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Americas Best Value Inn and Suites Houston / Tomball Parkway

2.0 out of 5.0

Recent guest reviews

I have stay here and the place is clean well maintain but the owner is always looking when u leave your room and complain about his towels i have been told make sure u don't take my towels. His towels are low quality material he wants to charge for towels i have never stay in a place where he is so concern about his towels. Overall the room was nice the housekeeper staff friendly. Got small camera whenever i go to hotels and saw him and his wife inside my room looking around to me he has no business inside my room. otherwise no complaints besides towels and them looking around and the wifi is really low always crashing and breakfast really low quality nothing to brag about No eggs, bacon or toast cheap juice and coffe

If you like nosy people constantly monitoring your comings and goings and contractors drinking beer in the parking lot, this is the place for you. Too many other comparable hotels for less money that respect your privacy. I have nothing to hide mind you, but eyes are always on you from the maids, contractors and maintenance personal because they all live on property. Unprofessional, rude, invasive and you dont feel welcome. Truth!

I don't know who should be more embarrassed- United for sending us here (after mechanical failure then telling us we had to pay for our room for their mistake and our missed connection) or the hotel. We were so tired and at about midnight we just decided to tough it out and stay here. The woman at the desk was pleasant but the room was smelly, old, dirty, and broken. Our luggage was sent ahead so we had no toiletries; when I asked the desk if they had any comp toothbrushes/paste she looked but there were none. She said there was a convenience store up the road I could walk to- well at now 1:00 AM I wasn't walking up the road so we went to bed. There really should be some standards and this one didn't cut it at all.

I had booked a package deal through Expedia.com I didn't think they would have dumped my two children and me in a place where I should have carried a can of mace and maybe a pistol. Sketchy neighborhood. Walking to the room, walkways covered with debris and stains. Passed the ice machine which had trash in the tray and bugs. Get to room and there is a trash can right outside my room complete with stains all around it. What appears to be blood on the wall. Open the door and there is an odor similar to a dead animal. Hole in closet hold. Punched in hole in bathroom door. Debris all over bathroom floor. Mold in shower. Stains on carpet. Daughter got bit by something while taking a nap. Feet turn black after walking on carpet. Old style tv that has lines all across the picture. Stains on walls. Really never thought anything could be this bad without having a note of being condemned. Absolutely awful. Stayed one night then left to a nicer hotel and neighborhood.

The room was beautiful, the staff was outstanding, the value was superb. I would recommend this location to anyone that is looking for quality and affordability.

13536 Tomball Pkwy Houston TX

Located in Northwest Houston, Americas Best Value Inn and Suites Houston / Tomball Parkway is 2.9 mi (4.6 km) from Sam Houston Race Park and within a 10-minute drive of Willowbrook Mall. This 37-room motel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Heron Lakes Golf Course is also nearby.


Dining

Free continental breakfast is included with your stay and is served from 7 AM to 10 AM. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

The 37 rooms feature kitchenettes and balconies. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Free local calls and ironing boards are other standard amenities.


Property features

Guests of Americas Best Value Inn and Suites Houston / Tomball Parkway enjoy features like a nightclub, free WiFi in public areas, and laundry facilities. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables. Additional amenities include a gift shop and an ATM.

Room options

Room, 1 King Bed

King 1 | Sleeps 3

Room, 1 King Bed, Kitchenette

King 1 | Sleeps 3

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Room, 2 Queen Beds, Kitchenette

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

40% of guests recommend this hotel

Total of 5 reviews