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Panda Hotel

4.0 out of 5.0

Recent guest reviews

while this is not a luxury hotel, the services are BETTER than many luxury hotels and the staff far more efficient and considerate than most hotels period.

The toilet is not easy to flush and the facilities are too old to use. It went out of control very often. It's not very close to subway.

I was completely satisfied with the hotel, The staff was attentive and went out of their way to insure my happiness, I will recommend this hotel to all my friends and family members. My next trip to Hong Kong I will stay here again. Excellent staff and excellent hotel. Top notch!!!!!

good as a transit hotel, still 25-30 mins from HK airport via taxi

Panda hotel is located far from city center. I like their shuttle service to the shopping area in Tsam Shai Tsui, Kowloon. It has few restaurants in the hotel. There is a supermarket in the bottom floor. The carpet is not clean in the guest room and the little refrigerator needed to be replaced in their deluxe rooms. Well, their deluxe rooms are standard rooms. Deluxe rooms should not exist in the hotel because every room is 200 square feet, old furniture and decorations, bathroom is leaking water sometimes.

Basic hotel that looks tired & worn, but at a location that is away from the traffic.

Hotel is at a good location. Was able to shop and dine without venturing out too far.

I was very happy to find this hotel online with a decent size of room, the room was clean, the staff is very friendly. I will come back again!

Spouse stayed two night with child. When booked had choice of two rates, chose more expensive room. Second night they transferred us to a clearly inferior room due to noise in first room and suddenly all the room were the same (higher) price. Wonderful. Rooms could be cleaner, beds lumpy. At check out paid with credit charge had choice of HKD or USD. Spouse chose latter which included (in tiny letters) a disclosure that they were tacking on an additional 4.4% over the VISA exchange rate for the "service" of billing in USD. Our bank charges no fee. More Wonderful. If you go there caveat emptor and count your fingers after they shake your hand..... Absolutely the worst lodging experience we have ever had in Hong Kong.

Excellent except wifi is not free and shuttle also is not free from airport

I stayed at this hotel for 15 nights with my mom (a senior) & a young child. They both can't walk that much. This hotel is a little far from the city center. But The first reason I picked this hotel was the location surroundings and free shuttle bus services to Tsim Sha Tsui & Mongkok. Every hour pickup & return 20 min bus rides. Very Convenient. If you miss the last shuttle bus returning to hotel, you just need to take MTR subway also very easy. One train ride from TST straight directly to closest MTR subway stop (Tai Wo Hau) to the hotel. Walking would take about 5 minutes from MTR to hotel, but if you're too tired or carrying too many shopping bags, just take a taxi costs $20 back to the hotel (very cheap). In fact, we never walked from/to MTR to hotel, only took the taxis, very convenient & cheap. This hotel is surrounded with everything, you named it, they're all there (shoppings,bank,grocery stores,restaurants,parks etc). First 3 levels of the hotel is the Japanese Aeon Department store and a shopping mall. Right outside of hotel at different corners: there are Seven-Eleven, Macdonalds, HK styled restaurants, Parka grocery store,Pharmacies, banks. Just amazing!!! If you don't feel like going to the city, just hanging out at the hotel or around the area is still sufficient. Panda Hotel is a little out-of-date, but it's still very comfortable and Services are still fully provided. Lobby is beautiful decorated with pandas. Lots of staff hanging around the lobby for assistance. For Non-smoking Rooms, make sure you specifically ask for it. Inside the elevator, only 2 floors(12 and 13) are specifically indicated on the button as non-smokings. The room was a good size for 3 of us and able to fit 3 big luggages. This hotel rooms are definitely bigger than the one in the city where I previously had compared to before booking. The bed was very comfortable. My mom didn't have problem sleeping at all when normally she has a bad sleep patterns. The couch can turned into an extra bed. The bathroom is huge & can fit 3 of us at the same time. We loved the shower with strong pressure. But the toilet needed extra strength to push the flushes. It was very strange for this hotel not providing a clock in all rooms. We had to buy a clock for this room for our long stay in this hotel. Staff were great. Very helpful and very efficent when we called down to Reception to ask for extra utilities. Even when we asked to change a burned light bulb, a staff came instantly for our request. My HK relatives and friends came to visit us at the hotel and they were very surprised to see the good size of the room and bathroom and the convenient and comfort of this hotel. Overall, I would definitely recommend this hotel. I'll certainly return to this hotel for my next visit.

Remember ,Hong Kong Hotels price is the most expensive in the world. If you stay in the same class hotel in the central area, you need to pay double of the Panda Hotel price, may be more. Location : walking to Mass Trasit Railway (15 minutes). By Taxi (US$ 3.00) to MTR. It take about an hour,no matter where you go in HongKong. I strongly recommend this hotel for the tight budget travelers. And I will come back again.(Chak ,Seattle).

The only PLUS about this hotel was the bed. It was quite comfortable. The NEGATIVES were an old outdated room that was not clean (bathtub had hairs all over), dirty carpet, etc... No free internet- had to pay $100 hk for 24 hours

This hotel is clean, great location with a lot of local shopping shops, close to HongKong airport and subway station. 21st floors is smoking room floor, we were in 22nd floor, a non-smoking floor, but we still can smell it. I reported to the manager and hope they can manager it. We will come back to this hotel

The room is big in Hong Kong standard. A little bit far from the city center, however, close to metro. The only thing I don't like is there is no free wifi. You need to pay for internet.

Overall everything are very good. Staff are friendly and helpful. Room price is affordable. Location is convention.

No free WiFi. Too many people from Mainland China stayng in the hotel making a lot of noises.

We arrived very early in the morning and the hotel staff was very helpful offering storage of our bags so that we could go out for our breakfast and shopping freely. The room was found very clean and comfortable with a king size bed.

The hotel is significantly understaffed so lines are imminent and help is scarce. Hotel and rooms are older but have all of the amenities you would expect

Was great, quiet, clean, safe and great location to Kowloon and the Airport...

Room options

Deluxe Twin Room

Twin 2 | Sleeps 3

Panda Executive Twin Room

Twin 2 | Sleeps 3

Panda Executive Queen Room

Queen 1 | Sleeps 3

Panda Plus Double Room

Full 1 | Sleeps 3

Guest reviews for Panda Hotel

Everyone (2) Business (6) Couples (8) Family (10) Other (3) Friends (1)
4

the most caring, efficient, kind staff

Everyone

while this is not a luxury hotel, the services are BETTER than many luxury hotels and the staff far more efficient and considerate than most hotels period.

By , from Miami, FL on Sep 9, 2017

Review comment responded on Sep 11, 2017

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2
Everyone

The toilet is not easy to flush and the facilities are too old to use. It went out of control very often. It's not very close to subway.

By on Jul 3, 2016

Review comment responded on Apr 20, 2017

Many thanks for your valuable comment, that’s really remind us our insufficient in our work and training, give us chance to improve it and the chance to serve you better in the near future.

5

happy trip

Families

I was completely satisfied with the hotel, The staff was attentive and went out of their way to insure my happiness, I will recommend this hotel to all my friends and family members. My next trip to Hong Kong I will stay here again. Excellent staff and excellent hotel. Top notch!!!!!

By on Nov 16, 2015

4

transit stay

BusinessTravelers

good as a transit hotel, still 25-30 mins from HK airport via taxi

By on Sep 10, 2015

3

all right business trip!

BusinessTravelers

Panda hotel is located far from city center. I like their shuttle service to the shopping area in Tsam Shai Tsui, Kowloon. It has few restaurants in the hotel. There is a supermarket in the bottom floor. The carpet is not clean in the guest room and the little refrigerator needed to be replaced in their deluxe rooms. Well, their deluxe rooms are standard rooms. Deluxe rooms should not exist in the hotel because every room is 200 square feet, old furniture and decorations, bathroom is leaking water sometimes.

By on May 3, 2015

3

one night stay

BusinessTravelers

Basic hotel that looks tired & worn, but at a location that is away from the traffic.

By on Nov 15, 2014

4

good location

Families

Hotel is at a good location. Was able to shop and dine without venturing out too far.

By on Aug 22, 2014

4

great stay

BusinessTravelers

I was very happy to find this hotel online with a decent size of room, the room was clean, the staff is very friendly. I will come back again!

By on May 3, 2014

1

rude inflexible dishonest

Families

Spouse stayed two night with child. When booked had choice of two rates, chose more expensive room. Second night they transferred us to a clearly inferior room due to noise in first room and suddenly all the room were the same (higher) price. Wonderful. Rooms could be cleaner, beds lumpy. At check out paid with credit charge had choice of HKD or USD. Spouse chose latter which included (in tiny letters) a disclosure that they were tacking on an additional 4.4% over the VISA exchange rate for the "service" of billing in USD. Our bank charges no fee. More Wonderful. If you go there caveat emptor and count your fingers after they shake your hand..... Absolutely the worst lodging experience we have ever had in Hong Kong.

By on Aug 27, 2013

4

excellent but no free wifi

Couples

Excellent except wifi is not free and shuttle also is not free from airport

By on Apr 19, 2013