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Extended Stay America - Houston - I-10 West - CityCentre

2.5 out of 5.0

Recent guest reviews

I was to have a non-smoking room but it reeked of smoke. No coffee pot or dishes (glasses) in an efficiency room. Had to request remote for the TV. Room was low priced but there was not a single extra amenity. Not worth the savings. The staff was very courteous.

Short stay, we had a customer to visit on the same road. This was a very convenient location. No complaints.

Smelly room with a bathroom fan that was so noisy that you couldn't have the bathroom light on.

it was good enough for one night. There were some stains on the carpet that I covered with pieces of paper so I wouldn't step on them. Doesn't have a blow dryer so I was happy I took mine. Other than that, it was ok. The thing I didn't like is that you have to pay for internet.

had a nice time. was nice to have coffee in miy own room.

Shop. No Same

box spring had blood on it. floor was stained and dirty. rack to hang clothes broken. bed was horrible to sleep on. bad picture on tv and not enough channels. outside had trash cans full and still full when left. no wifi.

not as advertised. I asked for non smoking room, I got smoking room. I have ask for change and they refused. Talking abount unprofessional staff, it's very bad experience. I will never stay at ESA. they did not even clean my room.

I stayed here for about 60 bucks total, however i only slept here. I didnt hang out, this wasn't vacation. so personally, the walls needed some paint. but everything I needed, they had. check in and out was a breeze. I'd stay here again.

NA

The staff attitude ranged from perfunctory politeness to very polite and helpful and that was probably the best aspect of the hotel. The front desk does close in the late evening, however. The room was sufficiently clean and roomy although the bed and pillows was not particularly comfortable, the worst aspect of the stay, although hardly terrible. The kitchenette was very nice to have. The hotel was eerily quiet - I only saw a couple other guests in the lobby area during a couple days stay and none on my floor. The building shows a little age, but is in fine shape - the hallways were a little on the dim side - I would have preferred them to be a bit brighter. The hotel is not in a particularly great area of Houston, but you're not going to find anything in the Katy Freeway area that is. That said, I thought the security precautions for the hotel were better than many in the area. Overall, a pretty serviceable location, better than many in the area, although it's just really a place to hang your hat for a few days.

11175 Katy Fwy Houston TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located in Memorial, Extended Stay America - Houston - I-10 West - CityCentre is within 2 miles (3 km) of sights such as Town and Country Village and Edith L. Moore Nature Sanctuary. This 110-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking. It's also near Lakeside Country Club and Memorial City Mall.


Dining

Start your day off right with a free continental breakfast offered each morning.


Rooms

The 110 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.


Property features

Renovated in 2012, Extended Stay America - Houston - I-10 West - CityCentre offers free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables.

Room options

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Extended Stay America - Houston - I-10 West - CityCentre

Everyone (1) Business (4) Couples (1) Family (3) Friends (1) Other (1)
2

cheap rate but so is the hotel

Everyone

I was to have a non-smoking room but it reeked of smoke. No coffee pot or dishes (glasses) in an efficiency room. Had to request remote for the TV. Room was low priced but there was not a single extra amenity. Not worth the savings. The staff was very courteous.

By , from New Orleans on Dec 14, 2016

5

biz trip

BusinessTravelers

Short stay, we had a customer to visit on the same road. This was a very convenient location. No complaints.

By on Jan 7, 2015

1

smelly and noisy

BusinessTravelers

Smelly room with a bathroom fan that was so noisy that you couldn't have the bathroom light on.

By on May 13, 2013

2

good for a short stay

GetawayWithFriends

it was good enough for one night. There were some stains on the carpet that I covered with pieces of paper so I wouldn't step on them. Doesn't have a blow dryer so I was happy I took mine. Other than that, it was ok. The thing I didn't like is that you have to pay for internet.

By on Nov 10, 2010

4

nice && quiet

BusinessTravelers

had a nice time. was nice to have coffee in miy own room.

By on Aug 9, 2010

5

great stay. staff is great

Families

Shop. No Same

By on Jul 1, 2010

2

places first and last

Families

box spring had blood on it. floor was stained and dirty. rack to hang clothes broken. bed was horrible to sleep on. bad picture on tv and not enough channels. outside had trash cans full and still full when left. no wifi.

By on Jun 27, 2010

1

the worst hotel i been in.

BusinessTravelers

not as advertised. I asked for non smoking room, I got smoking room. I have ask for change and they refused. Talking abount unprofessional staff, it's very bad experience. I will never stay at ESA. they did not even clean my room.

By on Jan 29, 2010

4

no complaints

Couples

I stayed here for about 60 bucks total, however i only slept here. I didnt hang out, this wasn't vacation. so personally, the walls needed some paint. but everything I needed, they had. check in and out was a breeze. I'd stay here again.

By on Dec 28, 2009

3

hospital visit

Families

NA

By on Dec 2, 2009