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The White 1 Hotel

3.0 out of 5.0

Recent guest reviews

We stayed at the white hotel for three night and paid extra to upgrade our room, what amazes me is that they don't seem to have any standards. The hotel is very dated and they just don't see it. Cleaning standards are poor. I am told this is just what to expect here in Vietnam but don't see why we should. The bedding was not white and the damp marks on the walls appealing but just seems to be the normal. Don't stay here you will be disappointed

Room was horrible, not well maintained, A/C wasn't working well, CPU was spoilt, don't even know why there is 2 safe in the cupboard when 1 of it is spoilt. Really disappointed with the hotel. The staffs were unfriendly, unhelpful and some couldn't speak english. Breakfast spread was a shocker, no proper "labels" to tell you what is what. Asked for 2 sets of scrambled eggs but i got 2 sunny side ups instead. Although the location wasn't that bad, i wouldn't recommend this hotel. There are much better hotels with the same price range around the area.

Hotel is a nice location. Room was clean and looks nice. Bed in my room (VIP5) was advertised as a King size, but was queen sized. Wireless Internet speed was fine. The air conditioner was ineffective. The bellboy maxed it, and yet the room was barely cool. Good thing the power controller for the room was not an RFID unit and accepted a old hotel card so I left the AirCon on 24 hrs a day. Woke up in the morning and the staff shut off power to the room... I use a CPAP to sleep and woke up gasping for air. The closet had 2 safes, one was broken, the working safe was not bolted down. There were just 2-3 English TV channels and zero news channels. The most negative issue I had was the ants. Small ants were on the nightstand, toilet, sink, tables everywhere!!!

Found a lot of mosquitos inside the room, broke my night, could not sleep well. Breakfast was nothing new compared to years ago. Boring. Frontliners are not smiling at all when receiving me and my key.

With Saigon having an over abundance of hotels to choose from, White hotel wasnt much different than relative choices but overall I was happy and would recommend to others for a short stay. Good -Fantastic location. this reason solely keeps White Hotel on top tier for options (pricewise it is relevant to many other options nearby) -White theme and decor keeps the room looking nice -Staff (bellmen and maids) were more than friendly. They were helpful and smiling. good job -They were quick to resolve a few small issues which I really appreciate -Breakfast was not bad at all for FREE -Pillows were comfortable and soft Opportunities -VIP room has a bath tub but to take an actual shower, there is nothing to hold the shower head. I have to hold with one hand while bathing myself with 1 hand -Air Con was a bit strange. Cold then warm consistently. I had to turn on/off several times during my stay -My room was next to another room where guests were smoking. and aroma just leaked thru and was quite annoying

The hotel was located in the center of district 1 with a walking distance of around 5 minutes to get in most of the tourist spots area like the Saigon Cathedral, Post Office and Reunification Palace. It is a 2 minutes walk in the Bhen Than market. However the receptionist in the hotel was unfriendly and unapproachable, she gave us the smoking room even though we requested ahead of time that we wanted a non-smoking room. There are better 3 star hotel around the area, so save your money for that rather to book this hotel.

When arrived air condition didn't work well. After complain they gave me another room. Breakfast wasn't good. Old conditions in the hotel, the photos are not the reality conditions. Only good thing is in District 1 and near Ben Than Market. Pay more and don't stay here!!!

We cancelled our previous booking at some other hotel & moved here hoping that it would be a better one than our previous hotel but.. Upon arrival, its true that the lady at the counter takes a while to look up & acknowledge our presence. Not a friendly approach and can see all the staff including the housekeeping chill at the cafe lobby talking all out. I love the room theme, indeed all literally purely white. Definately better than my previous hotel which is worn out. Nice room layout design, comfy bed, huge tv, basic amenities provided. Great location, 5mins walk from everything. During the night, I spotted lots of black ants crawling on the side table, tv desk, door frames, toilet sink & best part on our bed too. Yes its true that some reviews I read is about ants in their room. Overall, room is worth for the price we paid but might consider staying here unless you dont mind sleeping with ants on your bed crawling. Pls do something abt those ants The White! Its really not cool..

We stayed there 2 nights. It was really different between the pictures and the reality. We had booked 1 room with 2 single beds via an agency, but in fact, we got 1 double bed. The room was quite small. The shower was old and lost its cover, so we could see it was very dirty. And the shower floor (it is a shower cabin) was broken, then when I stood on, it was unstable. I was afraid of the dirtiness and didn't take a shower. We complained to the hotel, but the answer that the room was old and they didn't have any actions to help us such as changing room, etc. We was really disapointed.

When we arrived in this hotel the receptionist didn't even look up. The only words she said were our roomnumber and the WiFi code. Very unkind woman! The room seemed clean at first, but coming back after a long day of citytripping there were a lot of mini ants in our room, crawling over the desk/bed/bathtub. Positive about this hotel: decent WiFi, relatively cheap and location. Overall.. Wouldn't go back to this hotel.

255-257 Le Thanh Ton St, Ben Thanh Ward Ho Chi Minh City

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services
  • 24-hour front desk

Located in Ben Thanh Market, The White 1 Hotel is next to Benthanh Street Food Market and Ben Thanh Market. This 46-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and concierge services. It's in central Ho Chi Minh City and also a short walk from Taka Plaza and Mariamman Temple.


Dining

Enjoy a bite to eat at The White Restaurant, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room.


Rooms

The 46 rooms are air-conditioned and have an array of amenities, including minibars, computers, and free bottled water. 21-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Desks are also included.


Property features

Guests staying at The White 1 Hotel enjoy free WiFi in public areas, free newspapers, and a porter/bellhop. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 525000 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. This smoke-free hotel also has a TV in a common area.

Room options

Deluxe Twin Room, City View

Twin 2 | Sleeps 3

Superior Double Room

Full 1 | Sleeps 3

Deluxe Double Room (With Window)

Full 1 | Sleeps 2

VIP Room, City View

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

60% of guests recommend this hotel

Total of 118 reviews