Big disappointment.
The pool was closed their in the middle of renovation I has to ask for another room the 1st room bathroom tub and floor was full of hair stained comforter as well the main entrance door DOSENT work we had to slide the door open ourselves in and out
Not the best hotel but the most affordable place for a quick stay overnight. If you want luxury towels and bedsheets, this is not your hotel. It provides basic needs, no tv and some unfinished flooring work in the bathroom. I gave it good review because i did not have any big issues during the stay.
maybe some furniture and room looks clean, but we kill 5 cockroaches and even on hairdryer net find one cockroach body after my wife finish her hair drying
Got there receptionist had the phone with her while checking in the guests, talking about sexual content, had her "friends" staying at the hotel with dark liquor on the desk, and much more to say when she lied to the customers that there weren't reservations in order for her to have us call our third party agency (orbitz). Orbitz spoke with the manager and the reservations were there. The staff/ receptionist they have on duty seems to be scamming customers by lying about them not having a reservation in order to have you believe orbitz never made the reservation and to have the hotel keeps the money (because they dont refund). The manager checked the cameras and thats how I was able to get a refund, but I wasn't the only person she did that too.
I never stayed at OYO...i made a reservation online & when i got there the lady at front desk said The elevator was BROKEN & my room was on the 4TH FLOOR - she said i was entitled to a refund if i didnt waNt to stay there. Now OYO wont refund my $53. -- I will never spend $$$ at ANY OYO ever again -- unbelieveable the amount of emails & phone calls ive made this week trying to get my $$$ back#!!
It was dirty cigarette burns all around the room the curtains were hanging off the rodes
I didn't like anything about it, I tried contacting you about it but I don't see a number. I tried to cancel and couldn't contact anyone
I didn't like anything about this hotel it was the worst place I have ever stayed so I didn't stayed i had to fine another hotel for my stay
This place should be burned to the ground. Most of the Lights didn’t work and the phone to call the front desk didn’t work. Also in the room, roaches bugs everywhere. Super cheap thought how bad could it be. Well I learned never again to go cheap on a hotel. I’ll pay to stay someplace clean. Burning my belongings before I go home.
Building was in terrible shape, staff was immensely unhelpful.
Smelly, broken everything, felt like a haunted hotel
U pay for reservations and they sold my rooms, l had to search somewhere else abd spend more money and they charged my card and l haven't gotten my money back
Roches nasty no nothing ppl should stay away from this location
very bad odors in the room, dirty halls. rude staff.
The floor on the restroom was dirty and the sink was dirty also
Located in Northside, Rodeway Inn Houston North Greenspoint is within a 10-minute stroll of sights such as North Houston Bike Park and Greenspoint Mall. This 93-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you on weekends from 7:00 AM to 9:30 AM.
Guests can expect free WiFi and 43-inch Smart TVs with cable channels. Bathrooms have hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are other standard amenities. Housekeeping is available on request.
Guests staying at Rodeway Inn Houston North Greenspoint enjoy an outdoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Additional amenities include a computer station, laundry facilities, and a vending machine.
Big disappointment.
The pool was closed their in the middle of renovation I has to ask for another room the 1st room bathroom tub and floor was full of hair stained comforter as well the main entrance door DOSENT work we had to slide the door open ourselves in and out
Not the best hotel but the most affordable place for a quick stay overnight. If you want luxury towels and bedsheets, this is not your hotel. It provides basic needs, no tv and some unfinished flooring work in the bathroom. I gave it good review because i did not have any big issues during the stay.
maybe some furniture and room looks clean, but we kill 5 cockroaches and even on hairdryer net find one cockroach body after my wife finish her hair drying
We are sorry to hear this, Yen-Kuang! Thanks for notifying this concern to us and we do understand your disappointment in this regard. However, we have duly noted your feedback to ensure better services in the future. Regards, Amina!
Got there receptionist had the phone with her while checking in the guests, talking about sexual content, had her "friends" staying at the hotel with dark liquor on the desk, and much more to say when she lied to the customers that there weren't reservations in order for her to have us call our third party agency (orbitz). Orbitz spoke with the manager and the reservations were there. The staff/ receptionist they have on duty seems to be scamming customers by lying about them not having a reservation in order to have you believe orbitz never made the reservation and to have the hotel keeps the money (because they dont refund). The manager checked the cameras and thats how I was able to get a refund, but I wasn't the only person she did that too.
Hi, Shannelle! We never want any of our guests to face this kind of problem. Since we understand the kind of hassle faced by our guests, we are apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Amelia.
I never stayed at OYO...i made a reservation online & when i got there the lady at front desk said The elevator was BROKEN & my room was on the 4TH FLOOR - she said i was entitled to a refund if i didnt waNt to stay there. Now OYO wont refund my $53. -- I will never spend $$$ at ANY OYO ever again -- unbelieveable the amount of emails & phone calls ive made this week trying to get my $$$ back#!!
Apologies for the problems you had faced! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
Thanks for the positive rating. Hope to welcome you again soon. Regards, Amelia.
It was dirty cigarette burns all around the room the curtains were hanging off the rodes
Hi, we sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Harry
Hi, we regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Alex
Hi, thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, Mike
Hi Huan, Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Jon