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Hotel Pennington by Rhombus

4.0 out of 5.0

Recent guest reviews

I stayed here for 3 nights. The room was good. It is quite spacious with huge window. The wifi is also satisfying considering its speed reaching upto 20mbps. The location is also great, 3 mins walking to mtr station. What i dont like from this hotel is its service quality. I dont know why, perphaps because i stayed for 3 nights, the room service didnt provide us with showers amenities. So i have to go down and ask for them myself. The complimentary water is also too small in my opinion. They only gave 2 bottles consist around 400ml of water, but i dont know whether it is normal or not in HK. And lastly the bed is very hard. Actually i think thats the hardest bed i have ever slept on. But aside from the services, i think the hotel is recommended for short 1-2 days stay. Thanks

I couldn’t quite decide whether to give this hotel 3 or 4 stars. It was extremely modern and quite slick, the bathroom was nice and the hotel phone was a great idea. Now the not so good. This is supposedly a 4 star hotel. The receptionists really struggled with English and apart from one male on one specific occasion, they always seemed to just do the minimum. The bed was extremely hard. I would go as far as saying it was one of the hardest beds I have slept on. I have noted that not many reviews have mentioned this so maybe we were just really unlucky? Now for the other disappointment, the breakfast. On the first morning, there wasn’t even any juice left. Granted, for the next 2 days we did have juice but the breakfast was still unbelievablly limited, and we drank juice out of a paper cup. At a four star hotel, Only hard boiled eggs and some bread and mini pastries were way below the standard I expected. To finalise, the hotel is modern and it’s a nice price compared to the well known recognised hotel brands in Hong Kong hotels, but I would be more inclined to pay the extra somewhere else next time. It’s not a bad hotel, it just didn’t not match my expectations unfortunately.

Clean room and polite staff in this hotel. You get a one-off complementary non-alcohol drink from mini-bar for not using the housekeeping service for a minimum 2 night stay. Well situated near Causeway Bay; 5min walking to Sogo and Time square, and many local eateries. The Causeway MTR station is also 5min walking distance.

Great location!!! Great selection of food from cafes to restaurants & shopping and MTR, was able to get a complimentary airport expresd shuttle bus to Regal Hongkong Hotel which is 2mins walk away from Hotel Pennington. The stay would be great if we could greet by a smiling face upon check-in.

The location is excellent. Walking distance to "Fuk Hing Lane", lots of great restaurants, shopping and Causeway bay metro station. The room was small, but I think this is the norm for Hong Kong. We didn't have breakfast included, and never ate at the hotel. The staff is very friendly. Super safe location, even at night. TV has lots of international channels channels and the wifi is excellent.

Stayed in this boutique for 2 nights Location was good very near to causeway Bay station about 5 mins walk Plenty of restaurants and eating places nearby Arrived late and they kept the room, room size is reasonable and clean Lobby to check in is on 4th floor

Great boutique hotel. Although the rooms were rather 'cozy'/small despite getting a larger room but then again it is Hong Kong. Location is great as it is just a 5 minute walk to the MTR. The only drawback are the pillows which were rather too soft for my liking. Other than that a great place to stay.

The hotel is simple, the room was smaller than expected but clean and comfortable. Very near Causeway Bay malls/shops, restaurants and the MTR. If you take the airport express you can also use the airport express bus which stops at Regal HK hotel and just walk a few steps from there. Convenient for us to go around. The staff was nice and friendly. I like that they are eco friendly as well.

We found this hotel by chance through the net and since the hotel was within our desired location we took the opportunity to book a 4 night stay for our family vacation. 5 reasons we will definitely come back: 1. Quick and Excellent service- We booked the hotel online and got quick feedback and even got an upgrade of room(for free) as we have a baby and needed a bigger bed to be more comfortable. Staff are all well mannered, respectful and good at English. 2. Quality and Clean Rooms - Everything about the interior of the room feels luxury and comfort. Toiletries are top notch. Toilet, shower and sink are branded (Villeroy and Boch and Grohe). Towels are plentiful and large (good for whole body), Aircon is fully capable in keeping room comfy. Big Windows that make the room bright and can go blacked out by automated curtains and sunshade. 3. Strategic Location - 5 minute walk to MTR. 5 minute walk to Sogo. Night market is just beside the hotel. Top-rated authentic HK resto just 1 street away. Michelin star resto across the road. We have a baby with us and we didn't use our stroller/baby car due to to convenience of the location. 4. Safety through Technology - Keycard access to hotel lobby and room floor for assured security. Electronic view finder for visitors knocking on the door. Our room came with a Hotel Guest complimentary Smartphone(can be used whole duration as hotel guests) for local data, social media and event newsletters. This proved useful specially when looking for location of restaurants and etc. 5. Over the Top Service - While shopping in Sogo, the wheel of our baby stroller broke and 1 wheel got misaligned. We went back to the hotel and asked the Assistant Manager Derek Cheung to help us get it fixed. After a few hours he surprised us with good news and fixed our baby's stroller. We were so happy that he was able to do something about it (even if this is not part of his job, he willingly helped us get it fixed). After all the good news, He even gave our baby a plush doll gift to play with. SUPERB EFFORT and great customer service! KUDOS to this manager! We will definitely come back to HOTEL PENNINGTON! They really made our trip more memorable and enjoyable!!

I was at this hotel for the recent lighting fair and I was most happy with the room comfort and it’s cleanliness. It was a chic boutique hotel, very conveniently located and the beds were very nice too. My check-in was smooth and efficient, staff was kind enough to offer me a different room type with an extra cost which apparently and didn’t take it because my room was sufficient enough. Overall the hotel was comfortable and I would return again.

13-15 Pennington Street Hong Kong

Hotel highlights

  • Walking distance to Hong Kong Central Library and Times Square Shopping Mall
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services

Located in Causeway Bay, Hotel Pennington by Rhombus is within a 5-minute walk of Hong Kong Central Library and within 15 minutes of other popular attractions like Times Square Shopping Mall. This 79-room, 4-star hotel welcomes guests with conveniences like 3 restaurants, a bar/lounge, and free in-room WiFi. Happy Valley Race Course and Hong Kong Stadium are also a short walk from this Hong Kong hotel.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. At the end of the day, unwind with a drink at the bar/lounge. Start your day off with breakfast, available for a fee.


Rooms

All 79 air-conditioned rooms provide coffee makers, free bottled water, and safes. Guests can expect to find free WiFi and wired Internet, along with 40-inch LCD TVs. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. In-room massages are available, and other amenities include phones and desks.


Property features

Guests staying at Hotel Pennington by Rhombus enjoy free WiFi in public areas, a terrace, and a TV in a common area. Airport transportation is made easy with an airport shuttle at scheduled times for HKD 150 per person one-way. Helpful staff can provide dry cleaning/laundry services, concierge services, and luggage storage.

Room options

Deluxe Room

King 1 | Twin 2 | Sleeps 2

Premium Room

Twin 2 | King 1 | Sleeps 2

Executive Room

King 1 | Sleeps 2

Studio Suite

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 496 reviews