Mandatory $50 "cash-only" deposit at check in, bad condition of rooms, lack of cleanliness, staff absent from front desk during check in for 10-15 min, twice saw security patrols during my couple of days stay, must be a troublesome place. I have stayed in relatively inexpensive hotels/motels and had better experience. Wish I had selected a different similarly priced hotel.
Beware - the extra $$ you pay at the property they want in CASH. In the app it says nothing about that. To top it off, they don’t even know where the nearest ATM is. I was tired and frustrated and just wanted to lay down. I ate the non-refundable charge and went to the hotel just down the street
Room was not clean. Towels were dirty. When asked for clean towels, the employees were first reluctant to change, then they were rude. Don’t stay there even if they offered $10 per day.
Badly needed upgrading. Bathroom was older and very musty smelling.
Unfortunately stayed at Oyo Plainfield. Only enjoyed the bed and ac.
don't recommend place was very dirty unsafe the room door wouldn't lock , smelled mood dirty everything was falling nasty bathroom checked out same day
My husband killed six roaches. Floors coming up. No hot water at all we were told to wait thirty min for water to work. Discussing and rude workers
The property has A LOT of very questionable activity outside. We arrived around 3:00pm and there were numerous people (appearing to be doing drug deals and perhaps sexual things) in various areas of the parking lot. Along with 1 HFD ambulance upon arrival then another arriving before we could leave after TRYING to CANCEL our reservation, because the property is not safe in our opinion!!!!! We DO NOT recommend this property or any other OYO after researching these "self proclaiming hotels". They do not equate even to a motel more like a truck stop or a brothel.
It was good staff excellent on wjat you need saltayingnthere 3 weeks now
Staff was great. Room service offered everyday. Clean room, would stay again.
The property was nothing as it advertised on your site. No vending machines one sheer on the bed no towels. This place was like it was infested with peddlers and rift raft. Like a roach motel. The room was not clean and had paraphernalia on the tables and the person that was in the room before me came back to retrieve his stack of drugs.. I will never go there or anywhere like that. You get what you pay for at there rate. I didnt feel safe there at all leaving my girlfriend alone and 3 different occasions someone knocking on the door. I requested my refund and had to wait from 5am til almost 2pm and the manager to be there at 8 didnt show up til 11 am and didnt want to refund my cash payment. Thia was very unproffessional to say the least and very poor quality.
Hats off to this staff. They are really friendly and understanding people
Quick check in however the bathroom was disgusting
Roaches on the walls ,hair in pillows ,hair in shower dirty dirty hotel rooms
Nice rooms and staff. The a/c works. Yes and yes yes yes yes
Located in Memorial within a 15-minute walk of TopGolf Houston, OYO Hotel Houston Katy Freeway is within a few miles (5 km) of Bear Creek Pioneers Park. This 135-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include microwaves, phones, and desks.
OYO Hotel Houston Katy Freeway features free WiFi in public areas and a vending machine. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests.
Mandatory $50 "cash-only" deposit at check in, bad condition of rooms, lack of cleanliness, staff absent from front desk during check in for 10-15 min, twice saw security patrols during my couple of days stay, must be a troublesome place. I have stayed in relatively inexpensive hotels/motels and had better experience. Wish I had selected a different similarly priced hotel.
Beware - the extra $$ you pay at the property they want in CASH. In the app it says nothing about that. To top it off, they don’t even know where the nearest ATM is. I was tired and frustrated and just wanted to lay down. I ate the non-refundable charge and went to the hotel just down the street
Room was not clean. Towels were dirty. When asked for clean towels, the employees were first reluctant to change, then they were rude. Don’t stay there even if they offered $10 per day.
Badly needed upgrading. Bathroom was older and very musty smelling.
Hi, Hector! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia
Unfortunately stayed at Oyo Plainfield. Only enjoyed the bed and ac.
Hi, Adriene! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!
don't recommend place was very dirty unsafe the room door wouldn't lock , smelled mood dirty everything was falling nasty bathroom checked out same day
Sorry for the inconvenience, Jaire! Please consider the issue of cleanliness as an off case, as this is one of our basic requirements to serve our guests. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Jane!
My husband killed six roaches. Floors coming up. No hot water at all we were told to wait thirty min for water to work. Discussing and rude workers
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Noah
The property has A LOT of very questionable activity outside. We arrived around 3:00pm and there were numerous people (appearing to be doing drug deals and perhaps sexual things) in various areas of the parking lot. Along with 1 HFD ambulance upon arrival then another arriving before we could leave after TRYING to CANCEL our reservation, because the property is not safe in our opinion!!!!! We DO NOT recommend this property or any other OYO after researching these "self proclaiming hotels". They do not equate even to a motel more like a truck stop or a brothel.
Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta
Apologies for the problems you had faced, Sukalyan! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim