- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Needs better signage for the front desk. To check in.
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Located on the beach, Hilton Hawaiian Village Waikiki Beach Resort is in Honolulu's Waikiki neighborhood, an area with good shopping. The area's natural beauty can be seen at Waikiki Beach and Queen Kapiʻolani Regional Park, while Honolulu Zoo and Waikiki Aquarium are popular area attractions. Traveling with kids? Consider Sea Life Park, or check out an event or a game at Aloha Stadium.
There is only one chair in the room and one nightstand, very inconvenient. Very limited vanity supply. Below my expectation for Hilton. Room service is terrible. When we got into our room, found that both coffee mugs are dirty with coffee un them! Called for service and it took more than half hour to get two clean mugs. The first night, I feel really uncomfortably about the duvet and did not get a ok sleep at all. 2nd day morning, look at it, its foot end (with openning) was placed at the top against my neck and face. No wonder I felt awful. On thursday, the maid left some water at the front of the toilet. I stepped on and almost fall down. The hotel manager really need to do some management with the maid service.