Comfort Inn East2.5 out of 5.0
Recent guest reviews
This was a quick overnight while passing back through Houston. Room was ready when we arrived, was clean and the bed was comfortable. In an industrial part of town, but had no issues, bathroom was clean and would stay again for a quick overnight.
I love staying at comfort inns because of their excellent employees and service. This one is another example of great customer service oriented hotel. Very close to a seafood restaurant with a funny name Mambo seafood, don't let the name fool you ,service, menu, taste and pricing you won't find nowhere else. Thank you
This is a good value in the Houston area with lots of restaurants in close proximity.The hotel has updated rooms,with WIFI a business center, exercise room, outdoor pool, and a hot breakfast at a reasonable price.
I feel the hotel is in a great location . (not so good part of town , still good and safe) For food locations. There are multiple places to eat close to the hotel. The customer service is great at this hotel . They are currently remodeling and improving. When in Houston, it's were i always stay.
Riccardo checked us in. He was very nice. He gave us a great rate; substantially better than AAA. We even got "welcome" refreshments for being choice rewards members. The hotel has easy access. They are in the process of tenovation. The new rooms are very comfortable and clean.
Lovely property even while some remodeling was on going. Staff just could not do enough to be accomodating. The place is clean, located on I 10, and there is a super restaurant you can walk to just through the gate in the parking lot. We will keep this one on the top of our list for when we travel through Houston again.
This hotel is a nice, somewhat average hotel that is perfect for a quick overnight stay. The hotel is being renovated, so the upstairs was unavailable. The downstairs rooms have already been renovated. Our room was a king bed suite with a pullout coach. The bed was firm and comfortable and the showers were hot. The room was clean and functional (my one small complaint is that the electrical outlets and the flat screen TV did not have any USB power connections). The staff is very friendly -- our first room reeked of cigarette smoke (despite being a non-smoking room) and the staff was apologetic and switched us to a different room). The breakfast was good -- had biscuits and gravy with sausage. This is by no means a luxury hotel, but it is a very good place to crash at the end of the day.
As of this review's date, they are redoing large portions of the hotel, so keep that in mind. It is right off the interstate. We stayed on our way to Florida and on our way back, so 2 nights total that we booked well in advance for a slight discount. Our main complaint with this location was a leaking bathroom ceiling the first night. There was a slight but consistent water drip from the top of the bathroom ceiling in our first-floor room. We called the front desk and they said they would go upstairs and check on the second floor to make sure there wasn’t any water actually running upstairs. In the morning, we awoke to a puddle in the bathroom. At checkout, I mentioned the leak again to the desk. They apologized and promised they would mark the room as out of service so nobody else would get it. About 7 days later on our way back from Florida, we checked in again and they wanted to give us the exact same leaky room. I reminded them about the leak and they said it must have been fixed by now, because the room was coming up as active. I still asked for another room, because I doubt they had cleaned up and replaced all the water damage, mold, mildew, and whatever else was in the ceiling in only 7 days. They were nice enough to give us a different room on the other side of the place. Otherwise, here are some pros: nice lobby, well-lit parking area, luggage carts, elevator, nice mini fridge coffee microwave setup with newer appliances, fridge cooled well, decent window air conditioner, alright toilet and shower, 32 inch flat screen TV with many Directv channels and special remote control, average free Wifi, charging outlets right next to the beds on the lamps, good curtains, good sound proofing, great electric door locks and 2 extra manual locks inside rooms, good beds with good sheets, plenty of pillows, average towels, decent toilet paper, good breakfast. Some cons: big stains of varying colors all over the light green carpet (in both different rooms), cheaper plastic toilet seats, slight shower drain clog, sinks are across the walkway from the bathroom not in it, average room furniture, ceiling water leak. Breakfast had microwaved sausage, bacon, and eggs kept warm, along with donuts, muffins, bagels, biscuits with hot gravy, toast, a few cereals, juices, coffees, yogurts, and fresh fruit both mornings we were there, about as nice as one could expect from this hotel company. Get to breakfast as early as you can stand it, because it gets crowded by the end. For more info and pictures, see the Internet. The neighborhood is a bit sketchy, as a police officer was present in the lobby our first night, then sat in her car right outside the main doors a long while doing her report. About what, we don’t know. Just 1 block away, we saw so many police cars speeding up and down the main boulevard in all directions, sometimes in pairs, while we ate. Plenty of questionable people walking around, too. Be careful. All this being said, we are privileged members of this company, they admitting to knowing this because they had a free “thank you” snack for members, and these were the rooms we were given. Based on the above, I cannot recommend this location, unless it’s really close to where you physically need to be and/or you have a ton of discounts.
COMFORT INN EAST HOUSTON – 1016 Maxey Road, Houston, TX 77015; 713-455-8888 We spent the night of 11.14.14 at this excellent hotel. For those travelers who need to stay in east Houston for easy access to I-10, this hotel is a great choice. We were greeted by a friendly staffer who gave us a goody basket. When I asked for a glass of milk, he kindly brought me one. The lobby was attractive, well lit with security cameras easily seen by the office staff. We had a room with 2 queen beds that had comfortable mattresses, lots of fluffy pillows, clean sheets, and comfy blankets. The room was large with a corner closet; lots of wall outlets; two chairs; nice desk with Wi-Fi connections; two lamps with plug-in outlets and alarm clock; large piece of furniture that had ample tabletop space, flat-screen TV, dresser drawers; microwave oven/refrigerator; large bathroom shower with hand-held shower sprayer, gripper tapes in bottom of shower, halo shower curtain, a number of large towels/hand towels/washrags, ample room around sink. The free breakfast was excellent with sausage, eggs, bacon, waffles, scrambled and hard-boiled eggs, juices, cereal, fruit, muffins, donuts, biscuits/gravy, yogurt, 2% and whole white milk, coffee, hot-chocolate. Checkout was a snap with a friendly staffer wishing us well on our trip.
We took a trip this past weekend to visit relatives and our son recommended the Comfort Inn hotels. We had not traveled outside our city in awhile and had to get familar with the Houston area and weren't especially impressed with the area, but this was the closest comfort inn (that had rooms available) to our Pasadena destination. I read a bunch of online reviews before I made a final decision and because we were only going to stay one night, decided to give it a try. Wow, we were pleasantly surprised! It was quiet, I felt safe and secure and the staff went out of their way to help us > I brought a bottle of wine and realized we had not brought an opener. I thought well nothing ventured, nothing gained, and decided to ask the front desk staff if by some chance they had one. To my surprise, Tania was able to get one for us, lol, and it made our evening! The bed was so wonderful we slept in the next day missing the free waffle/egg breakfast that was to be served, oh well!! The internet was so easy to get onto, and although we don't watch much TV, it did have a huge number of channels to watch. There was plenty of hot water and it was clean. I love the little packaged candies on the bed when we arrived and also in the lobby, nice touch. When we come back to the area in the future, we intend to stay here again, and at less than half the price of the LQ we were originally going to book with, it made it all that much better!!!
Reviews from Trip Advisor
93% of guests recommend this hotelTotal of 24 reviews