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Holiday Inn Golden Mile

4.0 out of 5.0

Recent guest reviews

The room was a bit dirty. Carpet could use a good cleaning, especially around the edges. Pillows were very flat.

Easy to get around..helpful staff...the shuttle to train was convenient

Staff was excellent, location is great, lobby and mezzanine were very nice. bathroom was cramped, room sort of small, bed was a bit hard. Overall, great place. I would stay there again

management charged us for movies my children pressed unknowingly on remote. They could see movies were never watched.........Manager had a power complex and was rude.

Hotel was clean and comfortable with a good size fridge. Chairs smelled a bit like BO. Bathrooms are a little dated, but was fine. We liked the fact that the hotel had both restaurants and a bar in house - the bar was a great place for a quiet mid-day break. The gym was clean and a good variety of machines and equipment. But we were most impressed by the welcome by the staff. The staff was able to upgrade our room for free, as to keep us on same floor as our visiting family. In addition, they also surprised my husband with a cake in our room, on his birthday! We were touched as their incognito and kind gesture. I would definitely stay here again when visiting Hong Kong. It was so close to MTR, bakeries, various interesting options for dim sum, dumplings, HK style breakfast, supermarkets and Starbucks. Plus, the staff was so kind and thoughtful, it made for an extra special stay with my family!

We booked on 14-days Norwegian Cruise Line from Hong Kong to Singapore. We decided to visit Hong Kong prior to to our cruise line. We stayed at Holiday Inn Golden Mile for two nights. It was an excellent hotel, very close to tourist area, within walking distance to shopping centers and restaurants. We did not encounter any problems at all.

Decent hotel. Rooms are clean and well kept. Staff is friendly. Buffet is good with lots of choices.

Located in the heart of TST. Provided useful resources such as a currency exchange, a Handy complementary smartphone to take out, and an electric converter. The condition of the room was nice and clean which resulted in a comfortable stay.

the hotel is close to everything, MTR, Nathan Road, Ferry Pier, Restaurants, etc. and the price is ok for that location in Kowloon side.

Great location to major attractions/MTR and ferry, convenient commute.

it was good hotel.clean and nice with lot of place nearby

The location is what makes me come back to this hotel. Other than that, it's your usual run-of-the-mill Holiday Inn. Nothing special.

Stayed for a night on my way to China. Great little bar (Henri's), and across the street from a great tailoir, Elite Tailors. Right off Nathan's street hustle and bustle, staff were always greeting you. Will come back for sure!

The room was very comfortable. I got the room right next to the elevators so I could hear them whirring up and down all night. Even on the 17th floor and with the windows closed I could hear honking. I suspect you can't get away from that in Hong Kong. The price seemed a bit high for what it was, but I was satisfied with my stay, and they have a shuttle that leaves every 10 minutes in the morning that takes you to the airport express train.

I had a great experience at the Holiday Inn Golden Mile Hong Kong. Super friendly service. However there was construction on what seemed to be the floor above me during the day. They did give me warning through a written notice, but they should have discounted the room, or made sure the floors adjacent to any construction were not booked.

Very good location Near to Everything There is mall opposite to the hotel

I stayed for 3 nights and had a great stay. A very nice, comfortable place.

I travel latetly in HK and Holiday Inn was my hotel. The lobby was always smells great and the bar was very nice except that was full of womans looking ().... room was amaizing big and confortable bed. location was great and very near to malls and metro. but as a holiday inn hotel was very high prices especially if you consider that opossite was the Hayatt in half price and five stars.

This hotel is located in a very convenient location because the MTR train station was right across the street, the promenade is within a 10 minute walk and a wide variety of restaurants to choose from. The only draw back for me is that the Economy room I chose was very small even though it cost $125USD per night. This hotel is rated as a 4 or 5* so I expected a luxury hotel but by american standards i think this is at most a 3* hotel.

Holiday Inn Hong Kong has a great location the room service has alot to be desired while you may see some american clasics on the menu they fall short in the taste area for exsample eggs benidick is a far cry from the classic you recieve almost anywhere. the room was clean the bed was confortable.

Room options

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Premier Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Deluxe Room

King 1 | Full 2 | Sleeps 4

Executive Club Room

King 1 | Full 2 | Sleeps 3

Guest reviews for Holiday Inn Golden Mile

Everyone (9) Business (6) Couples (2) Family (1) Other (2)
4
Everyone

The room was a bit dirty. Carpet could use a good cleaning, especially around the edges. Pillows were very flat.

By on Apr 22, 2018

Review comment responded on Apr 23, 2018

Thank you for taking the time to post your review and scores here and for choosing us for your trip to Hong Kong. Whilst I am pleased to see that you enjoyed your stay over - please be assured that we are committed to constantly investing in the hotel, and last years major renovation to our lobby and recent upgrade works to our rooftop pool area are two such examples. We have also fully refurbished all of the upper floors of the hotel and are now designing and planning to extend this to a further four floors of rooms and suites next year. We do hope that one day we will have the pleasure of welcoming you back one day soon so you might have the opportunity to experience one for yourself. Thank you for choosing us and on behalf of the entire team - we hope to see you soon. Warmest regards.

5

central to shopping ,metro,great place

Everyone

Easy to get around..helpful staff...the shuttle to train was convenient

By on Feb 25, 2018

Review comment responded on Feb 26, 2018

Thank you for taking the time to post your review and scores here and I am thrilled that you had such a good stay with us. I'm especially happy that my team took such good care of you and on behalf of us all here at The Holiday Inn Golden Mile - we very much hope to have the pleasure and privilege of welcoming you back the next time you find yourself in Hong Kong. Warmest regards.

5

holiday inn hong kong

Everyone

Staff was excellent, location is great, lobby and mezzanine were very nice. bathroom was cramped, room sort of small, bed was a bit hard. Overall, great place. I would stay there again

By , from Bay Area Ca on Nov 13, 2017

Review comment responded on Nov 15, 2017

Thank you so much for awarding us maximum scores for your stay and I was delighted to see that my team were worthy of a special mention and looked after you so well. It's true that our entry level rooms at just 20 square metres are 'cosy' but please be assured that we do have a wide choice of larger categories that are perfect for longer stays or those requiring extra and space and amenities. That said, it's great to hear that you would readily return and it would be my pleasure to welcome you back. Warmest regards.

4

walls thin. yelling of obscenities could be heard

Everyone

management charged us for movies my children pressed unknowingly on remote. They could see movies were never watched.........Manager had a power complex and was rude.

By , from Bangkok on Jul 16, 2017

Review comment responded on Jul 19, 2017

Whilst I'm delighted that you enjoyed you stay overall and appreciated our pool and fitness facilities, please do accept my sincere and heartfelt apologies for the issue your experienced with one of my duty managers. I will be investigating this fully on you behalf, but I would like to assure you that no offence was intended. I do hope that this aside, you had a great visit to Hong Kong and on behalf of my entire team - we all hope to have the pleasure and privilege of welcoming you back in the very near future. Warmest regards from Hong Kong.

4

great location and friendly service.

Everyone

Hotel was clean and comfortable with a good size fridge. Chairs smelled a bit like BO. Bathrooms are a little dated, but was fine. We liked the fact that the hotel had both restaurants and a bar in house - the bar was a great place for a quiet mid-day break. The gym was clean and a good variety of machines and equipment. But we were most impressed by the welcome by the staff. The staff was able to upgrade our room for free, as to keep us on same floor as our visiting family. In addition, they also surprised my husband with a cake in our room, on his birthday! We were touched as their incognito and kind gesture. I would definitely stay here again when visiting Hong Kong. It was so close to MTR, bakeries, various interesting options for dim sum, dumplings, HK style breakfast, supermarkets and Starbucks. Plus, the staff was so kind and thoughtful, it made for an extra special stay with my family!

By , from Los Angeles, CA on Apr 18, 2017

Review comment responded on Apr 20, 2017

How wonderful to read this review! Thank you so much for taking the time to write, and I'm absolutely delighted that you enjoyed your stay with us at The Holiday Inn Golden Mile. We strive to provide the best service and experience for all of our guests - from comfortable rooms to a friendly and helpful welcome - and it is marvellous to know that the personal service of our staff helped to make your stay so memorable. I have thanked the team responsible personally for going above and beyond in their duty, and I'm very glad your husband enjoyed his birthday! I’m particularly glad also that you got the best from our dynamic, central location with so many opportunities for dining, shopping and excursions on our doorstep. It’s also very pleasing to hear that you were impressed by the gym and by the in-house restaurants and our bar - I'm very glad that you found it a pleasurable place for relaxation. With regards to your specific comment, such feedback is very rare and surprising but it has been passed on to the Director of Housekeeping immediately. We are currently refurbishing guest rooms, with an additional two floors of rooms to be added this year. I very much hope you will choose to stay with us again soon, and that you may experience one of the renewed guest rooms. Above all, I thank you for your lovely words and valued feedback, and myself and the whole team very much hope to welcome you and your family back to Hong Kong soon. With warmest regards.

4

hotel in hong kong tourist area

Everyone

We booked on 14-days Norwegian Cruise Line from Hong Kong to Singapore. We decided to visit Hong Kong prior to to our cruise line. We stayed at Holiday Inn Golden Mile for two nights. It was an excellent hotel, very close to tourist area, within walking distance to shopping centers and restaurants. We did not encounter any problems at all.

By on Jan 15, 2017

Review comment responded on Jan 17, 2017

Thank you very much for the great feedback! I am so pleased you enjoyed your stay with us. The location is indeed wonderful, you are close to everything and really get to experience our fantastic city. I hope we can welcome you again one day should you happen to be in Hong Kong. Warmest regards.

4

nice hotel close to mtr, shopping malls and harbor

Everyone

Decent hotel. Rooms are clean and well kept. Staff is friendly. Buffet is good with lots of choices.

By , from Antipolo, Philippines on Aug 8, 2016

5

great location and plenty of resources

Everyone

Located in the heart of TST. Provided useful resources such as a currency exchange, a Handy complementary smartphone to take out, and an electric converter. The condition of the room was nice and clean which resulted in a comfortable stay.

By on Jun 29, 2016

4

great location at fair rate.

Everyone

the hotel is close to everything, MTR, Nathan Road, Ferry Pier, Restaurants, etc. and the price is ok for that location in Kowloon side.

By , from Castelar on Apr 20, 2016

4

good business trip

BusinessTravelers

Great location to major attractions/MTR and ferry, convenient commute.

By on Nov 24, 2015