Fairfield Inn & Suites Houston I-45 North2.5 out of 5.0
Recent guest reviews
Taylor who worked the front desk tonight is amazing!!! She gave great customer service! I was dehydrated and in desperate need of water and she hooked me up with a cold bottle instantly! Overall service here has been great but Taylor is definitely my favorite person!!! Make sure she knows how much I appreciate her! And give her a raise!
Amazing people at the front desk. Taylor is really sweet! Definitely will recommend! They have lots of options for breakfast. The pool area is clean and thats not something you see often! Keep it up Fairfield!
I loved the atmosphere at the Fairfield Inn. Everyone was so pleasant and courteous. My room was excellent, the bathroom was clean and the bed was very comfortable. The complimentary breakfast was great. Staying at the Fairfield Inn and Suites was such a pleasant experience.
Fair amount of parking and the hotel was clean. The beds and pillows we're not very comfortable but was good enough for a one night stay. The complimentary breakfast was ok, nothing special but at least there were a few options. Sausage was good and the staff was friendly, but they were out of scrambled eggs and milk for some time.
Awful. Roach crawled across my foot. Coffee never ready. Was adequate in terms of cleanliness. Front desk staff rude and mixed things up. One guest was given keys to an occupied room. Keys didn't work to several rooms. Got billed for 2 items on marketplace and I never bought a thing. I arranged this for a group of business people and I expected Marriott to provide quality service but that was not the case in this instance.
As a Marriott Rewards member, I am accustomed to having points for my stays appear on my account within about 3-5 days after my stay. For my stay in mid April, the follow-up bill showed up in my email more than two weeks later, and then the points posted to my account about three weeks later. Not impressed with that. For the hotel, it's conveniently on a side road a block away from the FM 1960 and I-45 intersection, making it convenient to access without highway noise. The room was clean, the bed comfortable and the included breakfast acceptable. Balances out to an average evaluation.
Stayed one night here on our way back from Honduras. Close to airport so shuttle was very handy. Shuttle was not sitting there when we arrived but after a while it did show up and the driver was gracious and helpful. Room was basic but clean and location was quiet. The hotel is kind of attached to another so it is in the back and hard to see if you are driving there....not an issue if you take shuttle. The continental breakfast was very convenient and the gratis wifi. All in all...we would definitely stay again if passing through.
The carpet has been replaced in the rooms and halls and there was new furniture in the room. The TV was great, very crisp picture. The hotel was very clean. We had a frig and microwave in our room. Lidia, the front desk person, went out of the way to make sure our stay was enjoyable. She made suggestions on places to go. The breakfast buffet in the morning was also a plus. We will definitely stay here again.
Stayed this week for one night with my family. Smell in my room was terrible. We got a basic room without a microwave or a fridge. I expected a better room. As a Silver Member Elite I'm really disappointed.
The was the first suites hotel that I have stayed in without a microwave or a fridge. The service was okay but the hotel should remove the word suites from its name of step it up. The ac unit was very loud and I seen a few spider webs in the corner of the floor. The full breakfast was very good and the attendant was very attentive.
Reviews from Trip Advisor
56% of guests recommend this hotelTotal of 44 reviews