- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible, specifically beautiful Rene the receptionist, she always said "hello", asked repeatedly about our family, and was very gracious-a lovely person. Lincoln who helped in the garage area with parking our cars was warm, funny, and just delightful each time we came in or out of the premises. Savannah was also helpful and immediately dropped everything she was doing to accommodate me with questions I had about billing. The housekeeping staff was amazing, our series of rooms were clean and tidy with staff attentive to our needs in a friendly fashion. The experience we had at The Equus for one week after Christmas was exceptional. Large hotels may try to have more glitz and glamour, but sorry, they cannot compare with the class and warmth of the Paniola at The Equus. Bravo Staff!