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Baymont Inn & Suites Holland

2.0 out of 5.0

Recent guest reviews

The room had everything we needed for our one overnight stay. It was comfortable and clean. The continental breakfast was good. Lots of options. It was quiet. About a 5 minute drive to the Dutch Village.

Spacious room. Nice large tub. Hard bed. If you go, ask for a room facing the back of the hotel. Ours was facing the front where the parking lot lights and the lighted sign were glaring through the windows. We didn't realize until very late at night that the drapes don't close! Now that I think of it, maybe we could have used the thing on the bed made to look like a bedspread but is actually like a table runner. Maybe we could have taken that strip of fabric to cover the rest of the windows. We may have slept better. It was still a nice get-away.

Terrible. Bad experience. Would not recommend staying at this hotel.

We just needed a bed to sleep in and this place had been renovated and looked nice. Room was clean, but small.

stay was great.close to restaurants. close to downtown

Hotel was clean. Comfortable and a good price. Would stay again.

Not only was the hotel comfortable, the room was beyond our expectations! We booked the oversized king bed jacuzzi suite and it was fantastic! So often 'jacuzzi suite' listings translate to a glorified tub in a bathroom - this was not the case! The jacuzzi is large and properly situated in the bedroom area within view of the t.v. where my husband and I could relax. In addition to the amenities, the staff was superb! We had a wedding to attend at 4, and check-in is normally at 3, but we called ahead and without a problem Shelia had the room available for us to check-in at 1. Then later Jonathan was great when we asked for an extended check-out time for the next morning. Both Sheila and Jonathan went beyond the standard attitude of generic customer service, and really were genuinely friendly while being helpful. I've worked in customer service for years, and Jonathan was great in the way he adapted his manner depending on whether he was helping an older gentleman use the lobby computer, or jesting with a younger couple - all while being professional - an impressive employee! Our experiences at this hotel really made our weekend getaway perfect! We'll definitely be back when we're in town again!

Good place, friendly staff. When they found out we came by bicycles, they offered a room on the 1st floor which was very convenient. Located near good and cheap Chinese buffet and Denny's, which is also nice. Good place to stay.

Overall, this hotel was an okay experience for the price. Room was relatively clean and had a small fridge and microwave. Newer TV worked, AC worked, I think the only thing I would have asked for was a patch for the drywall hole. Or, at least they could have put a picture over it : )

Staff not friendly. When checking out in the morning the man at the front didn't even say thank you or anything. Room is old and the AC was terrible.

Hotel was barely half full yet they still put us in a room that was very small due to the washer and dryer recessed in the hallway wall outside our room. We were told we couldn't change rooms due to the small size of our room, but we were able to change rooms after we got situated in there and discovered that the carpet was soaked, Replacement room was okay, your average hotel room and for the price it was basically what we expected.

Every time I turned around someone was walking into my room. I didn't feel comfortable leaving my room. I will never stay here again and I will not recommend it!

Charmless and spartan. The clerk checked us in with hardly a word and no eye contact. The room was mostly clean except for the wad of used Kleenex under the bed and the open bar of soap in the bathroom. No coffee in the room or lobby. No continental breakfast. A 35% surcharge for our small, clean, well behaved companion dog (I don't mind a small surcharge and a cleaning deposit. It seemed a bit steep, especially for this place). There were obviously nicer, better value options available in Holland.

Room clean, but breakfast consisted of two types of stale cereal with no milk or fridge anywhere to be seen. No coffee!!! Expected a little more.

We chose this hotel due to the price and it was well worth it..This was more of a suite, had a couch in the room with a mini fridge, microwave and a desk in the room (as well as a nice flat screen TV). This was the best hotel we had stayed in our trip from Florida to Michigan and back to Florida!! Will definitely stay here again should we make our way back to Holland!!

I just needed a place to sleep for one night. It was clean, maybe a little shaby but nbd. The TV was brand new so who cares if there was a burn mark in the carpet.

It was an ok place. We were there just for one night on our way north. My only complaint was the AC was very noisy so I did not sleep all that well. Staff was heful when I locked the key in the room; gave me a replacement with no problem.

Most of our family stayed at a property several miles away and paid about $40 higher for similar hotel. All in all not bad for the price. If looking for a bed and nothing else this was worth it.

I was pleasantly surprised to find the room well-maintained and comfortable. No saggy or overly firm mattress. The coke and snack machines were not working but they had a small selection in the lobby. I stayed an additional three days.

I read several other reviews and wonder if I had made the right hotel choice. My experience was great! Easy to get too. Amenities were simple but clean and well kept. I'll be staying there again. If you're expecting mints on your pillow this is not the place to stay but overall the people were pleasant and the room was clean.

680 E. 24th Street Holland MI

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center

Located within a mile (2 km) of Van Raalte Farm, Baymont Inn & Suites Holland is within 3 miles (5 km) of DePree Art Center and Gallery. This 64-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. Also nearby are Coppercraft Distillery and Holland Community Aquatic Center.


Dining

Start your day off right with a free continental breakfast.


Rooms

Baymont Inn & Suites Holland's 64 recently renovated rooms provide microwaves, refrigerators, and free local calls. TVs come with cable channels, and guests can stay connected with free WiFi. Ironing boards, desks, and free toiletries are other standard amenities.


Property features

Guests of Baymont Inn & Suites Holland enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include free newspapers and laundry facilities.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 King Bed, Non Smoking (Oversized)

King 1 | Sleeps 4

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Microwave

King 1 | Sleeps 4

Guest reviews for Baymont Inn & Suites Holland

Everyone (5) Couples (16) Business (6) Family (5) Friends (2) Other (4)
4

perfect for one overnight stay

Everyone

The room had everything we needed for our one overnight stay. It was comfortable and clean. The continental breakfast was good. Lots of options. It was quiet. About a 5 minute drive to the Dutch Village.

By , from Naperville, IL on May 25, 2017

Review comment responded on Jun 22, 2017

Erin, Thank you for staying with us at Baymont Inn and Suites! We are pleased to hear you enjoyed your one night stay and our continental breakfast! We hope to see you again soon. Safe travels!

4

not bad

Everyone

Spacious room. Nice large tub. Hard bed. If you go, ask for a room facing the back of the hotel. Ours was facing the front where the parking lot lights and the lighted sign were glaring through the windows. We didn't realize until very late at night that the drapes don't close! Now that I think of it, maybe we could have used the thing on the bed made to look like a bedspread but is actually like a table runner. Maybe we could have taken that strip of fabric to cover the rest of the windows. We may have slept better. It was still a nice get-away.

By , from Holland, MI on Apr 11, 2017

Review comment responded on Apr 14, 2017

Amy, Thank you for taking your time in writing this review. We love to read guests feedback. I am pleased to hear that you enjoyed the tub in your room. I am sincerely sorry that your bed was hard in your room. Also, there are black out curtains behind the drapes. We hope to see you again the next time you have a get away! Safe travels.

1

would not stay here again

Everyone

Terrible. Bad experience. Would not recommend staying at this hotel.

By , from mi on Apr 5, 2017

Review comment responded on Apr 14, 2017

Hugh, Thank you for taking your time in rating our property. I am sincerely sorry that you had a bad experience staying with us. If this would've been brought up to our staff we could have accommodated you a bit better. Thank you for staying with us.

4

clean room, good price

Everyone

We just needed a bed to sleep in and this place had been renovated and looked nice. Room was clean, but small.

By on Jul 24, 2016

Review comment responded on Jan 1, 1970

Thank you for staying with us at Baymont Inn and Suites Holland Michigan. I am so happy to hear you enjoyed your stay. We did recently renovate. We hope to see you again soon! Safe travels.

5

close to downtown

Everyone

stay was great.close to restaurants. close to downtown

By , from gary, in on Mar 18, 2016

Review comment responded on Mar 22, 2016

Thank you for reviewing Baymont Inn and Suites Holland Michigan. We are glad you liked the location of our hotel and that you enjoyed your stay. Thank you again. Travel safely.

5

quick trip

Couples

Hotel was clean. Comfortable and a good price. Would stay again.

By on Aug 23, 2015

5

great service, great value!

Couples

Not only was the hotel comfortable, the room was beyond our expectations! We booked the oversized king bed jacuzzi suite and it was fantastic! So often 'jacuzzi suite' listings translate to a glorified tub in a bathroom - this was not the case! The jacuzzi is large and properly situated in the bedroom area within view of the t.v. where my husband and I could relax. In addition to the amenities, the staff was superb! We had a wedding to attend at 4, and check-in is normally at 3, but we called ahead and without a problem Shelia had the room available for us to check-in at 1. Then later Jonathan was great when we asked for an extended check-out time for the next morning. Both Sheila and Jonathan went beyond the standard attitude of generic customer service, and really were genuinely friendly while being helpful. I've worked in customer service for years, and Jonathan was great in the way he adapted his manner depending on whether he was helping an older gentleman use the lobby computer, or jesting with a younger couple - all while being professional - an impressive employee! Our experiences at this hotel really made our weekend getaway perfect! We'll definitely be back when we're in town again!

By on Aug 15, 2015

4

good place

GetawayWithFriends

Good place, friendly staff. When they found out we came by bicycles, they offered a room on the 1st floor which was very convenient. Located near good and cheap Chinese buffet and Denny's, which is also nice. Good place to stay.

By on Aug 13, 2014

3

decent spot for a night or two

Couples

Overall, this hotel was an okay experience for the price. Room was relatively clean and had a small fridge and microwave. Newer TV worked, AC worked, I think the only thing I would have asked for was a patch for the drywall hole. Or, at least they could have put a picture over it : )

By on Jul 6, 2014

2

road trip

Couples

Staff not friendly. When checking out in the morning the man at the front didn't even say thank you or anything. Room is old and the AC was terrible.

By on Jun 21, 2014