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Hotel Pennington by Rhombus

4.0 out of 5.0

Recent guest reviews

I arrived on Wednesday evening from Beijing for a much anticipated three night stay to complete a holiday in China. On arrival I discovered that my purse, containing approximately £650, together with my credit card, was not in my bag. Then my problems with the hotel really began. When I attempted to contact my insurance company to report the theft, I was given garbled instructions as to which international number to dial. Eventually I did manage to make a couple of calls but the hotel were constantly harrassing me about my lack of a credit card. Fortunately I had had the foresight to have a little cash in another purse. Had this not been the case I dread to think what might have happened. The concierge was able to find a taxi to the police station the next day so that I could obtain an official report for my insurance company. I had been under the impression that breakfast would be an American style buffet. However it consisted of nothing more than Danish pastries, yogurts and orange juice, all served on high stools in a tiny bar. Clearly not appropriate for anyone who has a little difficulty walking. My request for sachets of Nescafe to make in my room were declined. To sum up, my stay here was a total disaster and I would not recommend it to anyone. I could have done with a little more understanding and empathy given my situation and await any comments from the hotel.

First time staying at the hotel and the experience was amazing! The price for the rooms being in this location is cost effective and worth while. It's where all the shopping and food of all kinds can be found. It's 3 minutes walk to Sogo and 5 minutes walk to Time Square. The area is surrounded by a local market with local food stalls all over! This is one way to "know" Hongkong. Highly recommended for family holidays and business trips

For those of us who travel regularly to HK, you quickly get to know what to expect from a mid range HK hotel. I personally really enjoyed the nice clean room, convenient location and overall very professional and polite staff. I would highly recommend this hotel!

To begin, the greeting staff were extremely friendly and accommodating. They had even upgraded one of our rooms to allow all of us to stay on the same floor. They were extremely professional and spoke fluently in english. Even throughout our stay, they delivered on our strange requests such as a door stopper and other needs. Despite the small, tight room, I was extremely impressed by the overall living space and amenities. The room was modern and clean, I was very surprised with the electronics and tech provided. Each room was provided with a smart phone which easily allowed all of us to connect with one another when out and about as we were able to call and text on the smart device as well as browse the internet, view maps and so on. The TV was of decent size and I was able to connect my laptop to it to stream movies using the fast internet provided, a small detail that I noticed was their impeccable sound system, a very nice touch. A gentle reminder that you have to bring your own HDMI cable if you wish to connect the TV to your laptop, I had forgotten about it and had to purchase one there. Overall, my stay was extremely pleasant and with my hectic tourist schedule, the quiet and small hotel was a pleasant host that I was able to relax and have a good night's sleep at. Truly enjoyed my stay and I hope to visit again.

I stayed here for 4 nights and it was great experience. Check-in process fast and they are very nice to upgrade my room from superior to deluxe room. They will ask for 2000 HKD for deposit and it will returned after check-out. The deluxe room with twin beds size is adequate for 2 person with big suitcases. The room comes with 2 single beds with 90-100 cm size. Big window, so you can get enough sunlight. The room not dark in the night. The bathroom size enough. They give enough bathroom amenities. The location of the hotel only 5 mins by walking from causeway bay stations. And if you take airport train, you can get free shuttle bus from Central station and stop in the nearest stop which is at Regal Causewaybay hotel, it is only 5 mins by walk also. A lot of restaurants near the hotel, mini market only 50m from hotel, and a lot of shopping malls near here. Check-out process also fast. I would stay here again if coming back to HongKong.

I have stayed at Hotel Pennington by Rhombus for two night and This was my first time to stay here. Amazing hotel and beautiful room design. Hotel service was very awesome and very attentive staff who made our trip the most enjoyable. especially the manager Ethan, he provided the fabulous service to us and takes care our stay very well. The hotel location was very convenience and closed to restaurants, shopping mail and MTR station. We would recommend this hotel to our friends and stay here again in future.

Big names with less spacious luxury hotel I would describe this hotel. It's acceptable for the size as property in Hong Kong is expensive and limited. Few steps away from 7-11 which is a plus point. There's a nice bar upstairs and a good Korean restaurant at the Lower ground floor. Overall experience is good, just that huge luggages will be a little of problem fully opening it in a limited floor space.

This is the first time to stay at Hotel Pennington by Rhombus. Overall, we did enjoyed the stay there. Especially the manager Ethan provided the best service to us, he tried his best to make our stay very comfortable. only the comment was the shower drainages and more TV channels should be provided to intentional guest. We would recommend this hotel our friends and parents. Also, they did provided foam pillows and it made out stay more enjoyable. We will definitely stay here again and thank you so much for Hotel Pennington by Rhombus.

I am writing on behalf of the entire family to thank the hotel and all the wonderful staffs for making my parents, Mr. & Mrs. Fok, surprising 30th anniversary celebration the event of a lifetime. The fruit platter that the staff placed in my parent’s Executive Room was gorgeous and delicious, and the room was spectacular and the King size bed was cozy and tidy. The room that the hotel manager set up for us was perfect, and we were all very impressed with it. It was not my first time stay in this hotel so I know the facilities in the room is clean and well-functioned. Now this time, from my parents’ says, the facilities was just as nice as before. The staff treated us very well and did greet my parents personally upon their check in and their service was absolutely impeccable. I could not have found a more perfect hotel anywhere. Since the hotel is just 3 minutes way to SOGO, which located at the heart of causeway bay, I can say that the hotel is at a great location with all the major shopping centers in walking distance. I have already referred the hotel to one of my friends who lives in Macau as she looks for a place to her upcoming business trip in Hong Kong. In addition to the amazing food, service and accommodations, the prices of hotel are quite reasonable which made our event even better. Thanks again to the hotel for contributing to the our family’s cherished memories.

This was the second time to stay at Hotel Pennington. The service was excellent and room was good. especially the manager - Ethan provided amazing personal service. Ethan did the best to make our stay very enjoyable and memorable. Location was very convenience and so many shops, restaurants around the hotel. We would stay here again in the future and recommend Hotel Pennington to our friends. "High recommended"

13-15 Pennington Street Hong Kong

Hotel highlights

  • Walking distance to Hong Kong Central Library and Times Square Shopping Mall
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located in Causeway Bay, Hotel Pennington by Rhombus is within a 5-minute walk of Hong Kong Central Library and within 15 minutes of other popular attractions like Times Square Shopping Mall. This 79-room, 4-star hotel has 3 restaurants, free in-room WiFi, and a free airport shuttle. Happy Valley Race Course and Hong Kong Stadium are also a short walk from this Hong Kong hotel.


This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. At the end of the day, unwind with a drink at the bar/lounge. Start your day off with breakfast, available for a fee.


All 79 air-conditioned rooms provide coffee makers, free bottled water, and safes. Guests can expect to find free WiFi and wired Internet, along with 40-inch LCD TVs. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. In-room massages are available, and other amenities include phones and desks.

Property features

Guests staying at Hotel Pennington by Rhombus enjoy free WiFi in public areas, a terrace, and a TV in a common area. Airport transportation is made easy with a free airport shuttle (available 24 hours). Helpful staff can provide dry cleaning/laundry services, concierge services, and luggage storage.

Room options

Deluxe Room

King 1 | Twin 2 | Sleeps 2

Premium Room

Twin 2 | King 1 | Sleeps 2

Executive Room

King 1 | Sleeps 2

Studio Suite

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 482 reviews