Americas Best Value Inn & Suites - Downtown2.0 out of 5.0
Recent guest reviews
I tried to cancel my hotel reservation a week in advance, but after hours of trying, I still have no idea how to cancel it. I called the front desk at this location, and the employee was rude and unhelpful. He directed me to call Vantage Hotels, and none of their customer service lines were open. I've left several voicemails and have been hung up on with their customer service. Stay far away from this chain of hotels.
This location of ABVI is one of the best I've stayed in. Updated rooms, soft towels, clean all around, friendly staff. Located near the Heights and close to Downtown, it's great for visiting all that Houston has to offer.
Room was nice and clean.The outside is ugly but the rooms are nicely modern.Front desk was ok in service. Right next to I-45 but I didn't feel it was too loud as others have said.Beds were comfy.I was expecting 2 queen beds,but they were the smaller full size beds. My two complaints are that the wifi never worked as others have stated,which did not make my 13 yr old happy. Also I left my prescription glasses in the room,and when I called the next day they had no clue and they weren't turned in by the cleaning ladies.Maybe they were thrown away? Not bad if you just need a decent cheap place to stay for the night.
While a budget/economic hotel, the rooms are updated and modern, well appointed, clean and the friendliest staff! Obvious that owner re-invests in this hotel! Have stayed there each annual visit and look forward to my return next year!
I needed a good cheap overnight hotel for a night stay in Houston and chose America's Best Value Inn & Suites. The location was convenient and right off the highway I-45. Very convenient location near downtown Houston. Quick check in when i arrived, good Wi-Fi and fair breakfast in the morning. Overall, it was a decent place for a quick stay.
Had a great time staying here!! Good furniture, nice decorations, clean rooms, polite staff. Great deal for what you pay. Had food delivered to me via GrubHub. The room was beyond my expectations!! I even liked the paint on the walls!
Clean rooms front office staff nice and accommodating. I stay here often. I hope that they keep up the good work and their property. I was there with my 2children I felt safe. Thanks. Very convenient to downtown and very accessible to the freeway. When a hurry they offer a quick breakfast.
rior to coming to Houston, I called the hotel and asked for a non-smoking room. When I entered the room, besides the smoke, I noticed, the lock was broken, the refrigerator was rusty at the bottom, the main and bathroom doors needed painting, the telephone in the room did not work and I had to move the microwave to another area of the room to use it. (The microwave was not plugged in). I went back to the manager and asked for another room. The response was that they were completely booked and if there is a non-smoking room available, my roommate and I would like a non-smoking room. I explained I called previously and requested a non-smoking room and was told I would have one. Once I checked in, the story changed. On the third day, my roommate and I were moved to another room. The room looked much better; however, there was a ceiling fan that looked like it was not cleaned. I also saw uncovered mattresses outside. I would hate to think that these mattresses are used as cots in the rooms. The pictures on the website were deceiving. If I had a choice, I would have gone to another hotel. Attached are pictures of room 214. I hope corporate office does an investigation and make management accountable.
Absolutely the worst room I have attempted to stay in a very long time. The room was extremely dirty from stains on the sheets to the hair on the bathroom floor. A broken refrigerator door, a hole in the wall just waiting for a rate or worst to crawl in the room. Just horrible.... Do yourself a favor and stay someplace else.
Real friendly staff. Immaculate clean rooms. Awesome. Very reasonably priced. Park right outside room. Big clean beds and bathrooms. Would definitely stay here again. Easy access. No complaints from us.
Americas Best Value Inn & Suites - Downtown places you within a few miles (5 km) of Downtown Aquarium and Diverse Works. This 25-room motel has free breakfast along with conveniences like free in-room WiFi and free self parking. Also close to this Houston motel are Discovery Green and George R. Brown Convention Center.
Free continental breakfast is offered each morning.
All of Americas Best Value Inn & Suites - Downtown's 25 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi. Free local calls and desks are also standard.
Guests of Americas Best Value Inn & Suites - Downtown enjoy free WiFi in public areas, a business center, and a TV in a common area. You can put free parking to good use if you drive. Front-desk staff are standing by 24/7 to assist with any requests.
Reviews from Trip Advisor
38% of guests recommend this hotelTotal of 23 reviews