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Memorial Inn and Suites

2.0 out of 5.0

Recent guest reviews

inexpensive but old and in significant disrepair. cigarette smelling long corridors with no outside ventilation and shabby carpeting. no elevator for second floor. poorly lit rooms. nowhere to sit in the room other than the bed. murky pool water.

The overall quality of the hotel was not to my satisfaction the room cleanliness and updates were very bad also the tub in the room needed to be reglazed completely something that does not cost a lot but you can tell based on ownership there are just there to make whatever money they need to

Hotel is horrible. Beds are horrible, uncomfortable and old. Make it simple for you. Pay more and stay somewhere else.

Door wouldn't shut properly. Beds were tiny and uncomfortable. Old cigarette butts in the room. Overall, very disappointed.

Just a average hotel, stay over night and we are not that happy for this place.

Very old two story property with no elevator in nice location. Needs attention to details as phone was dead, no clock and lamp on computer desk was inoperative. Clean enough and priced right.

POSTED RATES WERE LOWER THAN QUOTED AND BILLED RATES. STAFF DID NOT UNDERSTAND ABOUT STATE LAW AND POSTED RATES. MOST OF STAFF DOES NOT SPEAK ENGLISH ENOUGH TO RESOLVE ANY ISSUES. FREE INTERNET IS GREAT, IF YOU WANT TO GET HACKED.

Overall very poor experience. Bed and bathroom were old and in disrepair. I would not even give this hotel one star.

old hotel, where you see that it should be renovated. Poor breakfast, frontdesk people not friendly. But if you are looking for a motel not to expensive...

The best part of this hotel was its location. It was located directly of I-10 and close to the Energy Corridor for work and decent places to eat, e.g. CityCentre. The staff was friendly. But, the rooms were old and the amenities were a bit dated. Good for a short business trip.

I was in town on business and chose to go a little cheaper than usual. I definatly got what I paid for, the bed was like cardboard it was so old, the place had a bad smell, the room was tiny, and still had the original 1950's style decore including the lamps and 20" T.V.. The bathroom had a 3ft tub so you could only shower. There were no ammenties (i.e. wi-fi in the rooms, exercise center, or lounge). The only good things included: the rooms were clean and there was little noise because noone else stayed there. Based on previous trips it is worth paying extra and getting a newer hotel that offers some ammenties that are essciantial for travelers such as myself.

The plaster was peeling on the wall and the TV was on a fan type stand. Not at all what is pictured on the internet.

I stayed here to relax for one night on my cross country trip. The price was great and the location was right off the highway. But the room was extra tiny especially the bathroom. The worst thing was carpenters making a huge racket. It was as if they were banging right next to my head it was extremely loud and I couldn't sleep.

The location was good. Easy on and off I-10, close to IKEA and other shopping. Very old rooms and the door to our room leaked when it rained.

I stayed here for a weekend trip to Houston, and found that the staff was pretty rude (on the phone when I called beforehand to confirm my reservation), the room was small, and the bathroom looked like it would never be clean again. It was ok for the weekend, but I will definitely not book this place again.

Not good at all.

The man who works at the desk is very unhelpful. He can't give the correct location of the hotel even we had called two times. The third time that we had a local store's employee made the phone call, and we got a wrong direction. What kinds of training that he has? In addition. We just rec'd our credit card bill today and we realized that he had charged us $44.51 (on Aug. 12). and we had also been charged $57.94 by Orbitz (we made our reservation thru them). That means we got a double charge. Could you please help me to credit one of the charge back to my credit account. Thank you very much.

ROOM WAS POORLY MAINTAINED: CARPET BASED PEELED OFF. WALLS DIRTY. TUB-SHOWER VERY DIRTY. FURNITURE IN POOR CONDITION

9535 Katy Fwy Houston TX

Located in Hedwig Village within a mile (2 km) of Memorial City Mall, Memorial Inn and Suites is within a few miles (5 km) of other popular sights such as Town and Country Village. This 115-room motel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Marq*E Entertainment Center is also a short drive away.


Dining

Free continental breakfast is included with your stay.


Memorial Inn and Suites's 115 air-conditioned rooms provide coffee makers. Guests can expect to find free WiFi and TVs with cable channels. Hair dryers are also included.

Rooms


Memorial Inn and Suites features an outdoor pool, free WiFi in public areas, and a seasonal outdoor pool. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. This motel also has laundry facilities.

Property features

Room options

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Memorial Inn and Suites

Everyone (1) Business (7) Couples (1) Family (2) Other (4) Friends (3)
2

very basic

Everyone

inexpensive but old and in significant disrepair. cigarette smelling long corridors with no outside ventilation and shabby carpeting. no elevator for second floor. poorly lit rooms. nowhere to sit in the room other than the bed. murky pool water.

By on Jul 30, 2016

1

business trip

BusinessTravelers

The overall quality of the hotel was not to my satisfaction the room cleanliness and updates were very bad also the tub in the room needed to be reglazed completely something that does not cost a lot but you can tell based on ownership there are just there to make whatever money they need to

By on Oct 16, 2015

1

worse hotel ever

Singles

Hotel is horrible. Beds are horrible, uncomfortable and old. Make it simple for you. Pay more and stay somewhere else.

By on Apr 6, 2015

1

not very good rooms.

GetawayWithFriends

Door wouldn't shut properly. Beds were tiny and uncomfortable. Old cigarette butts in the room. Overall, very disappointed.

By on Mar 2, 2015

3

stay over night .

GetawayWithFriends

Just a average hotel, stay over night and we are not that happy for this place.

By on Oct 21, 2014

2

okay for price;justt barely

Singles

Very old two story property with no elevator in nice location. Needs attention to details as phone was dead, no clock and lamp on computer desk was inoperative. Clean enough and priced right.

By on Jul 31, 2014

1

stay here if you want to get ripped off

BusinessTravelers

POSTED RATES WERE LOWER THAN QUOTED AND BILLED RATES. STAFF DID NOT UNDERSTAND ABOUT STATE LAW AND POSTED RATES. MOST OF STAFF DOES NOT SPEAK ENGLISH ENOUGH TO RESOLVE ANY ISSUES. FREE INTERNET IS GREAT, IF YOU WANT TO GET HACKED.

By on May 10, 2013

1

memorial inn

BusinessTravelers

Overall very poor experience. Bed and bathroom were old and in disrepair. I would not even give this hotel one star.

By on May 9, 2013

2

for the price

Singles

old hotel, where you see that it should be renovated. Poor breakfast, frontdesk people not friendly. But if you are looking for a motel not to expensive...

By on Mar 11, 2013

2

decent hotel for a busy week in houston

BusinessTravelers

The best part of this hotel was its location. It was located directly of I-10 and close to the Energy Corridor for work and decent places to eat, e.g. CityCentre. The staff was friendly. But, the rooms were old and the amenities were a bit dated. Good for a short business trip.

By on May 4, 2011