Ramana Hotel Saigon4.0 out of 5.0
Recent guest reviews
Grubby place that is not a 4-star by any stretch of the imagination. We’ve stayed twice in a month on the way to and from London (airline chose the hotel). The air conditioning is rubbish - they don’t air condition any parts of the lobby or halls, they don’t clean properly, evidenced firstly by the sticky writing mats on the reception desk. The rooms are far from reception so if you have a problem - and you will - it takes ages to get to reception to sort it out. We couldn’t do it on the phone because of the feedback or buzz coming from the phone. Something disgusting was on the headboard above the rock hard bed. Despite being a top tier loyalty card member with Vietnam Airlines they gave us a room with a safe that was dirty, broken and useless, well worn flip flops they actually assumed we’d wear and the grubbiest bathroom I’ve seen in a long time. There was a note to say they were just going to enter the room to fumigate while we were there. We were only staying 15 hours and had to traipse downstairs to tell them. With no safe we had to take all valuables when we went out. As I right there is a loud crashing coming from above - we’re on the top floor so god knows what that is. Shame we only have precious hours to sleep before the next flight. Seriously avoid. There are far better hotels.
I just checked out and can't wait to write this review. One must give credit when its due - the reverse is the same. Some had great stays at Ramana, unfortunately not us. If I were vicious, this would have been a zero-star review. SERVICE: We checked in and a sullen receptionist saw to us - no smiles to greet us and welcome us - but it's ok - perhaps she had a bad day. There were 4 of us, my aged parents, my wife and I. The receptionist asked once, then twice and then a third time - how many will be staying in the 2 rooms. One time we can understand - 4 passports, 2 rooms - how difficult can the math be? Second time, it gets annoying. Third time and it's an insult. What are you insinuating? And to add to that insult, she insisted on us showing her my 2 aged parents who were seated at the side. You want 2 old people to walk to you and show their faces to you? Is this a police station? What kind of 4 star hotel treats their guests in that manner? Before we even check in, she's already insinuating that we're trying the cheat the hotel by squeezing in more occupants that we registered. Luckily for her, another colleague took note of the situation and took over. Otherwise there would have been one very ugly scene at the reception. On check out, the same thing happen. My wife had to greet the receptionist (a different one) good morning. Strange, I thought it should be the other way round. This receptionist also seemed to have had a bad morning. Ramana, your staff seem to have very bad days and take it out on your customers. Let’s hope it doesn’t happen frequently. ROOM : As for the rooms, they’re acceptable but since this is an old hotel, it’s understandable that things are getting a bit old even though efforts have been made to renovate the room. The TV is small – even smaller than the ones provided in one or two-star hotels in HCMC. I work here, so I know. The queen-size double bed is small even for us Asians – so I think the Caucasian guests will find it even smaller. But what is bad is the size of the blanket. It’s not big enough for the 2 of us. There’s only coffee provided in the room, no tea – so bring your own if you drink tea. The bath tub is low. We didn’t try it as we felt that if it was filled with enough water, it’ll overflow when one gets into it. MEALS : We ordered a-la-carte dinner – the 3 portions of seafood hor fun was below average (the squid was really tough). My chicken breast stuffed with mushroom was a tad too dry. We won’t be having any more dinners there. Breakfast buffet was just ok – nothing to shout about. Enough to fill us up for the morning but nothing to rave about – unlike another hotel’s breakfast which I will definitely rave in my next review. The restaurant is not big enough to accommodate a lot of people. So some had to share the big tables. VERDICT : You guessed it – never will I stay at Ramana ever again. I’ve been in HCMC for more than 10 years, stayed at a couple of hotels whenever there are visitors. This is the first and also the last time. But let’s be fair. I qualify that I based my opinion on my experience; and everyone’s experience is different.
I stayed at this hotel for the sixth time in three years. I left money in room which went missing, it was my own fault so no insurance scam. There was no way of contacting the hotel, their telephone numbers on paperwork was incorrect. There was no email address so contacting them almost impossible. I returned to the hotel a week later spoke to the manager, who then viewed the CCTV which confirmed my version of events. After three days of 'investigating' the manager asked me to see him on day of check out, which I was more than happy to. After 90 minutes of talking and the manager suggesting several different scenarios which would enable me to claim on my insurance. I remained firm with no change to my account then the manager called me a liar and said there was nothing he could do. Obviously I didn't like losing the money, it was all the cash we had and a substantial amount, but there was no way I could lie, just to save the name of the hotel as he said. So wrong.
The stay at Ramana Hotel Saigon was really good and it is located very close to the amenities. The Furniture is made from TEAK Wood and in classical style. The staff is very attentive and polite. A Good Value for money Hotel .
Over 2 week period, I had opportunity to stay at Ramana Hotel Saigon twice. My first stay was for 3 nights. Due to having to reschedule multiple flights, I obtained exceptional service from Front Desk staff (Nguyet) who assisted me with tracking delayed luggage from Chicago and rescheduling in-country flight. The Front Desk staff and manager could not have been nicer or more helpful. E-commerce Sales Executive Ms. Le My Nga met me upon arrival due to my flight issues and delay to insure that my hotel needs were met. I had a quiet comfortable 8th floor room with very nice bathroom with shower and separate tub. The breakfast buffet is the best I have ever encountered in my travels. Omelets, eggs and other breakfast items are cooked to order in addition to every conceivable breakfast food plus salads and Vietnamese dishes. The hotel's close proximity to airport is also very helpful. Taxi's are always available in the hotel's front parking area. I never had to flag down a taxi. This hotel experience is one of the best that I've ever experienced. Excellent value for the money. I would definitely return to Ramana Hotel if in Ho Chi Minh City in the future. Kudos to a great hotel staff.
Good hotel with good rooms. It reminds me of typical structures of the 90's,From this point there is no updating of the present life !Room cleanliness ok ! Abundant breakfast offer,I would only recommend paying more attention to table cleaning.
Other reviews seem to be quite consistent. We stayed here simply as a transit stopover and it felt more like a roomy 3 star then anything 4 star. Best part of the room is the bathroom; shower is fully enclosed with great pressure. Room itself was large. That's it for the positives. Nothing really more to say.
Terrible place!!! Bad breakfast. Terrible service, when we checked in we had a small dark room on the 4th floor, we complained and got a room on the 9th. The pool was old and in bad condition. The spa was horrible.
I had only a daytime transit at this hotel and wonder who granted the 4 stars??? The spa smelt like the 'smoking room' at the airport and people walking down the hallways smoking!!! They served Western food to us when the Asian guests has pho which looked great!
We had a 6 hour stopover at Ho Chi Minh City, so we're fortunate to be offered a transit stay in this hotel a few Km from the airport. The best part for us was the opportunity for some exercise by swimming laps in the outdoor pool on level 5. The pool grouting could be cleaner, and the shallow end a little deeper (my finger tips scrapped the bottom when swimming backstroke at this end). Also nice to have a shower halfway through 22 hours of flying. We also had a meal in the downstairs restaurant. Average meal. European and Vietnamese food options. We chose the latter. Rated sleep quality as very good, despite not staying long enough for a sleep. The room was quiet, bed looked comfortable. No noise from others walking along the corridor. Clean towels. Toiletries provided. Free WiFi.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Located in District 3 within a 5-minute walk of Ho Chi Minh City Pedagogical University - Campus 2, Ramana Hotel Saigon is within a 15-minute stroll of Ear Nose Throat Hospital. This 283-room, 4-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and free breakfast. It's near the airport and also a short walk from Vinh Nghiem Pagoda and The Most Holy Redeemer Saigon.
Free buffet breakfast is included with your stay. This hotel serves as home to a bar, along with a restaurant that specializes in local and international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.
All 283 recently renovated rooms provide refrigerators, minibars, and coffee makers. Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free bottled water and desks are also standard.
Guests of Ramana Hotel Saigon have access to a full-service spa, a casino, and an outdoor pool. You can take advantage of limited parking, along with an airport shuttle (available 24 hours) for VND 350000 per person one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a fitness center, a steam room, and free WiFi in public areas.
Reviews from Trip Advisor
60% of guests recommend this hotelTotal of 201 reviews