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Best Western Grand Hotel Hong Kong

3.5 out of 5.0

Recent guest reviews

Extremely small bathroom. Long walking distance to public transit.

Rooms small beds too hard impossible to Sleep aircondition very noisy decoration dark In small room . Claustrofobic sendations Offer as centre but far 1 miles from Thinsa tui Bath room in sleeping room realy a small cell of prison very very very bad . I do not recomend to any one I been many time to H K but I never have so bad room !!!!!!!!!

Nice hotel close to everything and a lot of good restaurants. But room are very small , no chairs to sit on.

Clean but small room provided a good place to stay in a convenient location. Only drawback is the smoking smell from the hallway to the non-smoking room.

The rooms are really small. My friend staying with me in the room got bitten while sleeping on the extra tiny twin bed they provide. The bathroom is so small a petite person can barely turn move around. Not worth what they charged.

I would not recommend to anyone to stay in this hotel. The room that we stayed was very small, no desk, no chair, and no closet. Local call costs HKD 5.00 per call, The hotel breakfast is not worth it, You can get a better food at McDonald which is closed-by. We will not stay there again. From Boston,MA, USA.

For budget hotel in Hong Kong, don't expect big rooms. The room is small to fit two beds and not much else. But the room design is very practical. The location is good. Reasonable walking distance to everywhere in Tsim Sha Tsui. We had a snafu on the hotel address, it is Austin Avenue, not Austin Road. We were walking on Austin Road thinking it is across from BP hotel and couldn't find the hotel, but we found it on Google. It turns out it is close to the Hong Kong Science museum.

If you need a simple place to stay, this is ok. Room is small, but adequate. Shower place and attached toilet are crammed but can do. Although there are restaurants in close proximity, making this place quite convenient, it is not very close to the MTR, which makes it not as convenient.

Not good . There was no Internet at all. Services are not good

The hotel was much better than I expected in every way. The staff was charming, the room was clean and well appointed. The location is good and easy to find. The price could not be beat!

The decoration of the hotel is sooooo No Taste. The room is small but it is expected based on review. Bed sheet has stain. Bed is so hard to the point I have time fall asleep. Location is very good. A lot of restaurants, bars, clubs, street food, and shopping around the area. The only reason I stay here is because it is $51 per night.

Good location as it's very convenient and walking distance from shopping and great restaurants and also from train station

Location was great for business and shopping. The rooms are small but what I expected for HK.

We booked this room for 5 days where we primarily went around Hong Kong and Macau. The location cannot get any better in Kowloon and the staff was great. The room size is <really> small though with property rates in Hong Kong thats what you would expect. But for a room so small, the amenities were beyond excellent. Packing everything into the room is a feat in itself. We had a great view of the cricket club next door. Overall a great experience and a perfect choice for the traveller on a budget.

Excellent location, decent room, nice and helpful staff except a security lady kept shouting to a kid at the lobby.

Clean, reasonable, ok location. Close to bars, local noodle shops, etc

At first glance, this hotel's location doesn't seem too special, but once I stayed there for a full 24 hours, I realized that it's actually an ideal location. It is just far away from the main roads so that you are surrounded by little one-of-a-kind shops and authentic Hong Kong restaurants. They don't look too fancy from the outside, but they have great stuff on the inside. I will definitely stay here again the next time I am in Hong Kong.

it is a good and pretty new hotel. location is good.

Absolutely the worst hotel I stayed at. I sat in the toilet and both my shoulders was pinned to the walls.

clean rooms. convenient location. nothing special.

Room options

Deluxe City View Queen Room

Queen 1 | Sleeps 2

Deluxe Park View Queen Room

Queen 1 | Sleeps 2

Superior City View Twin Room

Twin 2 | Sleeps 2

Superior Park View Twin Room

Twin 2 | Sleeps 2

Guest reviews for Best Western Grand Hotel Hong Kong

Everyone (7) Business (10) Couples (3) Students (1) Family (1) Other (4) Friends (1)
3

inconvenience

Everyone

Extremely small bathroom. Long walking distance to public transit.

By , from San Francisco, Ca;USA on Jul 11, 2017

Review comment responded on Jul 15, 2017

Dear Valued Guest, Thank you for your comments to Best Western Grand Hotel -Tsimshatsui. Next time you may try our Premium room, it will be locate on higher level with bigger room size. Please be reminded to check our best available pricing for your coming visit to our Hotel. We look forward to see you again in soon. Best regards, Guest Relations Team

1

like a prison

Everyone

Rooms small beds too hard impossible to Sleep aircondition very noisy decoration dark In small room . Claustrofobic sendations Offer as centre but far 1 miles from Thinsa tui Bath room in sleeping room realy a small cell of prison very very very bad . I do not recomend to any one I been many time to H K but I never have so bad room !!!!!!!!!

By , from colorado on Apr 29, 2017

Review comment responded on May 13, 2017

Thank you for your comments to Best Western Grand Hotel -Tsimshatsui. We apologize on Hotel services was not up to your standard. We are committed to receive guest comments, and to improve, to maintain good quality service provide. Please contact our assistant manager so that we understand more details. Please continue to support Best Western Grand Hotel -Tsimshatsui Best regards, Guest Relations Team

3

nice hotel close to everything !!!

Everyone

Nice hotel close to everything and a lot of good restaurants. But room are very small , no chairs to sit on.

By , from Boston on Apr 7, 2017

4

good location

Everyone

Clean but small room provided a good place to stay in a convenient location. Only drawback is the smoking smell from the hallway to the non-smoking room.

By , from Cupertino, CA on Feb 8, 2017

Review comment responded on Feb 10, 2017

Dear Valued Guest, Thank you for your comments to Best Western Grand Hotel -Tsimshatsui. Next time you may try our Premium room, it will be locate on higher level with bigger room size. We would like to apologize for the smoking smell from the hallway. Please be assured that while this is an isolated case, we are taking your feedback seriously. We have shared this with the concern department to ensure a repeat does not occur. We truly hope this incident has not deterred your impression to the Best Western Grand Hotel -Tsimshatsui. We look forward to see you again in soon. Best regards, Guest Relations Team

2

small

Everyone

The rooms are really small. My friend staying with me in the room got bitten while sleeping on the extra tiny twin bed they provide. The bathroom is so small a petite person can barely turn move around. Not worth what they charged.

By , from Chicago, Il on Nov 28, 2016

2
Everyone

I would not recommend to anyone to stay in this hotel. The room that we stayed was very small, no desk, no chair, and no closet. Local call costs HKD 5.00 per call, The hotel breakfast is not worth it, You can get a better food at McDonald which is closed-by. We will not stay there again. From Boston,MA, USA.

By on May 5, 2016

3

good location for the price

Everyone

For budget hotel in Hong Kong, don't expect big rooms. The room is small to fit two beds and not much else. But the room design is very practical. The location is good. Reasonable walking distance to everywhere in Tsim Sha Tsui. We had a snafu on the hotel address, it is Austin Avenue, not Austin Road. We were walking on Austin Road thinking it is across from BP hotel and couldn't find the hotel, but we found it on Google. It turns out it is close to the Hong Kong Science museum.

By , from Los Angeles on Apr 16, 2016

3

cozy

Students

If you need a simple place to stay, this is ok. Room is small, but adequate. Shower place and attached toilet are crammed but can do. Although there are restaurants in close proximity, making this place quite convenient, it is not very close to the MTR, which makes it not as convenient.

By on Apr 2, 2016

2

not good

BusinessTravelers

Not good . There was no Internet at all. Services are not good

By on Oct 18, 2015

5

better than expected!!

Singles

The hotel was much better than I expected in every way. The staff was charming, the room was clean and well appointed. The location is good and easy to find. The price could not be beat!

By on Sep 18, 2015