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The Cityview

4.0 out of 5.0

Recent guest reviews

Great location and price, Close to everything, First stop to shuttle bus,

For the price I paid, you can get much better elsewhere. The lobby of the hotel looks much fancier than the actual rooms- which I feel is very misleading. The overall hotel rooms are old, and you can tell they try their best to maintain cleanliness, however what they really need is to renovate the entire hotel. The bathrooms end up smelling like backed up sewage unless you leave the vents on. The beds were old and uncomfortable. On top of that, checking into the hotel requires about an hour (I'm not even exaggerating). We arrived a bit earlier than the checkin time. There was no wait to checkin however the process of checking in takes about 20-30 min. They tell us to come back at 2pm since the room was not ready, so we did. However, when we arrived there was a line, waited on the line, and the whole check in process started all over again (not sure why). In addition - our room was not ready, and we just opted for the 2 bed room-- Certainly not ideal after a 15 hour flight

Booked through Orbitz. Staffs at the hotel are friendly & helpful. Location was great.. 5 mins walk from Yau Ma Tei MTR station. Easy to find food.

Stayed in this hotel for one day before catching a flight home. I usually stay on HK island but needed a place that's easier to get to the airport for a 7:30a flight. Small, decent hotel that is close to the MTR. The room looked clean; however, I thought the bed sheets and pillows smelled a bit. The toilet also didn't flush very well and would emit a slight smell after every flush. The AC was strong which helped with the heat and humidity in HK.

Nice hotel especially for the price. Only wish is that it did smell a little pungent. Maybe there used to be smoking allowed in the rooms? the staff was nice and speedy even at the odd hour that I arrived.

Good location. Rooms and bathroom a little small but very clean. Would recommend

Great location convenient to MTR, eateries, shops, markets, etc. Clean and quiet room. Helpful staff.

you can go anywhere from here, and can eating anything delicious

Second time staying at Cityview. Easy check-in/out. Got a free room upgrade to the newer side of the hotel. Definitely much better than the standard room since it was newer and bigger (standard room's bathroom is way too small, especially the sink where you brush your teeth). Great location! Steps from the MTR Yau Ma Tei A2 exit. Walking distance to Temple Street and Lady Street! Airport Bus A21 to and from airport is closeby on Nathan Road!

hotel is situated near many shopping strips and subway.

The first time we stay room is ok , 2nd time room is very small, Bathroom even can't move .

Staff not friendly but the room was comfortable. No gym. Breakfast was not that good. No omelet. Chef running around - should have help for them. Seems like chef not treated well.

Very clean and nice area.great service .great location .

Everything is perfect about this hotel except staff, they have to learn provide better customer service

The hotel is well located. However, there's no Wifi, or they do have wifi but looks that internet from 1990s, if you can connect. If you pay more than $60 is overprice.

The hotel had everything needed to be comfortable. However, the rooms are a little. It is located away from the island but $2.00 subway token gets you there in under 15 minutes.

the location is good , need more clean. you can access the subway easy

The hotel is very nice. The deluxe room is worth the extra cost. The hotel is clean and nicely decorated. The room is small, but functional....the bathroom as well. The room came with a cell phone that we could use in the room to make local and international calls and take with us to help us find our way around Hong Kong. The London (a dim sum restaurant) is just down the road and is a great cultural experience. There is also the MTR station right outside the door of the hotel...so convenient. We stay at the City View every time we pass through Hong Kong or even for several days when we go there for business or fun.

Hotel is very conveniently located near the MTR station. Rooms are spacious for HK style and staff was welcoming and friendly. Great option for a weekend stay.

A great stay this hotel, clean and nice room. Me and family really enjoy it. I would recommend my family booked this hotel for next time.

23 Waterloo Road Kowloon

Hotel highlights

  • Walking distance to Ladies' Market and Mong Kok Computer Centre
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services

Located in Mong Kok, The Cityview is within a 10-minute walk of popular sights such as Ladies' Market and Jade Market. This 422-room, 4-star hotel has 3 restaurants and a coffee shop/café, along with free in-room WiFi. It's in central Kowloon and also a short walk from Mong Kok Computer Centre and Langham Place Mall.


Dining

There are ample dining options with 3 onsite restaurants, including The Balcony, which specializes in Asian cuisine. You can sip a beverage at the coffee shop/café. For your convenience, breakfast is available for a fee.


Rooms

The 422 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free bottled water. LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include safes, phones, and desks.


Property features

Guests of The Cityview enjoy free WiFi in public areas, 2 meeting rooms, and a porter/bellhop. For transportation, you can make use of an airport shuttle (available 24 hours) for HKD 150 per person one way, as well as limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage.

Room options

Premier Suite

King 1 | Twin 2 | Sleeps 2

Deluxe Room

Full 1 | Twin 2 | Sleeps 2

Deluxe Suite

Full 1 | Twin 2 | Sleeps 2

Premier Room

King 1 | Twin 2 | Sleeps 2

Guest reviews for The Cityview

Everyone (9) Couples (19) Business (8) Family (7) Other (9) Friends (3)
3
Everyone

Great location and price, Close to everything, First stop to shuttle bus,

By , from NY on Oct 23, 2017

Review comment responded on Oct 24, 2017

Dear our valued guest, Thank you for sharing your experience with us. We are glad that you enjoyed our location and price suitable for you. We appreciate your positive comment and we hope to have another opportunity to welcome you again in the nearest future.

2

disappointed. only highlight is the location

Everyone

For the price I paid, you can get much better elsewhere. The lobby of the hotel looks much fancier than the actual rooms- which I feel is very misleading. The overall hotel rooms are old, and you can tell they try their best to maintain cleanliness, however what they really need is to renovate the entire hotel. The bathrooms end up smelling like backed up sewage unless you leave the vents on. The beds were old and uncomfortable. On top of that, checking into the hotel requires about an hour (I'm not even exaggerating). We arrived a bit earlier than the checkin time. There was no wait to checkin however the process of checking in takes about 20-30 min. They tell us to come back at 2pm since the room was not ready, so we did. However, when we arrived there was a line, waited on the line, and the whole check in process started all over again (not sure why). In addition - our room was not ready, and we just opted for the 2 bed room-- Certainly not ideal after a 15 hour flight

By , from new york on Oct 5, 2017

Review comment responded on Oct 9, 2017

Dear Jing, Thank you for taking the time to share your experience with us. We regret to read that your stay is not yet up to your expectations. Please accept our sincerely apologize to cause any inconvenience and disappointment to you. We will certainly review by our management team and for further improvement. Once again, thank you for your useful comment and we hope to have another opportunity to welcome you again in the near future.

4

nice hotel next to mtr

Everyone

Booked through Orbitz. Staffs at the hotel are friendly & helpful. Location was great.. 5 mins walk from Yau Ma Tei MTR station. Easy to find food.

By , from Brunei on Sep 10, 2017

Review comment responded on Sep 12, 2017

Dear Kizuna, Thank you very much for sharing your nice experience with us. Your kind words are the biggest motivation to us all. We hope to have another opportunity to extend our warmest welcome to you again.

3

close to the mtr

Everyone

Stayed in this hotel for one day before catching a flight home. I usually stay on HK island but needed a place that's easier to get to the airport for a 7:30a flight. Small, decent hotel that is close to the MTR. The room looked clean; however, I thought the bed sheets and pillows smelled a bit. The toilet also didn't flush very well and would emit a slight smell after every flush. The AC was strong which helped with the heat and humidity in HK.

By , from New York on Sep 5, 2017

Review comment responded on Sep 7, 2017

Dear Marie, Thank you for taking the time to share your comprehensive review with us. We appreciate your nice compliments and also noted your comment on the smell of the bed sheets and pillows, and the flushing too. We will certainly review with our management for further improvement. We hope, despite of the point, your stayed with us was an enjoyable one and we wish to have another opportunity to welcome you back again in the near future.

4

nice hotel in the center of the city.

Everyone

Nice hotel especially for the price. Only wish is that it did smell a little pungent. Maybe there used to be smoking allowed in the rooms? the staff was nice and speedy even at the odd hour that I arrived.

By on Nov 27, 2016

Review comment responded on Nov 29, 2016

Dear our valued guest, Thank you for taking the time to share your experience with us. We are appreciate your nice compliment on our staff service and has left a lasting impression on you. At the same time, we are sorry to cause any discomfort to you due to the smell. We only have a few smoking rooms available at this moment and the smell may be either the ozone machine or air freshener for smoking; and we will launch smoke free for all accommodation and effective from April 01, 2017 and we hope to provide a healthy environment to our guest. Once again, we hope to have another opportunity to welcome you back in the near future.

4
Everyone

Good location. Rooms and bathroom a little small but very clean. Would recommend

By on Nov 17, 2016

Review comment responded on Nov 23, 2016

Dear our valued guest, Thank you for sharing your comments with us. We appreciate your nice compliments and we have raised your comment with the team for review which are most useful while we continue to strive for excellent service. We wish to have another opportunity to welcome you back in the near future.

5

great location and helpful staff

Everyone

Great location convenient to MTR, eateries, shops, markets, etc. Clean and quiet room. Helpful staff.

By on May 2, 2016

Review comment responded on May 4, 2016

Thank you for taking your time to leave a valuable review. We are so glad you enjoyed every single moment with us and we greatly appreciate your compliments on our service and hotel's location. We do hope that we would have the pleasure to welcoming you back again in the future.

4

nice neighborhood

Everyone

you can go anywhere from here, and can eating anything delicious

By on Apr 19, 2016

5

nice hotel in a good location!

Everyone

Second time staying at Cityview. Easy check-in/out. Got a free room upgrade to the newer side of the hotel. Definitely much better than the standard room since it was newer and bigger (standard room's bathroom is way too small, especially the sink where you brush your teeth). Great location! Steps from the MTR Yau Ma Tei A2 exit. Walking distance to Temple Street and Lady Street! Airport Bus A21 to and from airport is closeby on Nathan Road!

By , from HI on Apr 15, 2016

4

enjoy the stay

Singles

hotel is situated near many shopping strips and subway.

By on Jan 25, 2016