Baymont Inn And Suites Houma2.5 out of 5.0
Recent guest reviews
Had a loud family come in next to me late on the first night. The staff graciously moved me and the rest of the stay was great
We have stayed at the property several times while visiting family. The staff is generally very friendly and helpful. The only thing I would change is a bigger selection at breakfast.
The staff and their attention to detail and friendliness was unsurpassed. I have traveled extensively and this is a top notch facility and personnel.
The hotel staff ornfront desk attendants were not friendly at all. When we asked questions, we were given answers that were mumbled and almost unrecognizable. Our linen on the bed wasn't clean. The linen had stains on both beds and the light fixtures were dusty. All in all, we came for a funeral and we all, party of 6 agreed that we wouldnt frequent another Baymont Inn and Suites again. We arent from Louisiana as we were visiting, but we were not impressed at all! Suggestions: Hire personable and friendly staff! That might have helped us overlook the rooms. Additionally, clean the linen on the beds and the bed skirt, it was disgusting. Clean your rooms, thoroughly! Lastly, invest in good bkankets. I asked for an additional blanket. It was hard and crunchy...didnt even know that could happen. Yuck!
Seems like quality of staff has declined over the year that I've been staying there. Cookies no longer available too.
The staff are very professional. The staff remembered me by name after only staying their a few nights. Called our room to make sure everything was up to pur standards, that was awesome. Not expecting that type of friendliness. Can't wait till my next visit.
We were treated very well by the front desk staff during the two nights we stayed at the Baymont in Houma. Courteous and professional at all times. We were pleasantly surprised to be able to check in earlier than we anticipated. The suites we had were clean and spacious. The beds were very comfortable. Bathroom towels were large and fluffy...a real plus. The breakfast offerings included Jimmy Dean breakfast sandwiches and boiled eggs in addition to the usual suspects at a hotel continental breakfast. We will stay there again if we ever return to the Houma area.
We had to get a room (2) rooms for the night because we had a busted water pipe at the house and no water...Checked in with no problem, problem was when my daughter went to watch television, and due to weather only 1/2 of the hotels cable worked...The cable in our room worked, but not in the room for the kids....
There are several issues that I didn't quite satisfy during my stay. - First of all, I was I was assigned a room that I noticed it was not entirely locked. I left my luggage in the room and walked out. When I came back just notice there was something not right about the door. The door was poorly shut. Tried several of time but couldn't get it locked. I expressed my concern about the room door and requested the room change. The receptionist was saying that it's usually doing that I just need to lift the door up a little then it should be fine. She also denied the fact that they should be fixing that door and said that I was difficult to program the door. I lost my trust in the hotel at that moment. Customer service was horrible. Didn't try to improve the quality of the hotel and refuse to listen to customer suggestions. The way she expressed just as to fight back with the customer. At the end she did offer to switch room to the 2nd floor but I refused due to heavy luggage and a short night stay. - Second of all, the bed was nice but I smelled someone's smell on the small pillow on 1 bed!!!!! The floor w - Lastly the pool was locked and not maintained well. Total bad experience at first time visiting this hotel. Will never coming here again!!!!!!
Great Hotel, Great Staff, Easy to work with on changes my stay got cut short and allowed me to check out after check in time
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Baymont Inn And Suites Houma places you within a 10-minute drive of Southern Oaks Golf Club and Williams Avenue Recreation Center. This hotel has 66 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Southland Mall and Falgout Canal Marina are also within a 30-minute drive of this Houma hotel.
Free continental breakfast is included with your stay and awaits you each morning.
All of Baymont Inn And Suites Houma's 66 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch TVs with cable channels. Hair dryers, phones, and ironing boards are also available.
At Baymont Inn And Suites Houma, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. Additional amenities include conference space and a business center.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 197 reviews