The staff was nice. The hard a pool open for guests.

By , from Houston Tx on Sep 26, 2016

1

horrible

Everyone

Absolutely disgusting. Our room was dirty, I'm pretty sure it hadn't been cleaned since the people before us left. There were ashes all over the beds, stains on the sheets and the toilet was so gross that I had to squat. Our beds had no blankets besides a flat sheet, and each of the Queen beds only had one pillow. The room had no towels or wash cloths. When we asked the front desk for blankets a pillow and towels, he acted like it was a burden and we had to wait 20 minutes. The dresser and table in our room were broken and none of the electrical outlets had covers, the wires were literally hanging out of the walls. There were roaches. I didn't bring my bag in and still ended up finding one in my things when I got home. I would not recommend this hotel to anyone.

By , from Houston TX on Apr 4, 2016

1

football trip to houston

Couples

YOU PAY TOO MUCH FOR WHAT YOU GET!!! We have learned our lesson, always plan ahead. A quick trip to Houston to see the UIL games and rooms in the area where filling up fast, we wanted it to be close to the stadium because we got out of there so late. We where limited on the hotel to stay in, this place had a reasonable price and good location, if the place was taken care of, the hotel would be a great establishment. It was the dirtiest hotel we have ever stayed in. Also the hotel needs a lot of repairs, while in the room the ceiling was chipping and falling on us while sleeping, and last it wouldn't hurt to bring an exterminator... They have roaches.

By on Dec 21, 2015

1

awful experience

Families

No towels or wash cloths in room. Front desk only had towels. No wash cloths. Gross stains on bedding and on sheets. no sheet between the fitted sheet and the comforter. But a sheet on top of comforter... weird. Undesirable people on the property. Several tried to get breakfast and were removed... but these same people were roaming the property, up and down the stairs and walking around on the third floor in the evening and morning. Obvious call girls on the property. Had to wait in line behind housekeepers for breakfast. One made herself 3 waffles. I was told by another guest (who was living there) that I should watch where I park my truck. Thefts were common. Swimming pool light was out of the pool, turned on and lying on the edge of the pool... dangerous. The Office closed at 7pm... before dark and had to talk with night clerk through a security window. Breakfast area not very appetizing. Breakfast was Waffle, cereal or toast. No artificial sweetener or coffee cream. No decaf coffee. I was very disappointed with Travel Lodge. Never again will I stay at travel lodge.

By on Sep 11, 2015

1

my trip

Singles

The picture look nice hotel but real so poor service pool dirty water, at the room only one towel at the batroom,not clean every day I never recommend bad expirency for my at this hotel.

By on Aug 24, 2015

1

worst night ever

BusinessTravelers

I was awaken by bed bugs at 3am. I was moved to another room. The shower was not working in that room. When i asked for a refund they said, no.

By on Aug 23, 2015